KL Bintang Suites at Times Square

Hotels
Independent
6.6 (75 reviews)
Berjaya Times Square East, Jalan Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Nice location
Comfortable beds
Good view
Friendly staff
Cons:
Poor cleaning standards
Cockroaches
Issues with amenities

Categories

Cleanliness
3.6
Poor cleaning standards with multiple complaints of cockroaches and sanitation issues.
Service
7.5
Mixed reviews on service quality with some positive mentions of staff friendliness.
Location
9.2
Highly praised location near city center, public transport, and markets.
Room Quality
7.6
Varied feedback on room quality, with some guests appreciating size and comfort.
Amenities
4.8
Issues reported with amenities like poor wifi, non-functional TV channels, and lack of facilities like a washing machine.
Value for Money
5.5
Split opinions on the value for money, with some guests feeling the services did not justify the price.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 12:40

Property Description

Experience the perfect blend of relaxation and urban excitement at KL Bintang Suites at Times Square, where unforgettable moments await you.

Rejuvenate at the Spa
Indulge in the ultimate pampering experience at our full-service spa, offering a range of luxurious massages and facials designed to relax and revitalize your senses.

Recreational Paradise
With three outdoor swimming pools, an indoor tennis court, and a sauna, our recreational amenities cater to both relaxation and active pursuits, ensuring an enjoyable stay for every guest.

Culinary Delights
Savor diverse culinary experiences with five on-site restaurants, a poolside bar, and 24-hour room service. Whether dining out or staying in, your taste buds will thank you.

Book your stay with us now and immerse yourself in a luxurious getaway just steps from the vibrant pulse of Kuala Lumpur!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Health & Safety

    Property uses a professional cleaning service

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

6.6
Based on 75 reviews
Cleanliness: 3.6
Service: 7.5
Location: 9.2
Room Quality: 7.6
Amenities: 4.8
Value for Money: 5.5
Food and Beverage: 7.3
Overall Experience: 7.9
K
kamran ahmad family_with_children pk
7
2025-08-24 via Nuitee
M
M Tanvir family_with_children bd
1
Worst.....Don't belive the pictures they share.....not the same as it is
Pros:

Nice location near to monorail station and markets. Air con works good. Representative Jasim is a good man and try to do the best

Cons:

Poor cleaning. Cockroaches. Kitchen cabinets smelling cockroaches. No washing machine. Poor wifi. No tv channels working. No dining table.

2025-07-03 via Nuitee
N
Nazim family with young children mv
10
Exceptional
2025-05-21 via Nuitee
N
Nazim family with young children mv
10
Exceptional
2025-05-21 via Nuitee
D
Diya family with young children mu
8
Excellent location- property nice but needs renovation
Pros:

The location.

Cons:

The apartment is a bit old. Needs renovation

2025-04-14 via Nuitee
F
Fadhzianti family with young children my
8
Very good
2025-04-09 via Nuitee
M
Mokhalad review category business travellers iq
8
Very good
Pros:

nice place near the center city of KL

2025-04-04 via Nuitee
J
Joerg young couple de
10
Very big and confortable apartment
Pros:

Location was very nice, the apartment very big and confortable.

Cons:

Everything was good

2025-03-29 via Nuitee
A
Abu family with young children my
8
Very good
2025-03-25 via Nuitee
G
Guanalan family with young children sg
3
Poor
Pros:

Location

Cons:

Drain line keep chocking and water overflow all over bathroom and toilet

2025-03-20 via Nuitee
N
Nazim with friends mv
10
Exceptional
2025-03-18 via Nuitee
E
Eliezsya family with young children my
10
Exceptional
Pros:

Very good room and nice view 😁

2025-03-14 via Nuitee
A
Andy with friends sg
6
the room size was ok for 3 ppl stay,the only thing great was the night view..but the place should be kept clean also wit
Pros:

the only thing good about the room was the VIEW.

Cons:

the toilet flush not very good..nobody to clean the room also.

2025-03-13 via Nuitee
R
Rami family with young children sy
4
Disappointing
Cons:

The status of furniture is so bad and so old, in addition the room was so dirty and a lot of cockroach every where,

2025-03-01 via Nuitee
T
Tharshhini family with young children my
7
Good
Pros:

Nice and comfortable bed

Cons:

Not clean on swimming pool.Other Country People wash they towel using swimming pool water.Very disgusting people🥲

2025-02-24 via Nuitee
Z
Zaher family with young children fr
10
Exceptional
Pros:

Top dans un grand mall
Piscine sauna salle de sport
10min a pied du street food
Mr Riyad who receive us is perfect, gentle. Very helpful

2025-02-15 via Nuitee
M
Mohd family with young children my
10
Exceptional
2025-01-29 via Nuitee
S
Shogo solo traveller us
1
Please note that they only accept cash and that you must pay the total amount when you check in.
Cons:

Only cash is accepted for payment. Furthermore, you will be charged the full amount when you check in, plus a deposit on top of the total amount you reserved.

2025-01-26 via Nuitee
A
Aku family with young children my
10
Exceptional
2025-01-23 via Nuitee
N
Nazim with friends mv
10
Exceptional
Pros:

Everything

Cons:

Nothing

2025-01-21 via Nuitee