Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Unprepared service
Breakfast problems

Categories

Cleanliness
7.05
Room was not clean and shower was grimey with dirty tiles.
Service
8.55
Friendly staff, but poor service during breakfast.
Location
9.55
Great location, close to everything needed.
Room Quality
7.55
Room not ready on time and missing items.
Amenities
9.05
Good gym and pool facilities.
Value for Money
8.05
Considering the issues, not great value.
Food and Beverage
7.55
Breakfast wasn't the best and lacked necessary items.
Overall Experience
9.05
Despite issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:40

Property Description

City Views and Convenient Location
Four Points by Sheraton Melbourne Docklands offers stunning city and water views from all 273 guestrooms, providing a picturesque backdrop to your stay. Situated in the heart of Docklands with proximity to popular attractions like Marvel Stadium and the Convention Centre, guests can easily explore the vibrant surroundings.

Dining and Leisure Facilities
Indulge in a variety of culinary delights at the on-site all-day dining restaurant, serving up delicious breakfast options, tasty snacks, and a tempting dinner menu. After a day of sightseeing, unwind in the hot tub, steam room, or take a refreshing dip in the outdoor heated pool for the ultimate relaxation experience.

State-of-the-Art Conference Facilities
For business travelers, the hotel offers state-of-the-art meeting rooms accommodating up to 200 people, equipped with free Wi-Fi and flexible set-ups. Perfect for hosting successful events and conferences in Melbourne.

Experience the best of Melbourne at Four Points by Sheraton Melbourne Docklands. Book your stay now for a memorable and convenient experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that this property requires a refundable AUD 100 credit card pre-authorization upon check-in or a refundable AUD 200 cash bond for 1 night stay, plus another AUD 100 for each subsequent night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 7928 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 9.05
J
John • couple • au
3
Pros:

The property looked nice but could not enjoy our stay as our room smelt when we arrived

Cons:

The room smelt like sewage coming from the drain in the bathroom!

2026-09-05 • via Nuitee
M
Malory • family_with_children • au
1
Cons:

Booking for 5 people, given 4 beds

2026-09-05 • via Nuitee
J
Jonas • couple • au
10
2026-09-05 • via Nuitee
R
Ricky • couple • au
8
2026-09-05 • via Nuitee
C
Chloe • couple • au
10
2026-09-05 • via Nuitee
S
shukuru • solo_traveller • au
8
2026-09-05 • via Nuitee
M
Marissa • couple • au
5
If you’re on a budget- it’s fine
Pros:

I liked the location, it was close to the free tram zone and had a shopping centre just across the road.

Cons:

The floor was dirty and needs a vacuum. There was no lights at night in the pool/hot tub area which can be quite dangerous if it was slippery and the hot tub wasn’t that hot unfortunately.

We had to ask the front desk for a do not disturb sign so the cleaners wouldn’t come into our room. When we asked the front of desk for a sign they told us there should have been one in our room (there wasn’t).

The body wash in the shower was completely empty and there was black mould in the grouting of the shower.

2026-09-04 • via Nuitee
M
Matt • couple • au
6
2026-09-04 • via Nuitee
M
Mike • couple • au
8
Excellent property to stay great location, loverly staff , but got out to eat.
Pros:

Awesome staff and service

Cons:

The room service food was woeful

2026-09-04 • via Nuitee
B
Barbara • couple • au
7
2026-09-04 • via Nuitee
A
Ashlee • solo_traveller • au
10
2026-09-04 • via Nuitee
N
Nicole • couple • au
7
2026-09-04 • via Nuitee
C
Christopher • solo_traveller • ie
7
Clean and modern in a nice area
Pros:

Staff where excellent, building is clean and modern

Cons:

Room was very dark and air con made a very high pitch sound,

2026-09-03 • via Nuitee
P
Phillip • couple • au
10
Very clean, modern, comfortable and quite in a great location
Pros:

Very comfortable modern hotel

Cons:

All good

2026-09-03 • via Nuitee
D
Duilomaloma • couple • au
10
2026-09-03 • via Nuitee
R
Rob • solo_traveller • gb
9
Pros:

Nice room with a constant comfortable temperature

2026-09-03 • via Nuitee
L
Lorraine • solo_traveller • au
10
2026-09-03 • via Nuitee
M
Mike • couple • au
10
very comfortable room and great value for money
Pros:

bed was very comfortable, shower was spacious and hot water worked well, nice view, nice breakfast, friendly staff

Cons:

parking was a little way away but was included in the room rate so no real problems

2026-09-03 • via Nuitee
D
Dyonne • couple • au
7
Solid value for money in a great location.
Pros:

Location to Obrien Icehouse

Cons:

Not applicable

2026-09-03 • via Nuitee
K
King-Gee • couple • au
7
Pros:

Clean. Staff were helpful. Was in a good location

2026-09-03 • via Nuitee