The St. Regis Astana

Hotels
•
St. Regis
9.5 (1394 reviews)
1 Kabanbay Batyr Avenue , Astana , kz
+7 7172 79 08 88

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful rooms
Good value
Cons:
Issues with breakfast cleanliness
Cold pool area

Categories

Cleanliness
8.46
Issues with cleanliness noted, particularly in shared areas like the breakfast setup.
Service
9.93
Consistently praised for being friendly and attentive, exceeding expectations.
Location
9.47
Described as wonderful and ideal for guests.
Room Quality
9.42
Rooms are noted to be beautiful and recently renovated.
Amenities
9.45
Feedback indicates adequate amenities, with minor suggestions for improvement.
Value for Money
9.41
Guests believe the hotel provides good value relative to the experience.
Food and Beverage
9.96
Breakfast and restaurant quality received positive remarks.
Overall Experience
9.93
Overall satisfaction expressed, indicating guests loved their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:37

Property Description

Luxurious Accommodation with Kazakh Nomadic Touches

The St. Regis Astana offers a unique blend of luxury and Kazakh nomadic influences, providing guests with a sophisticated and culturally rich experience. Each room features modern amenities such as a flat-screen TV, iPod docking station, and the signature St. Regis Bed, complemented by design elements inspired by the country's nomadic history. Superior rooms even boast a sauna or spa bath for added relaxation.

Relaxation and Wellness Facilities

Guests can unwind and rejuvenate at the Iridium Spa, indulging in a variety of beauty and wellness treatments. The hotel also features a swimming pool, fitness center, and sauna at the St. Regis Athletic Club, ensuring a tranquil stay for all visitors.

Exceptional Services and Convenience

With a conference hall, 24-hour concierge, complimentary butler service, and car hire available, the St. Regis Astana goes above and beyond to cater to every guest's needs. Don't miss the chance to experience unparalleled luxury and hospitality at The St. Regis Astana.

Important information:

The St. Regis Butler Service is free and includes unpacking and packing service, beverage service, garment pressing, a service desk, and e-butler service.

When traveling with pets, please note that an extra charge of KZT 30,000 per pet per stay applies (excluding VAT). The property welcomes one pet per room (up to 10 kg).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Location

Property Video

Guest Reviews

9.5
Based on 1394 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.93
Z
Zinovia • couple • gr
10
2026-08-29 • via Nuitee
A
Adil • couple • kz
10
2026-08-27 • via Nuitee
A
Adil • extended_group • kz
10
2026-08-27 • via Nuitee
R
Roman Ernst • couple • de
10
2026-08-27 • via Nuitee
A
Aruzhan • couple • kz
10
2026-08-27 • via Nuitee
S
Sergey • solo_traveller • ru
8
2026-08-27 • via Nuitee
A
Ainur • solo_traveller • kz
10
Pros:

Абсолютно все

2026-08-27 • via Nuitee
J
Joep • couple • nl
10
2026-08-26 • via Nuitee
K
Karlygash • extended_group • kz
10
2026-08-25 • via Nuitee
Биназир • couple • kz
9
2026-08-25 • via Nuitee
T
Talshyn • couple • kz
10
2026-08-24 • via Nuitee
V
Veronika • extended_group • ru
9
2026-08-24 • via Nuitee
Мария • family_with_children • kz
7
2026-08-21 • via Nuitee
G
Gaukhar • couple • kz
10
2026-08-21 • via Nuitee
D
Denhof • couple • de
10
2026-08-18 • via Nuitee
S
Saverio • couple • ch
10
Probably the best hotel in Astana
Pros:

Probably the best hotel in Astana. Fantastic location, with view on the river and super kind personnel. All you might expect from a 5 star hotel.

Cons:

There were 2 options for the restaurant at night: Le Petit Chef, an interactive dinner with special effects, that we didn't try, and the Italian restaurant, that we tried. I must admit it wasn't at the level. This was the only little nuance in an otherwise fantastic stay.

2026-08-17 • via Nuitee
A
Adilet • couple • kz
9
2026-08-16 • via Nuitee
Динмухамед • family_with_children • kz
8
2026-08-16 • via Nuitee
Винокурова • solo_traveller • kz
10
Pros:

Приятно было получить комплимент от отеля при заселении. Персонал заботливый и в то же время не навязчивый. Бассейн и сауны очень чистые. Важно, что в сауне и комнате отдыха всегда свежая вода с лимоном! Завтраки разнообразные и вкусные. Порадовали национальные сладости!

Cons:

Не очень удобно, что бассейн и сауны находятся далеко друг от друга.

2026-08-14 • via Nuitee
Сауле • solo_traveller • kz
10
Pros:

Бронировала отель для своих гостей, все остались довольны! Спасибо

2026-08-13 • via Nuitee