ICON Hotel

Hotels
Regal Pacific Hotels
8.4 (112 reviews)
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000 , Santiago , CL

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean room
Loved the staff
Good breakfast buffet
Nice location
Cons:
Need for privacy
Coffee and bread quality issues

Categories

Cleanliness
8.5
The room was clean.
Service
8.7
Loved the staff and excellent customer service.
Location
8.6
It was nice to stay in the city.
Room Quality
8.4
Clean and modern room.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
8
Breakfast buffet was good, but coffee and bread could be improved.
Overall Experience
8.5
Positive overall experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:14

Property Description

Experience the ultimate getaway at ICON Hotel, a luxurious oasis right in the heart of Santiago.

Pampering At Its Best
Unwind at our full-service spa with soothing massages, rejuvenating body treatments, and refreshing facials, ensuring you leave feeling revitalized.

Recreational Retreats
Enjoy both indoor and outdoor pools, combined with a state-of-the-art health club, providing an ideal blend of relaxation and fitness during your stay.

Dine in Style
Savor exquisite Mediterranean cuisine at FECHORIA, complete with a chic bar/lounge. Or, indulge in room service for a convenient, in-room dining experience tailored to your desires.

Don't miss out on this exceptional experience – make your reservation at ICON Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 112 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.5
R
Raul family
10
Pros:

Clean room

2025-10-10 via Nuitee
D
Daphney family
10
Pros:

Just need a little privacy stuff come through without permission

2025-09-27 via Nuitee
M
Miguel Antonio partner
10
Pros:

It was nice to Stay in the city

2025-09-24 via Nuitee
F
Felix Leonel
10
Pros:

Breakfast buffet was very good, had what you need . Ill improve the coffe dispenser or coffe machine. and bread could be better ...knowing that Chile got a great bread culture.

2025-09-23 via Nuitee
R
Randy Leon partner
10
Pros:

Loved the staff

2025-09-15 via Nuitee
D
Dino
10
Pros:

Location and excellent costumer service.

2025-08-22 via Nuitee
L
Lanece friends
10
Pros:

It was very clean and modern

2025-08-13 via Nuitee
K
Kenrich A.
10
Pros:

Good ,Modern , bar resaurant and at the top of the building mind Blowing 🇦🇼😎

2025-07-23 via Nuitee
A
AYDEE family
8
Pros:

The staff was really friendly.

2025-05-29 via Nuitee
C
Carlos
10
Pros:

Hotel was great the staff friendly all clean and location was good. I would stay again

2025-05-25 via Nuitee
T
Thariana
10
Pros:

Primera vez que visito Chile, y agradezco al staff por habernos hecho sentir como en casa, muy cálidos, muy atentos, siempre con buena actitud y serviciales.
Muy agradecida de todos, en especial Javier, Javiera, 1 chico y 1 chica más (que recuerdo sus caras, pero no sus nombres. Qué memoria la mía :( disculpen).
Gracias por su calidez y excelente servicio ;)

2025-04-24 via Nuitee
A
AYDEE family
8
Pros:

Staff really friendly.

2025-04-23 via Nuitee
L
LEONARDO
4
Pros:

General maintenance is very poor. Lot of things are defective

2025-04-12 via Nuitee
G
Gustavo
10
Pros:

Good

2025-04-07 via Nuitee
G
Giovanni partner
8
Pros:

d

2025-04-06 via Nuitee
E
Erik partner
6
Pros:

0 flexibility from the hotel staff about quite a few things, for instance 140 usd penalty after checking out 40 minutes late after a 12 day stay at the hotel, which only after negotiating I could bring down to 60 usd.

Or not getting any lenience when I wanted to cancel 1 of the 12 nights booked (Expedia and the hotel simply blamed each other and said the other party would not allow it)

Small annoyances like having to leave an obligatory 450 usd depósit for extra charges which was not valid in any of the restaurants, or surcharges for things like a robe in the spa.

restaurant staff was very friendly

2025-04-05 via Nuitee
I
Ilhem
8
Pros:

Overall, it was a good stay. The location is nice and safe; you can walk around easily. The hotel is nice and practical. The spa team is unfriendly and the spa service is average.

2025-03-25 via Nuitee
N
Nury family
10
Pros:

The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range

2025-03-23 via Nuitee
W
Ward partner
10
Pros:

The design of this property is quite unique and it works. They must have used a brilliant architect.

2025-03-05 via Nuitee
S
Shona partner
10
Pros:

Enjoyed the roof top bar and the Italian restaurant

2025-03-04 via Nuitee