Hayali Suites

the overall stay was good, and the property is clean, nice and well equiped. We faced one issue with the AC because we coun't reduce the fan speed.

The worst hotel I ever stayed in my life, extremely dirty place. I would not recommend this place to anyone whatsoever unless you want to be bitten by bed bugs and have them charge you an extra night for an early check-in of a few hours. Very materialistic experience. Even charged me for a towel that fell on their dirty floor and I used to clean up their own dust. Never again.

All services is well

Personnel très agréable, propre,kitchenette appréciable, machine à laver utile ; bon emplacement. À faire à 200m le restaurant la crêperie! Il manque juste un service petit déjeuner. Mais nous reviendrons sans hésiter.

Good stay, room was ok had plenty of closet space, kitchenette, mini fridge and a small washer but no dryer , you have to wait an hour before hot water works, love the shutters to block sun light, loved that there was a hair and nail salons next door. Good price for stay

Staff were very welcoming

Pretty nice hotel, very friendly staff as well as very clean .. We really enjoyed our stay there for 10 days and definitely will stay there again next time we are in Lebanon!
The internet is not very fast but this is common thing in Lebanon I think.
We lost one cup of tea and got charged 7.5 USD when I checked out which I think quite expensive for a cup but I was aware of that when I did the check in so It is all fine :)

The property is cleand and the staff is very helpful and welcoming. You are their top priority!

First the Hotel sign outside says it's 5 starts which is a LIE, they are 3 stars only, then the check in is a must require to pay off the entire stay (10 nigts in my case), it's their policy but is not written in someplace or warned in advance, i believed they don't really trust anyone. another important point is that they don't change to a clean sheets but after 5 days or so of your stay, they only arrange and fix your bed and of course clean the bathroom, and the most critical review is that they are not friendly letting to anyone bring food or bevarege to eat and drink in the lobby weather from outside or from the room. it was very annoying. The rest i think is a well maintained structure and in a ok place in town. The bed and room size were comfortable to sleep. So i hope i have helped out with my review in advance about their rules to whoever is going on there.

LA PEOR EXPERIENCIA DE MI VIDA.. EL PEOR HOTEL DEL MUNDO, EL PERSONAL IRRITANTE Y PEDANTE, SON COCHINOS LA SABANAS LA CAMBIAN 1 vez POR SEMANA.. EL PRIMER DIA SOLICITE EN RECEPCION UNA SABANA PARA MI HIJO Y PRETENDIAN COBRARME 15 $ ADICIONAL DIARIO.. DICE QUE INCLUYE INTERNET Y TODO EL TIEMPO CAIDO.. fue DESAGRADABLE MI ESTADIA

We stopped here for a night to relax and luckily find this great choice of mine. The room was spotless, fresh, indeed very clean and updated furniture. Professional and friendly staff are add-ons. We had a late breakfast but they are flexible enough to assist us and the food is terrific. Thank you for this short stay I will still stay here and bring my family for my next long visit.

Buen hotel y buena atención del personal pero sistema dé wifi muy deficiente

Séjour compliqué ! L’hôtel Hayali Suites est un hôtel mais aussi un appart hôtel. Les réservations effectuées sur hôtels.com ne le mentionne pas.
Problème, à partir de 14 jours, vous passez en formule appart hotel : nettoyage de la chambre une fois par semaine, wifi payant par jour et par appareil (5$), électricité payante. Vous apprenez ces conditions une fois sur place, c'est dommage.
Les chambres sont spacieuses et bien équipées (penderie, électroménagers etc.), seul hic, l'entretien est très aléatoire : douche qui fuit, machine à laver inondant la pièce, bouilloire non fonctionnelle, etc.
Sur 5 chambres réservées, aucune n'était parfaite !
Le personnel n'a qu'un mot à la bouche : monthly rate : en gros, en formule appart hotel, il faut se débrouiller pour tout. Il faut donc se battre pour obtenir le minimum : une serpillère pour éponger la fuite du lave-linge à 23H ... tout problème nécessite une longue discussion.
Feedback après 14 jours : l’hôtel est pratique (quartier calme mais à 15min à pied d'une grande rue commerçante) mais l'entretien est trop superficiel.Le service est minimal et il faut se battre pour obtenir le minimum.