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Breathtaking Views and Modern Amenities
Admire the stunning views from the terrace and garden, and stay connected with complimentary Wi-Fi. The hotel also offers concierge services and barbecue grills for your enjoyment.
Dining and Refreshments
Savor a delicious meal at the on-site restaurant, or opt for convenient room service. Unwind with a drink at the bar/lounge, perfect for a relaxing evening.
Comfort and Convenience
Feel at home in one of the 40 guestrooms equipped with free Wi-Fi, cable TV, and private bathrooms with complimentary toiletries. Benefit from services such as dry cleaning, a 24-hour front desk, and luggage storage.
Book your stay at Hotel Genevieve in Nakuru for a delightful experience near various attractions and with exceptional amenities.
* No pets and no service animals are allowed at this property.
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No rollaway/extra beds available
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Essential workers only - NO
No elevators
Individually-wrapped food options are available
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Gap period enforced between guest stays - 24 hours
I booked a room at Hotel Genevieve
Biashara, Nakuru, Kenya through the hotels.com online service on February 20 to February 21 and paid through the card visa + hotels.com bonuses.
When I arrived on February 21 in the evening
Hotel genevieve
Mashindo street off Kanu street Nakuru, Kenya, the hotel administrator immediately stated that they had no room for me in the hotel.
When I showed them the confirmation letter to hotels.com. to my email, the hotel administrator accused the hotels.com online service that they did not warn them about my arrival today.
When I asked at least to give Wi-Fi for 5 minutes to look for another hotel, they said that their Wi-Fi did not work.
So I stayed at night on a street in an unfamiliar city.
I was helped by a taxi driver who connected me to wi-fi so I booked another hotel ...
Please return my money from the card + hotels.com bonuses spent for this reservation.
Very inexpensive and breakfast was GREAT!
Your guide to the flawless travel experience