Toyoko Inn Kyoto Biwako Otsu

Hotels
•
Toyoko Inn
7.6 (731 reviews)
Nagara 2-1-28 , Otsu , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fire extinguishers
Smoke alarms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Quick check-in/out
Clean and comfortable rooms
Cons:
Noise from A/C or generator
Elevator wait times

Categories

Cleanliness
7.74
The room was comfortable, clean, and well-equipped.
Service
8.21
Staff were friendly and accommodating.
Location
7.75
Good location for access to Kyoto and Biwako.
Room Quality
7.2
Rooms were comfortable but experienced noise issues.
Amenities
7.73
Well-equipped rooms, limited amenities mentioned.
Value for Money
7.19
Decent value for the price, but some issues like breakfast setup.
Food and Beverage
7.24
Breakfast was good, but some complaints about the serving style.
Overall Experience
7.71
Overall, a satisfactory stay with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:06

Property Description

Convenient Location and Comfortable Rooms
Located in Otsu, Toyoko Inn Kyoto Biwako Otsu offers air-conditioned rooms with free WiFi, just a short distance from popular temples and attractions like Daigo-ji Temple and Shoren-in Temple. The comfortable rooms feature a desk, flat-screen TV, and free toiletries for a relaxing stay.

Buffet Breakfast and 24-Hour Front Desk
Start your day with a delicious buffet breakfast served every morning at the hotel. Need assistance or information? The friendly staff at the 24-hour front desk are always ready to help make your stay more enjoyable.

Explore Kyoto with Ease
Conveniently situated near attractions like Samurai Kembu Kyoto and Heian Shrine, and with easy access to Kiyomizu-dera Temple, Toyoko Inn Kyoto Biwako Otsu is the perfect base for exploring the cultural wonders of Kyoto. Book your stay now for a memorable experience.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 731 reviews
Cleanliness: 7.74
Service: 8.21
Location: 7.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.71
M
masashi • family_with_children • jp
8
2026-01-30 • via Nuitee
ひでとし • solo_traveller • jp
10
ええ感じ
Pros:

清潔

Cons:

値段が高い

2026-01-25 • via Nuitee
K
Keizo • couple • jp
8
良かったです。
Pros:

徒歩圏内にいきたい場所があり便利だった。

Cons:

チェックイン時、システム障害でスムーズにチェックインできなかった。

2026-01-20 • via Nuitee
N
NATSUHIKO • solo_traveller • jp
10
2026-01-19 • via Nuitee
Y
Yoshiaki • solo_traveller • jp
8
2026-01-19 • via Nuitee
Y
YOJI • extended_group • jp
8
Pros:

観光地に行きやすい

Cons:

歯ブラシは毎日欲しい

2026-01-19 • via Nuitee
C
Chikashi • family_with_children • jp
7
良かった
2026-01-19 • via Nuitee
K
KIYOSHI • couple • jp
7
安くて良かった
Pros:

清潔でした！

Cons:

眺め０ゼロ❗

2026-01-19 • via Nuitee
M
Minato • family_with_children • jp
7
Pros:

スタッフの対応や笑顔が良かった

Cons:

お風呂に髪の毛が落ちていた

2026-01-19 • via Nuitee
U
UEMURA • solo_traveller • jp
10
2026-01-19 • via Nuitee
C
CHIKARA • solo_traveller • jp
10
2026-01-19 • via Nuitee
Y
YOSHIO • solo_traveller • jp
8
満足。
Pros:

部屋が綺麗で良かった。
朝食付きなのでおとくかんあり。

Cons:

JR駅より遠い。

2026-01-19 • via Nuitee
T
Toshiro • solo_traveller • jp
9
2026-01-19 • via Nuitee
H
Hiroaki • solo_traveller • jp
10
Pros:

愛想が良かった

Cons:

なし

2026-01-15 • via Nuitee
J
JUN • couple • jp
5
東横インK.B.O
Pros:

スタッフのエスコート

Cons:

エアコン設備の清掃が不十分で私は、一泊の一晩で鼻と喉を悪くしました。
(ガラガラ)に

2026-01-11 • via Nuitee
神田 • family_with_children • jp
6
2026-01-10 • via Nuitee
M
Mr. Barker • family_with_children • gb
7
Pros:

Quick check-in/out. Room comfortable, clean and well-equipped with sockets near bed. Breakfast was good.

Staff kindly stored my bag for a while after check-out.

Cons:

A/C or some generator noise outside window was so sooo loud and noisy all night. Caused vibrations throughout building and my room - What is this?!?!

Luckily was tired so still able to sleep but this was worse than mentioned in other reviews and needs to be addressed asap by management.

2026-01-09 • via Nuitee
M
midori • couple • jp
8
Pros:

正月なのに当日予約出来ました。

2026-01-07 • via Nuitee
H
Hirohisa • solo_traveller • jp
9
身もこころもが癒されました！
Pros:

従業員の皆さまが明るく気持ちよい。
これが何よりのサービスです。

Cons:

目覚ましクロック等は？あればよいかな。高齢者は助かります。

2026-01-06 • via Nuitee
E
EITAROU • solo_traveller • jp
8
2026-01-02 • via Nuitee