Hotel Palace Inn SCLC

Hotels
9.1 (251 reviews)
Francisco Leon 9 Barrio Santa Lucia , San Cristóbal de Las Casas , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Attentive and friendly staff
Cons:
Insufficient lighting in rooms
Limited food options

Categories

Cleanliness
8.6
Many reviews mention the rooms being clean, though issues with light in some rooms were noted.
Service
10
Consistently positive feedback on staff, especially praised for attentiveness and problem resolution.
Location
9.6
The location is frequently mentioned as a strong point, being close to the center and mostly convenient.
Room Quality
8.6
While rooms are described as comfortable, several guests pointed out limitations like insufficient outlets.
Amenities
8.6
Amenities are generally appreciated, but a lack of a restaurant and issues with heating were noted.
Value for Money
9.6
Good value mentioned by several guests, especially relative to location and amenities.
Food and Beverage
8.1
Mixed feelings about food options with mentions of the absence of on-site dining.
Overall Experience
9.7
General consensus leans towards positive experiences, with a few operational hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:00

Property Description

Luxurious Accommodation & Convenient Amenities

Experience comfort and convenience at Hotel Palace Inn SCLC, located just steps away from San Cristobal Cathedral. Enjoy the complimentary use of bikes, free parking, and unwind at the on-site restaurant and bar. Stay connected with free WiFi throughout the property.

Family-Friendly Environment

Indulge in our spacious family rooms, equipped with all the essentials for a pleasant stay. From air-conditioning to flat-screen TVs, we ensure a cozy atmosphere for you and your loved ones.

Explore San Cristóbal de Las Casas

Embark on exciting adventures like hiking and cycling, easily accessible from the hotel. Our multilingual staff is available 24/7 to assist you with any inquiries, making your stay truly memorable.

Book your stay at Hotel Palace Inn SCLC now and discover the charm of San Cristóbal de Las Casas!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

9.1
Based on 251 reviews
Cleanliness: 8.6
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 9.7
E
Elodie • couple • ca
7
2026-09-19 • via Nuitee
L
Luis Ignacio • family_with_children • mx
8
Cons:

detalles de la limpieza del baño....

2026-09-16 • via Nuitee
I
ISAIAS • solo_traveller • mx
9
Pros:

Que contara con servicio de restaurant, y el bar diera servicio.

2026-09-14 • via Nuitee
A
Avendaño perez • family_with_children • mx
8
2026-09-07 • via Nuitee
J
Jhoana Naomi Gutierrez • solo_traveller • mx
10
Pros:

Las camas cómodas y limpio todo ,todo super suave

Cons:

Nada

2026-09-07 • via Nuitee
Y
yasir samuel • solo_traveller • mx
10
Pros:

La ubicación

2026-09-01 • via Nuitee
K
Keyla Raquel • solo_traveller • mx
5
2026-08-29 • via Nuitee
R
Rosa Maria • family_with_children • mx
9
Pros:

Super bien, la verdad que el personal y todo estuvo increíble, no hay quejas solo el internet que si estaba fallando un poquito pero es entendible por que había estado lloviendo !

2026-08-10 • via Nuitee
C
Candy • solo_traveller • mx
10
2026-08-07 • via Nuitee
A
Alvarez Martinez • solo_traveller • mx
10
Pros:

La ciudad

Cons:

Que olvide mis tenis y fue imposible lograr que me los enviarsn
Tengo que regresar por ellos

2026-08-06 • via Nuitee
M
Moran • couple • il
10
Pros:

מלון פשוט מצויין!!!

2026-08-03 • via Nuitee
M
Mendez • family_with_children • mx
9
Pros:

no hubo desayuno y excelente ubicacion

Cons:

no habia bar

2026-07-23 • via Nuitee
G
Garcia Guzman • solo_traveller • mx
9
Pros:

La habitación

Cons:

El estacionamiento la entrada

2026-07-17 • via Nuitee
B
BLANCA ESTELA • solo_traveller • mx
10
2026-07-05 • via Nuitee
J
Jose Domingo • solo_traveller • mx
10
Pros:

Todo estuvo muy bien, las instalaciones cómodas e higiénicas y el personal muy amable

2026-06-01 • via Nuitee
A
Antonio • family_with_children • mx
10
2026-05-22 • via Nuitee
S
Sandra Jazmin • solo_traveller • mx
10
Pros:

La ubicación, así como la comodidad del hotel

Cons:

Un poco el ruido de las personas que pasan , y se oye mucho las platicas

2026-05-20 • via Nuitee
S
Simple • solo_traveller • mx
9
2026-05-17 • via Nuitee
N
Noreen • solo_traveller • de
10
2026-05-12 • via Nuitee
M
Morales • couple • mx
8
Pros:

La verdad es la tercera vez que me hospedo y siempre ha sido bueno

Cons:

La habitación que me tocó, ya quiere cambio de colchón, estaba muy incómodo

2026-05-07 • via Nuitee