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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Lockers
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Public transport tickets
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Lower bathroom sink
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Bike tours
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Tour/class on local culture
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Live music/performance
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Cooking class
Review Highlights
Categories
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Property Description
Convenient Location in Hoi An Ancient Town
Located centrally in Hoi An Ancient Town, Hai Yen Hotel offers easy access to explore the historic charm of the area and is just 2.5 km from the beautiful Cua Dai Beach.
Comfortable and Spacious Rooms
Enjoy spacious air-conditioned rooms at Hai Yen Hotel, each featuring a private balcony, seating area, and modern amenities such as a safe, electric kettle, and satellite TV. The private bathrooms are equipped with a bathtub and complimentary toiletries.
Excellent Services and Facilities
Benefit from 24-hour reception assistance for travel arrangements, a freeform outdoor pool, free Wi-Fi, and free private parking. Indulge in local dishes and beverages at the on-site restaurant, and take advantage of the shuttle service and currency exchange provided for a hassle-free stay.
Book your stay at Hai Yen Hotel now for a memorable experience in Hoi An!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Location
Guest Reviews
Très bon accueil, tout le personnel est accueillant et gentil.
Ils répondent très rapidement à toutes vos demandes. Ils sont très efficaces.
Ils se chargent de vous faire changer de chambre si besoin, sans discuter.
Le ménage est fait chaque jour.
La piscine est agréable et indispensable au vue de la chaleur.
L'hôtel est très bien placé, proche de tout.
Le liner de la piscine aurait besoin d'être changé.
Malgré un entretien journalier.
Nous venions pour la 2ème fois. En connaissance de cause.
Rien.
Clean and location was good. Great value for money. Had a swimming pool
Just a little run down swimming pool needs some work on it. Weeds cleared from pavers.
Location was good, room was very big, breakfast was good and the lady who runs breakfast was exceptional, she looked after our children with nothing being too much to ask.
Room was poorly maintained , the wi fi was not good , one of our rooms had the shower blocked off , the other room the television was not working and took 4 days to get replaced. The air con in room S1 was not working very well.
Le petit déjeuner est très bon
Le personnel est très bien
La piscine n'est pas en bon état.
Les toilettes s'écoulent mal
Room was great with a balcony air cond worked well staff were amazing
The pool is tired ripped lining and everything is falling apart and it has weeds all around it no pool service or bar
Efter vores mening var hotellet for dyrt i forhold til kvaliteten.
Ved ankomst til badeværelset lå der døde dyr i badekarret, og vandet virkede ikke. Vi kontaktede personalet, som sendte en mand op for at fixe det. Problemet blev løst, men han efterlod badeværelset vådt og beskidt med skoaftryk over det hele, så vi selv måtte gøre rent bagefter. Vi undrede os over, at vi ikke bare fik tilbudt et nyt værelse, når der tydeligvis var problemer.
Poolen fremstod også beskidt.
Alt i alt var opholdet okay, men slet ikke pengene værd, og vi vil ikke anbefale det til andre.
The staff were very kind
The bathroom was dirty, there were ants everywhere and the main door didnt close properly. The hotel looked very run down. I also saw cockroached
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