Swiss Hotel Apartment

Hotels
8 (35 reviews)
Shop 59-60, Jalan Pretty , Kuala Belait , bn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Water heater not working

Categories

Cleanliness
7.14
There are issues mentioned with amenities like the water heater not working, suggesting potential cleanliness or maintenance concerns.
Service
9.11
The staff is described as very helpful and friendly.
Location
8.15
The hotel is a good choice for those traveling through Kuala Belait.
Room Quality
8.1
The room was mentioned to be pleasantly spacious.
Amenities
7.13
The water heater issue indicates that amenities may not be fully functional.
Value for Money
8.09
Value for money appears justified given the location and service.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern Guestrooms with Free WiFi Access
Swiss Hotel Apartment in the heart of Kuala Belait town offers modern guestrooms with complimentary WiFi access, ensuring you stay connected throughout your visit.

Convenient Location
Situated near various amenities such as restaurants, banks, shops, and a supermarket, Swiss Hotel Apartment provides guests with easy access to everything they need during their stay.

Exceptional Services and Dining Options
With a 24-hour front desk, laundry services, and a business center, Swiss Hotel Apartment caters to all your needs. Indulge in delicious Asian and Western dishes at the in-house cafe or enjoy in-room dining for a cozy experience.

Book now to experience the convenience and comfort Swiss Hotel Apartment has to offer!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 35 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 8.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
N
Nurzaidah family_with_children bn
10
2026-01-12 via Nuitee
H
Hj sismat couple bn
9
2025-12-25 via Nuitee
K
Klaudia solo_traveller at
7
Angenehmes Hotel, das eine gute Wahl ist, wenn man in Kuala Belait einen Stopp einlegt.
Pros:

Das Zimmer war angenehm gross und das Personal sehr hilfsbereit und freundlich. Das Hotel ist eine gute Wahl, wenn man auf der Reise nach oder von Brunei eine Nacht in Kuala Belait verbringen möchte oder muss.

2025-11-13 via Nuitee
H
Hong King Ling family_with_children my
10
2025-09-19 via Nuitee
U
Umar family_with_children bn
8
Cons:

The water heater in the toilet not working

2025-07-18 via Nuitee
D
Daisy family
8
Pros:

Front desk staff is very friendly and responsive to requests made during my stay.

2024-10-30 via Nuitee
I
Ian young couple fr
8
Generally good but just a few little issues stopped from being very good
Pros:

The room was large and comfortable and having a refrigerator was very useful as was the kettle and coffee etc.

Cons:

Breakfast was limited and also a little confusing with a buffet some days and table service on others.
Every day there were items unavailable and generally the food from the buffet was not hot, this included the coffee. However table service items were always hot and the staff always welcoming and helpful

2024-10-18 via Nuitee
A
Ayub family with young children bn
8
Very good
Pros:

Good location, near restaurant and staff is friendly

2024-08-26 via Nuitee
A
Anwar family with young children bn
9
Superb
Pros:

We had a nice stay. The breakfast was simple but still tasty. Would recommend to everyone.

2024-08-12 via Nuitee
N
Nadhirah review category business travellers bn
7
Good
2024-07-28 via Nuitee
M
Mark review category business travellers ae
5
Passable
2024-07-09 via Nuitee
M
Mahmud review category business travellers bn
9
Superb
2024-06-28 via Nuitee
K
Keasberry review category business travellers bn
7
Good
2024-06-24 via Nuitee
N
Noel
8
Affordable stay close to shops.
Pros:

The hotel is located on the main strip of Kuala Belait town so easy access to shops and eateries nearby.
Very friendly staff. Check-in was quick. Stayed in Room 208 which accommodated three of us. Room was of an adequate size. View from the room was of the building next door. Quiet and clean. Housekeeping were quick in dealing with request for an extra set of towels.
Bathroom was clean. The shower area contained a small window with venetian blind.
Bed was comfortable and had a good night's sleep.
It was a pleasant stay.

2023-10-14 via Nuitee
P
Pg with friends bn
8
Very good
Pros:

Iron & hair dryer are provided. Aircond are good

Cons:

Toilet with auto water rainse..prefer hose

2023-10-06 via Nuitee
S
Shunichiro solo traveller la
6
Cosy and clean but quite expensive for one person.
Pros:

Good location. The room is large enough to stay for several days.

Cons:

Even other rooms are vacant, the hotel provided me a room at the side of next buliding. Another side view should be much better. Even the room is quite large, the width of bed is quite small.

2023-09-19 via Nuitee
N
Nicolas young couple gb
10
Exceptional
2023-09-19 via Nuitee
A
Akina group kh
7
Good
Pros:

Cleanness and quiet room. Spacious lobby.

2023-08-17 via Nuitee
A
Azizan young couple bn
7
Good
2023-08-14 via Nuitee
S
Siti young couple bn
6
Pleasant
2023-06-29 via Nuitee