Southwest Inn - Boutique Hotel

Hotels
7 (590 reviews)
Building No. 90 , Block B- 10 Sector 13 Dwarka , New Delhi , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly/exceptional staff
Good/central location (near AeroCity Metro)
Affordable / good value for price
Food reasonably priced and acceptable
Clean for the price (in some reports)
Cons:
Poor cleanliness and dated decor
In-room problems: AC, TV, sockets not working
Lift access issues to ground floor
Reception lacks cooling / uncomfortable reception area
Inconsistent staff behavior reported by some guests

Categories

Cleanliness
4
Multiple reviews call out poor cleanliness and decor; guests noted unclean rooms and requests to improve cleaning standards.
Service
9
Several guests praised staff by name and described reception staff as pleasant and exceptional, though isolated comments mention rude behaviour.
Location
9.5
Repeated positive mentions: convenient location, near AeroCity Metro and described as 'awesome' and 'great location.'
Room Quality
5
Rooms had issues reported (no AC in some rooms, TV not working, sockets faulty, basic decor problems); overall room quality is below expectation.
Amenities
5.5
Facilities like lift access to ground floor, reception cooling, and in-room amenities (AC/TV) were reported as problematic; water pressure noted as subpar.
Value for Money
8
Multiple reviewers explicitly said it was good value for the price (~3K) and affordable, though some felt pricing could be slightly lower.
Food and Beverage
8
Food was described positively in several reviews — reasonably priced and acceptable — and one review singled out food as not bad even when other aspects failed.
Overall Experience
7
Mixed overall: strong positives for staff and location but significant negatives around cleanliness, room issues, and amenities result in a mid-level overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:17

Property Description

Modern Comfort
Southwest Inn - Boutique Hotel offers air-conditioned rooms with free WiFi and a flat-screen TV, ensuring a comfortable stay for guests.

Culinary Delights
Indulge in a variety of cuisines at the hotel's restaurant, from American to Chinese to Indian, with options for vegetarian, halal, and kosher meals available upon request.

Convenient Amenities
With services like room service, a 24-hour front desk, bicycle rentals, and a business center, Southwest Inn - Boutique Hotel caters to all your needs during your stay.

Book your stay now at Southwest Inn - Boutique Hotel for a memorable and convenient experience in New Delhi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 590 reviews
Cleanliness: 4
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
S
Sunil • solo_traveller • in
4
2026-09-16 • via Nuitee
P
Pooja • solo_traveller • in
1
Pros:

Very bad and dirty room waste of money no cleaning bad smell and staff behaviour very rude very bad hotel not recommended for future bookings dirty rooms

Cons:

Dirty room and bed and bad smelling no cleaning fake pics very bad hotel

2026-09-07 • via Nuitee
S
Sharma • solo_traveller • in
9
Pros:

Staff is highly cooperative

Cons:

Restaurant service is not available

2026-09-01 • via Nuitee
S
Sharma • solo_traveller • in
9
2026-09-01 • via Nuitee
Y
Yuvraj • solo_traveller • in
10
2026-08-16 • via Nuitee
A
Aditi • couple • in
2
2026-08-16 • via Nuitee
V
Verma • couple • in
10
2026-08-14 • via Nuitee
P
Prakash • couple • in
1
Pros:

Bed

Cons:

Bed

2026-08-10 • via Nuitee
M
Meenesh • solo_traveller • in
2
2026-08-02 • via Nuitee
C
Choudhury Arjya Kumar • solo_traveller • in
2
Pros:

Nothing

Cons:

Everything

2026-07-20 • via Nuitee
P
Pushkar • solo_traveller • in
10
2026-07-13 • via Nuitee
J
Jai • solo_traveller • in
10
2026-07-12 • via Nuitee
H
Hemanth • solo_traveller • in
8
2026-06-28 • via Nuitee
R
Rajeshwar 69 • solo_traveller • in
7
2026-06-23 • via Nuitee
L
Latika • solo_traveller • in
10
2026-06-20 • via Nuitee
S
Shubham • couple • in
10
2026-06-10 • via Nuitee
S
Supriyio • couple • sg
7
Facility is OKAY for one night. Reception person was nice. Please improve the room N entrance decor.
Pros:

Liked the fact that it was a short Autoride from AeroCity Metro Station. Reception was a very pleasant person.

Cons:

Cleanliness and Decor of the Hotel can be improved greatly. Perhaps it is for people who do not wish to discern and wish to have the bar low.

2026-06-10 • via Nuitee
J
joel • solo_traveller • in
1
2026-06-10 • via Nuitee
S
sandeep • couple • in
10
2026-06-07 • via Nuitee
B
Bhatia • couple • in
1
Pros:

worst property in photos show diffrent but when i go to property no hygin no ac works no tv works everything worst accept food not worth it…. from this ouo rooms are better

2026-06-01 • via Nuitee