Decale Jewel Stone Hotel

Hotels
•
Savanna Sunrise
5.6 (3 reviews)
4th Parklands Avenue, Nairobi , Nairobi , KE
254-793-332222

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
ATM/banking
See all facilities

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa for the ultimate relaxation.

Elegant Dining Options
Savor delectable meals at the on-site restaurant, or enjoy snacks at the cafe. Room service is also available for a cozy dining experience.

Convenient Amenities
From express check-in to concierge services, this hotel makes your stay hassle-free. Enjoy complimentary Wi-Fi, newspapers, and parking for a seamless experience. Relax at the bar or the poolside with a refreshing drink.

To book your serene getaway at Decale Jewel Stone Hotel, visit our website now!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.6
Based on 3 reviews
U
UKvisitors • family
2
Pros:

Convenient location but hotel is run down with unacceptable
Health and safety standards.
Management did not seem concerned when complaints made.
Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions
Would not recommend it

2020-02-18 • via Nuitee
V
Verified traveler
4
Not a safe place
Pros:

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!

2018-08-31 • via Nuitee
D
David
8
Nice hotel at a good price
Pros:

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.

2018-08-11 • via Nuitee