Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
7.53
Several reviews mention issues with cleanliness, including a 'horrible smell' and 'quarto sujo', indicating that cleanliness was a concern.
Service
9
Overall, service was noted as friendly, but there were instances of dissatisfaction with the check-in process, suggesting variability.
Location
9.54
Multiple reviews highlight excellent location close to shopping and food options, making it a major plus.
Room Quality
7.49
Many guests complained about the small room size and outdated facilities, affecting overall satisfaction.
Amenities
8.52
Some amenities like the breakfast and shower were mentioned positively, but the lack of basic items like towels affected the perception.
Value for Money
6.98
Guests felt the price was high compared to the quality and amenities provided, leading to lower ratings in this category.
Food and Beverage
8.03
Feedback on food was mixed, with comments about breakfast lacking some options, affecting overall satisfaction.
Overall Experience
8.5
While some experiences were enjoyable, several significant issues affected the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:17

Property Description

Convenient Location Inside Plaza Shopping Complex
Located inside the bustling Plaza Shopping Complex, Ibis Itu Plaza Shopping offers a unique stay experience with easy access to over 130 shopping and entertainment options, along with a variety of dining choices right at your doorstep.

Comfortable Rooms and Essential Amenities
Relax in well-equipped rooms featuring modern amenities such as free WiFi, air conditioning, a TV, and a private bathroom. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast served daily. Explore the nearby attractions with Campinas just 46 km away and Viracopos International Airport a convenient 31 km from the hotel.

Ready to experience comfort and convenience at Ibis Itu Plaza Shopping? Book your stay now!

Important information:

Please note that only small dogs under 15 kg can be accommodated. They must have an updated pet vaccination card upon check in. Only 1 dog can be accommodated per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for R$ 0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for R$ 0 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1496 reviews
Cleanliness: 7.53
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 8.5
M
Maria • couple • br
9
2026-07-04 • via Nuitee
V
Valquiria • solo_traveller • br
8
2026-07-01 • via Nuitee
L
Leonardo • family_with_children • br
10
2026-06-30 • via Nuitee
J
José Victor Monteiro • extended_group • br
7
Poderia ser melhor
Pros:

Café da manhã fraco

Cons:

Problemas no check in, pedi 2 camas separadas e as camas eram praticamente a coladas, não tinha espaços pra sair da cama direito.

2026-06-29 • via Nuitee
E
elaine • couple • br
9
2026-06-29 • via Nuitee
G
Gabriela • couple • br
7
2026-06-29 • via Nuitee
T
Thaila • extended_group • br
4
2026-06-29 • via Nuitee
D
Debora • solo_traveller • br
8
Pros:

otimo para 1 noite

Cons:

mt rigidos com o horario de checkin
pedi 2 camas de solteiro e me deram 1 cama de casal
pelo preco poderia ter alguma coisa de cafe da manha pelo menos - uma fruta e um chá

2026-06-29 • via Nuitee
T
Thaila • extended_group • br
4
Muito desagradável
Pros:

Nada

Cons:

Não tem toalha de rosto, sabonete parecia um sabão de lavar roupa, travesseiros pessimos!

2026-06-29 • via Nuitee
N
Neide Akemi • solo_traveller • br
9
2026-06-28 • via Nuitee
G
Guilherme • solo_traveller • br
9
2026-06-28 • via Nuitee
M
Maria • couple • br
9
2026-06-27 • via Nuitee
S
Silvia • couple • br
10
A estadia foi ótima!
Pros:

Gostei da localidade, o hotel fica no alto com uma vista bem bonita, além de ficar ao lado do shopping, e o estacionamento é gratuito. Destaco a simpatia, presteza e educação dos recepcionistas.

Cons:

O café da manhã não tinha muita variedade, senti falta de queijo fresco e pão francês integral; o café era da máquina que estava com problemas, pois primeiro saía muita água depois um pouco de café, penso que poderia ter sido servido na garrafa térmica da mesma forma como foi servido o leite.

2026-06-26 • via Nuitee
M
Murilo • solo_traveller • br
10
2026-06-26 • via Nuitee
M
Murilo • solo_traveller • br
10
2026-06-26 • via Nuitee
C
Cris • solo_traveller • br
8
2026-06-24 • via Nuitee
S
Sag Industria e Comercio • solo_traveller • br
9
Ótimo atendimento, café da manhã muito bom.
Pros:

Tudo ok, ótimo atendimento, café da manhã muito bom.

2026-06-24 • via Nuitee
G
Gilberto • solo_traveller • br
10
Conforto / praticidade /
Pros:

Todo o processo foi otimo e sempre surpreende por isso volto muito neste hotel;

Cons:

Estou muito chateado ate o presente momento estou precisando da nota fiscal da hospedagem e não recebi em meu e-mail; Por favor providenciar com URGENCIA preciso passar para a minha empresa
e-mail : calzolar@uol.com.br - uma noite da hospedagem

2026-06-23 • via Nuitee
G
Guido • couple • br
9
2026-06-23 • via Nuitee
V
Vanya • couple • br
8
Satisfeita
Pros:

Eu já havia me hospedado antes. Localização ótima

Cons:

Foi tudo bem, apenas achei o quarto pequeno, e as camas de solteiro ficam praticamente grudadas.

2026-06-23 • via Nuitee