La Santé Hotel & Spa

Hotels
9 (628 reviews)
42 Chau Long street, Ba Dinh district , Hanoi , vn

Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Wifi connectivity issues
Minor bathroom layout issues

Categories

Cleanliness
8.75
Room was clean and peaceful, contributing to a good night's sleep.
Service
9.25
Staff were friendly and welcoming, always ready to help.
Location
9.25
Conveniently located in the heart of Hanoi with easy walking access to attractions.
Room Quality
8.75
Rooms were comfortable and suitable for resting after exploring the city.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
General sentiment of good value considering the location and service.
Food and Beverage
9.25
Breakfast was very good, particularly praised for the Pho.
Overall Experience
9.25
Overall stay was enjoyable, with many highlights noted, prompting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:43

Property Description

Modern Comfort and Convenience

La Sante Hotel & Spa, situated near Truc Bach Lake and West Lake, offers stylish rooms with complimentary WiFi. The 24-hour front desk ensures a seamless stay experience.

Convenient Location and Accessibility

Just a short drive to Hoan Kiem Lake and Ngoc Son Temple, the hotel's location is ideal for exploring the city. Airport transfers and various services are available for a hassle-free trip.

Culinary Delights and Services

Indulge in a buffet breakfast featuring Vietnamese and international dishes at the on-site restaurant. The hotel also offers luggage storage, laundry services, and more for a relaxing stay.

Book your stay at La Sante Hotel & Spa now for a perfect blend of comfort, convenience, and culinary experiences.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 163132.59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 628 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
G
gilles couple ca
10
très bien
Pros:

bien

Cons:

ils étais t over booking il nous ont envoyer au babylone grand hotel et tout étais parfait a 200m de l autre hotel

2026-04-17 via Nuitee
S
Stefan Radanov family_with_children bg
6
2026-04-16 via Nuitee
R
Rudolf NRW family_with_children de
10
Pros:

Uns hat alles gefallen.
Nettes Personal, gutes Frühstück, gute Lage.
Schönes grosses und sauberes Zimmer.

2026-04-10 via Nuitee
M
Martin solo_traveller cz
7
2026-04-10 via Nuitee
K
Konul extended_group az
10
Pros:

Отличное расположение, чистый и уютный отель с доброжелательным персоналом! С удовольствием еще вернусь.

2026-04-08 via Nuitee
I
Irena solo_traveller bg
6
2026-04-06 via Nuitee
A
Anulaawathi family_with_children my
7
Pros:

Staff at reception were nice and helpful.

Cons:

very rude staff name Ling at breakfast. She was so annoyed when we asked to show how to use an old coffee machine whereby the buttons were labelled in vietnamese.. N we foreigners. Also we noticed she was more accomodating to the white skinned and vietnamese guests.. Breakfast was bad. The bed was very noisy

2026-04-05 via Nuitee
M
maria georgina couple ar
10
Excelente relación calidad precio
Pros:

Todo

2026-04-05 via Nuitee
B
Bimon family_with_children in
7
Pros:

We stayed for 4 days. Room was ok.Hotel staff are good and cooperative

Cons:

It doesn't look like a 4 star hotel and same breakfast menu everyday

2026-04-04 via Nuitee
V
Vickie couple us
10
The overall comfort level was excellent
Pros:

The rooms here are very well equipped with both basic and premium amenities. I had everything from bathrobes and slippers to a kettle, fridge, and even a small workspace. The bathroom was clean and well maintained. One of the best parts was the breakfast buffet, which had plenty of delicious choices. The Wi-Fi was fast and reliable, with a modem in each room. It was also very quiet, making it easy to relax.

2026-04-04 via Nuitee
T
Tia couple gb
10
Overall, a solid choice for travelers
Pros:

I was impressed by how clean and well-kept the rooms were throughout my stay. Housekeeping did a great job every day, and the staff were always kind and approachable. Service was consistent and dependable, which made everything easy. The food was also enjoyable, with good quality and variety. It felt like a comfortable and hassle-free place to stay. I had everything I needed during my visit.

2026-04-04 via Nuitee
P
Paul extended_group um
10
Overall, it was a lovely and memorable experience
Pros:

I stayed here briefly during a longer trip, but it left a good impression. The rooms may feel slightly older, but they are clean and the bed is very comfortable. The hotel is about a 20-minute walk from the lake, which I actually enjoyed because of the shops along the way. The breakfast buffet offered both local and Western dishes, which was a nice mix. Since it was our honeymoon, we even received a few thoughtful touches from the hotel. That made the stay feel special.

2026-04-03 via Nuitee
D
David couple cz
10
Luxusni ubytování jeste s lepsi snídaní
Pros:

Luxusní ubytování na poměr Vietnamu ☺️

Cons:

Bylo to krátké ale museli jsme putovat dál

2026-04-03 via Nuitee
M
Matilda couple gb
10
Pros:

This hotel feels fresh and modern from the moment you arrive. The rooms are well designed with up-to-date equipment that makes the stay very comfortable. Everything worked smoothly, and I appreciated the attention to detail. The staff were polite and friendly, always greeting guests with a smile. Breakfast was another highlight, with a wide range of tasty options to choose from. It’s a great place to relax after a day in the city.

2026-04-03 via Nuitee
S
Sandra family_with_children us
10
Families would definitely feel at ease here
Pros:

The hotel felt very suitable for families as well. The rooms were spacious enough, even for parents traveling with young children. I also noticed how quiet it was throughout the day and night. There was no traffic noise, which made it very relaxing. The beds were large and comfortable. It’s a great place if you’re looking for peace and comfort.

2026-04-02 via Nuitee
K
Koby extended_group au
10
I was impressed by the range of amenities provided
Pros:

The room had everything I needed, from basic items to a few extra comforts. The Wi-Fi was especially fast and reliable, which was great for staying connected. I also liked that each room had its own modem. The bathroom was clean and well stocked. Overall, it felt like a well-equipped place to stay. These details made the experience even better.

2026-04-01 via Nuitee
B
Barbara couple us
10
I’ve got to give credit where it’s due
Pros:

This hotel is seriously well maintained. The room looked great when I checked in: clean, fresh, and clearly looked after on a regular basis. It didn’t have that “overused” feeling you sometimes get in busy tourist spots. Everything worked exactly as expected, which made the whole stay feel easy and comfortable. From the air conditioning to the bathroom setup, there were no issues at all. It’s one of those stays where nothing goes wrong—and honestly, that’s kind of perfect.

2026-04-01 via Nuitee
M
Maksim family_with_children tm
8
2026-04-01 via Nuitee
O
Olivia couple gb
10
I would recommend it for anyone wanting to see Hanoi
Pros:

The hotel is well located near the Old Quarter and other attractions. It’s easy to reach popular sightseeing spots either by walking or a short ride. I found it very convenient for exploring the city. The staff also helped with directions and recommendations. That made planning my days much easier. It’s a great base for first-time visitors.

2026-03-31 via Nuitee
N
Nathan family_with_children gb
10
Pros:

The staff here were very welcoming, but the bellman really stood out. He kindly helped carry my lugage all the way to the room and made sure everything was set properly. That level of service made a great first impression. It felt personal and thoughtful. Small gestures like that can really make a difference. I appreciated the effort and friendliness. It made me feel well taken care of from the start.

2026-03-30 via Nuitee