Nikko Astraea Hotel

Hotels
8.4 (15 reviews)
Kotoku Onsen , Nikko , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Public Bath
Free wired internet
Ski equipment rentals on site
Self parking (surcharge)
Offsite parking discounted rates available
Spa tub (surcharge)
See all facilities

Review Highlights

Pros:
Lovely staff
Scenic views
Onsen experience
Comfortable rooms
Cons:
Limited amenities
Room decor may need updating

Categories

Cleanliness
7.5
Guests appreciated the cleanliness overall, but a few reviews mentioned some areas needing more attention.
Service
8.5
Staff received high praise for their friendliness and attentiveness, creating a positive guest experience.
Location
9
The hotel's location was a standout feature, offering scenic views and convenience for guests seeking a peaceful retreat.
Room Quality
7.5
Guests found the rooms comfortable and cozy, although some mentioned a need for updates in decor.
Amenities
6.5
While some guests enjoyed the front yard, others felt that more amenities could be offered to enhance the overall guest experience.
Value for Money
7
Opinions varied on the value for money, with some guests feeling the price was reasonable for the experience offered, while others expected more for what they paid.
Food and Beverage
8
Guests praised the delicious food and highlighted the onsen experience, but there were some suggestions for additional menu options.
Overall Experience
8
Most guests had a positive overall experience, particularly enjoying the warm hospitality and comfortable atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 09:33

Property Description

Nature Retreat in Nikko National Park
Escape to the serene surroundings of Nikko National Park and immerse yourself in the tranquility of Kotoku Hot Spring Area at Nikko Astraea Hotel. Enjoy rejuvenating soaks in the open-air hot spring bath and unwind in the indoor public bath.

Comfortable Accommodations with Modern Amenities
Indulge in well-appointed rooms featuring flat-screen TVs, cozy seating areas, and complimentary slippers. Pamper yourself with the provided free toiletries for a truly relaxing stay.

Dining Options and Recreational Activities
Savor delicious meals at the on-site restaurant, unwind in the lounge or bar, and explore the gift shop for souvenirs. With ski equipment hire available, adventure seekers can hit the slopes or visit nearby attractions like the majestic Kegon Falls and historic Nikko Toshogu Shrine.

Book now for a memorable getaway at Nikko Astraea Hotel!

Important information:

Busses are available from Nikko Station to the hotel. However, busses departing from the station after 16:00 do not stop at the hotel. If you are taking a bus after 16:00, please get off at Kotoku Iriguchi Bus Stop and call the hotel for pick-up service.

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.
Please note that meals for children cannot be arranged, if the property is not informed in advance.

Child rates are applicable to children between 3 and 12 years of age. Please contact the property for more details.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 15 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
T
Toshio couple jp
9
2026-02-13 via Nuitee
R
Ratthakorn family with young children ca
10
Wonderful time for our family
Pros:

Locations, scenic views, very nice staff lovely staff love 💕 💕 your staff, good food,
We are very late check in but staffs are still waiting we could had late dinner

Cons:

Nothings

2025-03-11 via Nuitee
R
Ratthakorn family with young children ca
10
Exceptional
2025-03-11 via Nuitee
E
Elma group jp
10
Exceptional
Pros:

Onsen

2025-01-31 via Nuitee
D
Delima group sg
7
Comfortable and super cozy place
Pros:

I love the front yard and good for family

2025-01-11 via Nuitee
M
Michael young couple jp
4
Disappointing
Cons:

Facilities are out of date

2024-11-18 via Nuitee
S
Sorawit family with young children jp
8
Our target is to get some snow and we have too much snow that other family member become scare.
Pros:

The hotel is in oku nikko which surrounded by nature.
If you love nature or snow in winter. This is a perfect place to stay.

Outside Onsen also surrounded by snow but unfortunately we cannot see the star that day.

Cons:

Because the location of hotel, winter tired car is really needed.
I think hotel should warn about this possibility and also high skill driver is needed.

The room is a bit old but acceptable.

2023-01-15 via Nuitee
H
Happiness784855 NONE jp
8
This hot spring is the emerald green opaque hot water, which is rare in Japan.
Pros:

The following three points are good points that we chose this hotel.

1. Another place was extremely hot, but was this resort that we could feel to be cool enough.
This hotel is an inn on a plateau that sits quietly in the forest of Okunikko. The trees along the road from Route 120 to the hotel are very beautiful.
From such a location, we feel the cool than the temperature difference with the base by the altitude.

2. This hot spring is the emerald green opaque hot water, which is rare in Japan.
I uploaded a photo of this hot spring. Please have a look.

