Cheng Ho Residence

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The place was so good. Comfortable

部屋は広く、使いやすかったです。バスタブがあるのも良かった。ただ湯の出が悪くバスタブにお湯をはるのに時間がかかりました。場所はジョンカーストリートの一本横で、静かで便利でした。

The location is good. The staff is helpful. Sadly there are mosquitoes in the room.

The service rendered was great and we are very grateful because we arrived drenched from the rain as we were on a touring bike. The staff allowed us to store our wet clothes, helmets & riding boots as we arrived at 930 am which is before check in time so that we can go eat & drink something. When I asked for newspaper to stuff into our boots so as to dry it, they didn't have any. However, they gave us a call almost immediately to offer yellow pages which worked just fine. We really appreciate the help!

Only the location is good.
Parking quite difficult.

I chose this hotel bcos of its mins walk distance to Jonker St. Room, toilet clean. Front desk helpful and friendly. Basic toiletries provided. You can trust the photos on their website, well pretty much alike. Most importantly is it is clean and safe.

I have been staying at Cheng Ho Residence for years, my favourite. 4 things to improve, pls defroze freezer, make sure tv works, make sure that aircon not warm on Day 1, get Grab recognise Cheng Ho Residence as a location. I like its big room, bathtube, near Jonker Walk.

There is no lift in the hotel, not so suitable for senior citizens to claim 3 floors of stairs.

Grab does not recognise Cheng Ho Residence as a location on its Grab map, the owner was aware. The switch between shower and bath was faulty, lubricating does not work. The aircon shuts down by itself betwen 1-2am making the room warm and stuff, causing me to wake up in the middle of the night.

Not very clean looking, especially the bathroom. Looked very dated. Our shower head was changed after we were in the room for 1 hour rather than be changed before we checked in (they knew it was faulty).
The toilet douche was also faulty as it sprayed out more water from the source than the nozzle, hence flooding the whole bathroom.
No shower curtain.

Luckily we were only there for 1 night and couldn't wait to leave

Overall, the stay is considered pleasant. However, there are some hit and miss e.g. the bed could be damaged and requires a change. The key card slot is not functioning well at times. Wasn't mentioned that the main gate will be locked after 12am. Nonetheless the location is great for tourist wanting to walk around jonker street as it is a stone's throw away.

I enjoyed the quietness and spacious room. However, upon arrival at 12 noon, I was informed that I was not able to early check in, despite sending a message 1 month ahead. Due to the pandemic, the residence no longer provide breakfast and housekeeping. By my 3rd and last night, both my thrash bins were so full that I have to inform the receptionist to have someone to clear it. Its wifi connection was at its best. Due to wet weather for all 4 days, I manage to use the room and wifi alot.

Maggie helped us get our footing in Melaka and see it with different eyes. Thank you

I would definitely come back with this residences . Its well taken cared and had a homely vibe . Highly recommended

Great location!

Very nice located and excellent personnel at front desk

I like the front counter staff as they are friendly and accomodative. The hotel managent totally forgot my reservation thus given me an upgrade, queen bed with a bathtub. Next day, my room was not clean. When approach the front counter, I was informed the cleaner had gone for the day. Do take note the towels as some did have rust stains. Breakfast was below average.

convenient location and place was well maintained.

Value for money