Hotel O Ratu

Hotels
•
OYO Rooms
4.5 (65 reviews)
Jl.Yos Sudarso No. 4 , Denpasar , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Filthy cleanliness standards
Unhelpful staff
Missing basic amenities

Categories

Cleanliness
2.08
The reviews indicate extremely poor cleanliness with filthy conditions in bathrooms, bedding, and rooms.
Service
5.05
The service is noted to be poor with unhelpful staff, but there is no specific positive feedback.
Location
8.09
The location is mentioned positively in multiple reviews as a pro.
Room Quality
2.04
Rooms described as dirty and having broken furniture.
Amenities
4.07
Basic amenities such as toilet paper and towels were missing.
Value for Money
5.53
The reviews suggest some value due to low prices, despite other negatives.
Food and Beverage
5.08
Breakfast was acceptable but not exceptional.
Overall Experience
4.05
The overall sentiment is significantly negative, with multiple guests checking out shortly after arrival due to poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:43

Property Description

Traditional Balinese Architecture and Convenient Location
Hotel Ratu boasts traditional Balinese architecture and is conveniently located just a 5-minute drive from Puputan Renon Monument & Museum. Situated within walking distance to shopping centers and restaurants, and a short 3-minute drive to Teuku Umar Street, this hotel offers the perfect blend of culture and accessibility.

Comfortable Rooms and Relaxing Amenities
Each room at Hotel Ratu offers a private bathroom, garden views, and the choice of a fan or air conditioning. Guests can unwind at the restaurant, terrace, or gazebo, equipped with a TV, refrigerator, and hot shower. The hotel's serene ambiance ensures a peaceful stay.

Convenient Services and Nearby Attractions
With a 24-hour front desk, on-site massage services, and city tour arrangements, guests can enjoy a hassle-free stay. Additionally, breakfast served in-room by the attentive staff adds a personal touch. Explore nearby attractions like Sanur, just a 20-minute drive away, and Ngurah Rah International Airport within 45 minutes. Book your stay at Hotel Ratu for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 65 reviews
Cleanliness: 2.08
Service: 5.05
Location: 8.09
Room Quality: 2.04
Amenities: 4.07
Value for Money: 5.53
Food and Beverage: 5.08
Overall Experience: 4.05
L
lecsókirály • solo_traveller • hu
3
Pros:

Az elhelyezkedés. A motor bérlés ár érték arányban kiemelkedő. A reggeli elfogadható.

Cons:

A Bookongon a képek nem fedik a valóságot.

2026-01-02 • via Nuitee
G
gisela
2
Pros:

Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel

2025-12-11 • via Nuitee
L
Linda • solo_traveller • nl
1
Vreselijk
Pros:

De prijs

Cons:

Het was niet zoals op de foto's. Onhygiënisch, kapotte stoelen, vies bed, geen toiletpapier, onvriendelijk personeel. Het leek wel een spookhuis. Ik heb ingecheckt en 10 min later uitgecheckt. Ik zou er voor geen goud ook maar 1 nacht slapen.

2025-12-06 • via Nuitee
B
Baghouli Tarak • solo_traveller • be
7
2025-08-06 • via Nuitee
B
Baghouli Tarak • solo_traveller • be
8
Pros:

L'emplacement

Cons:

Internet très faible

2025-08-04 • via Nuitee
L
Luh • family_with_children • id
7
2025-07-21 • via Nuitee
L
Luh • family_with_children • id
7
2025-07-21 • via Nuitee
V
Violeta • solo_traveller • es
1
El peor hotel del mundo
Pros:

Nada. Todo sucio, feo, cutre, descuidado. Fatal. Ni te dan papel del wc. Horrible

Cons:

No hay ni papel del wc, ni toallas, ni papelera. Camas viejas y sucias. El personal no habla inglés ni te ayuda a nada. La habitacion mas sucia que he visto en mi vida, con bichos, ruidos... horrible. Una pesadilla.

2025-07-14 • via Nuitee
L
Luh • family with young children • id
8
Very good
Pros:

Friendly staff, plenty of parking space, good location & comfortable

Cons:

The paint on the wall filling off, the plug socket coming off
Dampness on the wall

2025-05-22 • via Nuitee
A
Andres • solo traveller • pt
3
I wouldn’t personally recommend staying here, I think you’d be better off looking for another place
Pros:

The room had air conditioning, which was a relief. The location is actually quite good, and the staff were polite.
However, they didn't speak much English, so using Google Translate is necessary.

Cons:

I stayed at this hotel for a couple of days, but unfortunately, my experience wasn’t great. I ended up leaving early because there were too many issues. The internet didn’t work at all during my stay, and the electricity went out several times, I counted at least five outages in just two days. The bathroom in my room was very dirty, and there was even a hole in the ceiling where cockroaches managed to get in more than once. I also didn’t have any bedsheets or a blanket provided, which made it really uncomfortable. But overall, the condition of the room didn’t match the pictures online, and the basic standards of cleanliness and maintenance just weren’t there.

2025-05-18 • via Nuitee
L
Luh • family with young children • id
7
Good
2025-05-15 • via Nuitee
Y
Yuliya • solo traveller • ru
4
the hotel needs cosmetic repairs and attention to detail, comfort, soundproofing, wi fi
Pros:

I liked the price and the way I look in this place, I manifest and live

Cons:

the hotel needs cosmetic repairs and attention to detail, comfort, soundproofing, wi fi

2025-05-07 • via Nuitee
Z
Zion • young couple • au
1
The place was absolutely disgusting, so we left in about five minutes
Pros:

Nothing we upped and left in about five minutes wasted my money, but we had to get out of there

Cons:

We arrived the receptionist didn’t speak any English and tried to confiscate my ID. For some reason and the room was revolting honestly smelled like someone died in it. the walls were black with mould and dirt and the door Barely even opened, the dressing table looked like someone has left out in the rain for months It was falling apart we literally left after not even five minutes of being there

2025-02-28 • via Nuitee
J
Judit • with friends • es
1
Bad
2024-11-01 • via Nuitee
N
Neringa • young couple • nl
1
Room was dirty. And we did not even had a blanket to sleep 😭 we asked for a staff, but they did not had it. Not talking
2024-10-14 • via Nuitee
I
Idris • solo traveller • au
7
Good
2024-10-13 • via Nuitee
A
Ashlesha • solo traveller • nz
1
Bad
2024-09-22 • via Nuitee
I
I • young couple • id
6
Pleasant
2024-09-20 • via Nuitee
S
Selma • with friends • es
1
Horrible
Pros:

Nothing

Cons:

Everithing

2024-09-12 • via Nuitee
R
Reinhard • solo traveller • gb
8
Very good
2024-09-04 • via Nuitee