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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Riverside Terrace: Enjoy a picturesque setting by the river with a terrace for relaxing and sipping on refreshments from the on-site bar & restaurant.
Modern Amenities: Unwind in rooms equipped with flat-screen TVs, satellite channels, free WiFi, and tea/coffee making facilities for your convenience.
Central Location: Explore Worcester's vibrant bar scene and visit the renowned racecourse just a short 10-minute walk away. Conveniently located near Birmingham Airport, only 44 km away.
Ready to experience comfort and convenience by the river? Book your stay at Rooms at The Quay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for £50 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely location, hotel lovely and clean, staff were excellent 👌
Location and exceptionally friendly and helpful staff.
Roman blinds were too short so didn’t block out the light.
The breakfast was very good and the staff were great.
The room had "silly" tea cups for drinks. These would go with tea pots but there was not one. The room 104 was on the first floor with nice views over the river. However we realised when we went to bed that the outside decking was immediately under our window so due to the noise from people drinking there we were unable to open the window. We thought the bathroom window would help but that was directly next to the outlet fan from the kitchen. As a result both myself and my wife had a poor nights sleep.
The room was really nice, very clean and well equipped. Theres a coffee machine as well as tea & coffee making facilities and a small fridge. Bathroom was nice too. Lovely view of the river severn. We ate our evening meal here too, good menu and a few specials on for mid week dining. The salmon was lovely and my husband loved the chicken noodles. Breakfast was included and there are again lots of choices, from starters to sandwiches and full English. We will definitely be staying here again the next time we go to Worcester.
nothing
Everything was perfect. Great staff. Great location. Great food.
Nice location on the river and close to Cathedral and shops.
Outside is a covered drinking area. This was busy and noisy weekdays until about 9pm but Saturday the music was hideously loud and wasn’t turned off until about 10-30. I think this was unacceptable for a hotel or they at least should make customers aware of this noisy outside space, it’s described as a Boutique Hotel but this noisy area was out of keeping. The upstairs of the hotel looks like it could do with a bit of a refurb. This is only a minor criticism but there was no mirror over the dressing table so impossible to do hair unless you had bought your own mirror. On a positive note, the breakfasts were very nice (dinner not so) and the staff were all very pleasant.
Very classy
Stayed in apartment 4. Excellant room size. Beds very comfortable . Breakfast was amazing.Dinner was very nice but service a bit slow but we didnt mind as it was very busy and staff were very attentive. close by parking was ideal. Hotel close to lots of restaurants.
Lift a bit of a worry. Slow and very noisey.
Fab place, great staff!
Lovely location by the river
Perfect location for town and car park. Hotel was lovely, staff helpful and welcoming.
Food and service exceptional.
Everything was perfect
Very stylish indeed. Beautiful decor
Nothing
Beautiful room
Quality furniture
Flat pack white wardrobe and mirror didn't go with the rest of the lovely furniture
Didn't like that I was in a separate building than my friends
The location to the centre of Worcester was excellent
Nothing
Restaurant was plentiful and stylish. Food very good.
Bedding was good quality and the bed was comfortable.
Room was large.
Parking close by once we managed to find a spare parking space.
The downstairs of the hotel appeared to be entirely catering for dining guests to the restaurant, as downstairs was completely taken up by set tables with nowhere for staying guests to sit down and relax. No lounge facility.
When checking in after a long drive, we had to wait in a long queue behind diners who stood and waited to be seated in the restaurant as there was no separate checking in desk.
We missed a shaving/make up mirror in the bathroom as lighting was dim in here.
We didn't like to view a gap on the bathroom floor where the floorboard was sticking up.
The lift wasn't working or at least we couldn't get it to work.
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