Toyoko Inn Kumamoto Shin-shigai

Hotels
•
Toyoko Inn
7.8 (1041 reviews)
Shinshigai 3-25 , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Noise from nearby bars
Limited breakfast menu
Some cleanliness issues

Categories

Cleanliness
6.76
Some reviews mention issues with toilet cleanliness, impacting the score.
Service
8.73
Staff consistently praised for their friendly and helpful service.
Location
9.27
Location is frequently highlighted as very convenient and excellent.
Room Quality
7.22
Rooms described as decent but some noise disturbances noted.
Amenities
7.25
Missing air purifiers in smoking rooms reported, affecting the score.
Value for Money
7.71
General satisfaction with the cost relative to the quality of stay.
Food and Beverage
7.26
Breakfast options limited in some reviews, impacting the rating.
Overall Experience
8.23
Overall experience is positive with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Modern Comfort and Convenience

Located in the heart of Kumamoto, Toyoko Inn Kumamoto Shin-shigai offers guests a comfortable stay with air-conditioned rooms, free WiFi, and private parking. The rooms are equipped with a desk, flat-screen TV, and free toiletries, ensuring a relaxing experience for every guest.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast available every morning at the accommodation. Whether you prefer a hearty meal or a light bite, there's something for everyone to enjoy before exploring the city.

Explore Nearby Attractions

Conveniently situated near popular attractions like Kumamoto Castle and Contemporary Art Museum Kumamoto, our hotel is the perfect base for your adventures. Let our reception team provide you with insider tips to make the most of your visit.

Experience comfort, convenience, and warm hospitality at Toyoko Inn Kumamoto Shin-shigai. Book your stay now and create unforgettable memories in Kumamoto.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1041 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
K
kenta • couple • jp
6
Cons:

外壁の工事中で外の景色が何も楽しめなかった点
朝食のバイキングの席数が少なく、あまりゆっくり楽しめなかった点

2026-04-18 • via Nuitee
A
AKEMI • solo_traveller • jp
6
去年と同じサービスで少しずつ値上がりしていくのかな
Pros:

お布団がいやな匂いがしない

Cons:

朝食の席数が少ない。立って席が開くのを待っている人がいるので気分的に急かされる状況。ゆっくりした気分ではいられなかった

2026-04-14 • via Nuitee
S
Shimizu • solo_traveller • jp
8
Pros:

スタッフの皆様が親切対応で素晴しかっです

Cons:

駐車場が遠方とかつAM7時以降と予約した際に教えて下さい。かつトイレウォシュレットが壊れて困りました

2026-04-13 • via Nuitee
U
URAI • extended_group • th
9
Pros:

Breakfast is beautiful and many kind superb coffee.

2026-04-07 • via Nuitee
K
KAZUHIKO • family_with_children • jp
1
2026-04-06 • via Nuitee
貞野 • couple • jp
8
2026-04-03 • via Nuitee
H
Hideaki • extended_group • jp
9
安心して寛げました。
Pros:

朝食が美味しかった。チェックアウト後に大きめの荷物を暫く預かって戴けた。

Cons:

特に思い当たりません。

2026-03-29 • via Nuitee
M
masahide • solo_traveller • jp
7
2026-03-25 • via Nuitee
K
KUNIHISA • solo_traveller • jp
7
Pros:

特に悪いところは有りません。

2026-03-25 • via Nuitee
T
Thuong • solo_traveller • jp
10
2026-03-24 • via Nuitee
ＯＳＡＭＵ • extended_group • jp
8
雲のち晴れ。
Pros:

スタッフの対応が良かった。

Cons:

チェックイン時、Booking.comの事前支払い者が、私では無く同伴者が支払い者としてホテルに知らされていた。

2026-03-22 • via Nuitee
C
Cheng Ting • solo_traveller • tw
10
Pros:

離市電近，下樓就有超商，轉過去就是下通商店街，位置非常方便

2026-03-19 • via Nuitee
S
SHUHUI • solo_traveller • tw
10
2026-03-13 • via Nuitee
G
Gen • extended_group • jp
7
2026-03-07 • via Nuitee
J
Jiamin • extended_group • hk
8
2026-03-05 • via Nuitee
N
nobu • family_with_children • jp
8
2026-03-03 • via Nuitee
T
takashi • extended_group • jp
7
満足
Pros:

近くに飲食店観光地があり熊本を楽しめました。

Cons:

外壁工事中で有り周りが見えず残念

2026-03-02 • via Nuitee
H
HIROKI • family_with_children • jp
9
Pros:

スタッフ対応は満足
施設は壁工事中、窓足場、ちょと窓風景残念、これは仕方ない。

Cons:

前日、夜、電話で駐車場の問い合わせを行い、実際は駐車場担当と食違い、少し戸惑いがあった。

2026-03-01 • via Nuitee
H
hiroshi • solo_traveller • jp
8
2026-02-28 • via Nuitee
C
Chihchen • extended_group • tw
10
挺棒
Pros:

有早餐

Cons:

房間小了一點點，行李箱打不開

2026-02-26 • via Nuitee