Hotel MetraSquare

Hotels
7.4 (749 reviews)
JALAN PKAK 1 & PKAK 2 , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean room
Delicious breakfast
Good location
Spacious room
Helpful staff
Cons:
Cleanliness issues
Housekeeping problems
Slow lift
Amenities lacking

Categories

Cleanliness
6.4
Several reviews highlight cleanliness issues, needing improvement.
Service
7.9
Positive mentions of service quality, though some noted housekeeping issues.
Location
8.4
Good location mentioned in multiple reviews.
Room Quality
7.4
Rooms generally satisfactory, but some concerns about cleanliness and iron availability.
Amenities
6.9
Need for improvement with amenities like lifts and hygiene supplies.
Value for Money
7.4
Generally seen as worth it, considering the included breakfast.
Food and Beverage
7.9
Breakfast well-received, though some minor complaints noted.
Overall Experience
6.9
Mixed feelings with both good and bad experiences expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Modern Amenities
Hotel MetraSquare offers comfortable and modern guest rooms with amenities such as flat-screen TVs, air conditioning, and private bathrooms ensuring a relaxing stay.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, free private parking, and a restaurant on-site, making their stay hassle-free and enjoyable.

Accessible Location
Located a short distance from popular attractions like The Stadthuys and St John's Fort, Hotel MetraSquare provides an ideal base for exploring the vibrant city of Melaka.

To experience a comfortable stay with convenient amenities and a prime location, book your room at Hotel MetraSquare today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Breakfast is served at The Munch. For children from 6 years of age, breakfast is chargeable at RM 30.00 per child. Additional breakfast is chargeable at RM 50.00 per adult. All children 12 years and above considered as adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 749 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 6.9
F
Fatimah Sham • couple • my
6
2026-05-09 • via Nuitee
M
Mohd Hafizi • solo_traveller • my
7
2026-05-09 • via Nuitee
A
AHMAD SALLEH • solo_traveller • my
8
Pros:

cheap n value for money for short vacation

Cons:

Building look like scary...

2026-05-04 • via Nuitee
E
Ee Lynn • solo_traveller • my
1
2026-05-02 • via Nuitee
N
Nur Afiqah • extended_group • my
7
Good stay but hotel facilities need improvement 😌
Pros:

Its spacious good for family vacation. location wise is good and they offer a great breakfast buffet. Good value for money too. Customer service is responsive too, our ground floor toilet was blocked and the maintanence did came in the middle of the night to repair.

Cons:

Maybe it was a peak season, our room was situated on 9th floor which was ongoing construction. Most of the room were empty kinda felt eerie. And the blocked toilet part is what gives it away

2026-03-28 • via Nuitee
N
Naufal • couple • my
8
2026-03-28 • via Nuitee
R
Ruzita • family_with_children • my
4
Pros:

very Bad

Cons:

no good

2026-03-27 • via Nuitee
S
Syahnaz • family_with_children • my
10
2026-03-24 • via Nuitee
R
razak • family_with_children • my
7
Spacious room
Pros:

Reasonable rate, clean, spacious room, good breakfast

Cons:

Shop lots closed, room couch not comfortable

2026-03-23 • via Nuitee
Y
Yusriezal • family_with_children • kw
8
Pros:

Breakfast.

Cons:

Room condition not so good. TV also no colour.

2026-03-22 • via Nuitee
A
Aini Hasliza Hazmin • family_with_children • my
8
Pros:

The room was so big and suitable for my family. The air-conditioning was very good. This is the 2nd time we stay here. Breakfast was very nice.

Cons:

The outside looks like an abandoned building. So many shop lots under construction.

2026-03-06 • via Nuitee
J
JOHARI • family_with_children • my
6
Pros:

Food.

Cons:

Facility.

2026-02-12 • via Nuitee
Z
zaidi • couple • my
8
2026-02-12 • via Nuitee
M
Mr.Hem • family_with_children • my
9
Pros:

Can breakfast at another hotel nearby

Cons:

Long walking to reception

2026-02-10 • via Nuitee
A
ANIZA • family_with_children • my
6
Ok
Pros:

Ok

Cons:

Ok

2026-01-25 • via Nuitee
Z
Zainurasidah • family_with_children • my
9
2026-01-23 • via Nuitee
H
HAZLINAMULIATI • family_with_children • my
9
2026-01-21 • via Nuitee
E
Eileen • couple • sg
6
2026-01-19 • via Nuitee
S
sharul • solo_traveller • my
10
Pros:

lil bit noise coz make me lil bit scary

Cons:

scary

2026-01-19 • via Nuitee
S
Sarah • couple • my
8
2026-01-10 • via Nuitee