3. The staff at this hotel gave us proper advice on hiking in Oku Nikko.
The purpose of our trip was a hike to Lake Karikomi, Lake Kirikomi and Karenuma Marsh.
We consulted with the hotel staff about this hike.
He recommended a course that starts from Yumoto Onsen and descends to Kotoku (Nikko Astraea Hotel). When he advised us, he explicitly said that the course of climbing Sanno Pass from the Kotoku side was not recommended.
This Advise was very much thanks . Also, for this course, he concretely taught us that there is a strong climb in the second half from Hinuma to Sanno Pass.
This hotel is a large resort hotel. However, the staff, like the owner of the mountain hut, gave very accurate advice. We sincerely thank them.

2020-09-03 via Tripadvisor
T
Traveller
10
Pros:

Nice location, brilliant nature view, amazing hot springs!

2020-03-23 via Nuitee
H
Harempercussion Family
4
Disapointed at restaurant
Pros:

This hotel is famous as luxurious western style hotel in Oku Nikko area. The hotel is so famous that public bus stops in front of the hotel. The hotel has cross-country skiing courses.
It was first time for me to visit the hotel. The hot spring bath was good.
However, I was disapointted at the restaurant. The table cloth and tableware were not cleaned well though the facility was luxurious mode. The staffs were not professional.They did not serve us until we requested small things one by one. And the way of serving Japanese dish was wrong.

2020-02-10 via Tripadvisor
V
Verified traveler
10
Pros:

have xc ski facility, onsen is very good, spacious room.. but these should be expected when you pay that much

2019-02-04 via Nuitee
Y
Yi Ying
8
適合家人出遊的飯店
Pros:

餐廳食物精緻度可以再提升一些,冷食居多。

房務人員的專業度也需再教育;6pm泡湯回房在換衣服,房務人員敲門說要sleep room,先生告知他六點半會下樓晚餐,到時候再過來,對方竟然說No!接著馬上衝進來 ==‘’,我只好趕緊躲到拉門後一間。

飯店後面有個小雪場,帶小孩同樂很方便!
飯店門口即有巴士可以搭乘,便利性大增。

2019-01-10 via Nuitee
V
Verified traveler
4
もう行きません
Pros:

電話対応が悪すぎる。
何を言っても「え?え?」としか返ってこないし会話にならない。
そんなに複雑なことを言っているわけでもないのに何度も丁寧に説明しないといけない。
こちらがリードして確認しないといけないし、相手の口調もあまりに失礼で不愉快でした。
友人の息子さんが電話に出たときでももう少しマシな会話ができますよ。
こんなホテルは初めてで驚きました。

2018-12-18 via Nuitee
V
Verified traveler
8
晩秋の露天風呂
Pros:

晩秋の色合いの景色を眺めながら、露天風呂を楽しみました。お風呂が一晩中使えるので、時間を気にしないで楽しみました。忘れ物に親切に対応をしてもらいました。浴衣の上着に使用済みの爪楊枝が入っていて、少しがっかりとしました。

2018-11-06 via Nuitee
T
tangoc20 Family
10
True authentic hot spring
Pros:

This is a kind of place where I visited when I was small kid and gives me a lots of memories of relaxation. Very simple place where you can sleep and eat. Dinner is good for person grew up in Japan but not considering at all for visiter from outside.
Break first as well no choice but you have to take it.
This place is used for school trip often so they give you special price during that time.
Food is good for price and additional price for drink is cheap.
But let me tell you, this onsen is soo good if you want to enjoy onsen and place to sleep, this is it. Sulfur smell and monkey well comes you in a quiet.
Stuff here is very very friendly and talk to you while you are eating not like other fancy place with give you alone attitude.!
Oh the bending machine will gives you all your need during your stay. And also there is a public transportation available as well.

昔ながらの温泉ホテルです。とてもシンプルな宿で修学旅行に使われています。温泉は間違いなく本物でとても癒される事間違い無いです。食べ物は大人には満足ですが小学生にはちょっと早すぎた様です。5歳児用に食べ物を用意して頂きましたがそれは好評で完食でした。私は数々の値段の高いホテルに行きましたがここぞシンプルなステイを安価で提供する敷居の低い宿です。
冬場はチェーンなど必要かと思います。

2016-11-14 via Tripadvisor
T
thesmdm Friends getaway nz
6
Nice Hot Pools and Food was fine
Pros:

Hotel has a great location close to local activities and sights. The hotel is reasonably old with old style non-Japanese very large rooms. The hotel has both indoor and outdoor hot pools. It was pretty neat after you leave the hot pool late in the afternoon in your dressing gown, we then proceeded to dinner in our dressing gowns. And at least 90 percent of the guests in the hotel restaurant were dressed the same way. The food and beer was good. The hotel has numerous vending machines where all sorts of drinks, snacks, noodles and ice creams are available.

2015-11-02 via Tripadvisor