Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
7.53
Several reviews mention issues with cleanliness, including a 'horrible smell' and 'quarto sujo', indicating that cleanliness was a concern.
Service
9
Overall, service was noted as friendly, but there were instances of dissatisfaction with the check-in process, suggesting variability.
Location
9.54
Multiple reviews highlight excellent location close to shopping and food options, making it a major plus.
Room Quality
7.49
Many guests complained about the small room size and outdated facilities, affecting overall satisfaction.
Amenities
8.52
Some amenities like the breakfast and shower were mentioned positively, but the lack of basic items like towels affected the perception.
Value for Money
6.98
Guests felt the price was high compared to the quality and amenities provided, leading to lower ratings in this category.
Food and Beverage
8.03
Feedback on food was mixed, with comments about breakfast lacking some options, affecting overall satisfaction.
Overall Experience
8.5
While some experiences were enjoyable, several significant issues affected the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:17

Property Description

Convenient Location Inside Plaza Shopping Complex
Located inside the bustling Plaza Shopping Complex, Ibis Itu Plaza Shopping offers a unique stay experience with easy access to over 130 shopping and entertainment options, along with a variety of dining choices right at your doorstep.

Comfortable Rooms and Essential Amenities
Relax in well-equipped rooms featuring modern amenities such as free WiFi, air conditioning, a TV, and a private bathroom. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast served daily. Explore the nearby attractions with Campinas just 46 km away and Viracopos International Airport a convenient 31 km from the hotel.

Ready to experience comfort and convenience at Ibis Itu Plaza Shopping? Book your stay now!

Important information:

Please note that only small dogs under 15 kg can be accommodated. They must have an updated pet vaccination card upon check in. Only 1 dog can be accommodated per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for R$ 0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for R$ 0 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1353 reviews
Cleanliness: 7.53
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 8.5
A
Alessandra • family_with_children • br
8
Pros:

Limpo, organizado, funcionários educados. Me hospedaria de novo, com certeza.

Cons:

A luz do dispositivo de incêndio pisca a cada 10 segundos. E se um barulho constante.

2026-03-12 • via Nuitee
G
Gabriel • family_with_children • br
9
2026-03-10 • via Nuitee
N
neophsp • solo_traveller • br
10
Gosto muito de ficar nesse hotel em Itú, perto de tudo.
Pros:

Localização

2026-03-09 • via Nuitee
I
Ingrid • couple • br
5
Pros:

A localização, o café da manhã e os funcionários

Cons:

O cartão de acesso do quarto não funcionava todas as noites e tínhamos que descer na recepção pra poder pedir para que fosse solucionado

2026-03-09 • via Nuitee
A
Alessandra • solo_traveller • br
7
2026-03-09 • via Nuitee
E
Eliane Cristina Basso • family_with_children • br
8
2026-03-08 • via Nuitee
G
Guilherme • family_with_children • br
10
2026-03-08 • via Nuitee
F
Fernando • family_with_children • br
10
Ibis Itu
Pros:

Localização, limpeza e recepcionistas educadas e gentis.

Cons:

Nada que não tenha gostado.

2026-03-06 • via Nuitee
F
Felipe • family_with_children • br
10
2026-03-06 • via Nuitee
C
Celso Donizeti • solo_traveller • br
10
2026-03-05 • via Nuitee
V
Valeria • extended_group • br
9
2026-03-04 • via Nuitee
G
Giuliana • couple • br
8
Custo-benefício ok
Pros:

Localização, custo-benefício, chuveiro

Cons:

Travesseiro, manuseio do ar condicionado

2026-03-02 • via Nuitee
F
Fernanda • family_with_children • br
8
Pros:

Limpo, confortável, café da manhã ótimo

Cons:

Custo desproporcional para fazer check-in antecipado em 1h.
Não compensa. Acabou que vim só pra dormir mesmo

2026-03-02 • via Nuitee
S
samuel • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-03-02 • via Nuitee
A
André Eidi • family_with_children • br
8
Satisfatória para passar a noite após turismo
Cons:

O secador de cabelo não estava funcionando, acabei usando de outro quarto

2026-03-02 • via Nuitee
W
Wellington de • solo_traveller • br
10
Tudo tranquilo
Pros:

Boa cama e bom chuveiro

Cons:

Nenhum problema. Tudo ok

2026-03-01 • via Nuitee
P
Peter • couple • br
9
O café da manha e a localização eram excelente!!
Pros:

O café da manha e a localização eram excelente!!

2026-02-28 • via Nuitee
R
rosanelucca • couple • br
9
Suficiente para estadia curta
Pros:

Quando você reserva um Ibis, não tem surpresa, pois as acomodações são muito parecidas. O quarto é bem apertado e o local disponível para guardar as roupas é pequeno. Mas para uma estadia de curto prazo é bom, principalmente em cidades que não tem muitas opções, como foi o meu caso. Ele fica ao lado de um shopping, tem saída direto do hotel para o shopping. Vantagem. O café da manhã foi bom.

Cons:

O tamanho do quarto e de não oferecer toalha de rosto.

2026-02-27 • via Nuitee
I
Ione Matos • extended_group • br
10
Super aconchegante.
Pros:

Gostei de tudo. O café da manha bem variado e delicioso, os colaboradores bastante educados e dedicados e o quarto sempre limpo. Super recomendo!

Cons:

De ter ido embora.

2026-02-23 • via Nuitee
A
Alice • solo_traveller • br
10
2026-02-23 • via Nuitee