JR East Hotel Mets Tachikawa

Hotels
Nippon Hotel
9 (126 reviews)
3-1-1 Shibasaki-cho, Tachikawa, Tokyo-to, 190-0023 , Tachikawa , JP

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
Breakfast available (surcharge)
Free wired internet

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food and beverage options

Categories

Cleanliness
9.21
Rooms were noted to be clean and well-maintained.
Service
9.18
Staff were consistently described as friendly and helpful.
Location
9.22
Conveniently located above the train station with easy access.
Room Quality
8.67
Rooms were noted as comfortable and in good condition.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Food and drinks were mentioned positively by guests.
Overall Experience
9.18
Guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:01

Property Description

Designated Smoking Areas
Complimentary Wired Internet Access
Convenient Location

To experience these amenities and more, book your stay at JR East Hotel Mets Tachikawa today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9
Based on 126 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
シヅコ
10
Pros:

フロントスタッフの方々の対応が親切丁寧で
とてもここちよかったです。

2025-09-29 via Nuitee
S
SHINYA
10
Pros:

エキュートの中にあり食事も購入しやすい。スタッフの方も親切で部屋も綺麗でよかった。また是非利用したい。

2025-09-26 via Nuitee
M
MASA
10
Pros:

駅の中のホテルで移動にとても便利

2025-09-23 via Nuitee
V
Vivek
10
Pros:

Everything was amazing

2025-09-21 via Nuitee
F
Frederick family
10
Pros:

Had a great stay!

2025-09-05 via Nuitee
S
Sakiko
10
Pros:

The check-in system was a little complicated and hard to use. The hotel staff helped me. He was very polite and helpful😊.

2025-08-17 via Nuitee
J
Jacelyn
10
Pros:

Great location. Close to the train station, but quiet and clean.

2025-08-16 via Nuitee
まちこ family_with_children
8
Pros:

フロントの対応が、また泊まりたいと思えるものでした。

2025-08-09 via Nuitee
P
Polly tze wai family
8
Pros:

I like the location and their service is great.

2025-07-23 via Nuitee
C
christopher
10
Pros:

Right above the Tachikawa train station. Very convenient and quiet.

2025-07-23 via Nuitee
S
Soesiana
10
Wonderful staff members
Pros:

Best location in the city. The staff members are very helpful. Will definitely stay in this hotel in the future.

2025-07-16 via Nuitee
G
G Kyle
8
Pros:

Very nice property. Very clean. Drinks and food were great. Really great overall. In the center of where you want to be.

2025-07-15 via Nuitee
D
Dennis
10
Pros:

The hotel is directly above the train station. Very convenient to travel to other places. Our room had two beds. The beds were full size instead of twin size. The beds were on the firm side but very comfortable. Overall very satisfied.

2025-06-08 via Nuitee
R
Robert
10
Pros:

Meticulously clean and conveniently located within the Tachikawa Station complex, this business-style hotel provides easy access to transportation and a myriad of dining options.

2025-06-02 via Nuitee
C
CHIAKI
10
Pros:

リニューアルして綺麗になり、また従前と同じく対応も大変良かった。

2025-05-27 via Nuitee
D
Doreen partner
10
Pros:

Tricky to find the entrance but we really enjoyed our stay. Nice size room. Very convenient to monorail and train station, shopping, dining.

2025-05-18 via Nuitee
J
Jorma
10
Hotelli mainiolla paikalla
Pros:

Yövyimme ensimmäistä kertaa tässä hotellissa. Huoneet ovat siistejä ja tilavia ja hotellin sijainti on aivan erinomainen.

2025-05-15 via Nuitee
Y
YUKI
10
Pros:

利便性が高い

2025-05-14 via Nuitee
C
CHIAKI
10
Pros:

新しくなってとても綺麗で落ち着いてゆったり過ごせました。

2025-05-11 via Nuitee
C
CHIAKI
10
Pros:

新しくなってとても綺麗で落ち着いてゆったり寛げた

2025-05-10 via Nuitee