Hotel Old Sarajevo

Hotels
9.2 (1040 reviews)
Bravadžiluk 38 , Sarajevo , ba

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Exceptional cleanliness
Friendly staff
Great location
Comfortable rooms
Good amenities
High value for money
Delicious breakfast

Categories

Cleanliness
9.09
Many reviews mention the exceptional cleanliness of the hotel.
Service
9.56
Numerous mentions of staff's kindness and helpfulness, particularly toward families.
Location
9.6
Reviewers consistently highlight the hotel's convenient central location.
Room Quality
9.05
Rooms described as comfortable with good atmosphere.
Amenities
8.89
Amenities like 24/7 coffee and thoughtful touches for guests noted positively.
Value for Money
9.04
Many found their stay to represent great value for the quality offered.
Food and Beverage
9.09
Positive feedback on the breakfast quality and no waste noted.
Overall Experience
9.26
Overall experience consistently rated very high across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:24

Property Description

Luxurious Accommodations
Hotel Old Sarajevo offers air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Guests can enjoy free toiletries and a hair dryer for added comfort during their stay.

Convenient Location
Located in the heart of the Old Town district, guests are just steps away from popular attractions such as Bascarsija Street and Sebilj Fountain. With various restaurants and cafes nearby, visitors can easily explore the local culinary scene.

Exceptional Services
With a 24-hour front desk and private parking available, guests can expect top-notch service throughout their stay. Additionally, the hotel's proximity to key landmarks like Latin Bridge and Sarajevo War Tunnel makes it a prime choice for travelers.

Experience the perfect blend of comfort and convenience at Hotel Old Sarajevo. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1040 reviews
Cleanliness: 9.09
Service: 9.56
Location: 9.6
Room Quality: 9.05
Amenities: 8.89
Value for Money: 9.04
Food and Beverage: 9.09
Overall Experience: 9.26
M
Merdzana family_with_children rs
10
Pros:

Prelep smestaj! Osoblje ljubazno, lokacija odlicna, parking u blizini, sobe ciste, uredne. Sve pohvale

2026-04-07 via Nuitee
S
Sezai family_with_children de
9
Pros:

Die Lage war Top.

2026-04-04 via Nuitee
B
burhan Kamil solo_traveller tr
10
Her zamanki gibi çok güzel
Pros:

Bosna ya gittiğimde beni evimde hissettiren yer,çarşının ortasında çalışanların çok ilgili ve güler yüzlü olduğu yer 💐

2026-04-02 via Nuitee
U
Ubaydah solo_traveller us
10
Pros:

the location could not have been better! in old town and across the street from some of the best food recommendations. Everything was walkable - we didn’t need our car! There is a paid parking just around the corner and front desk was helpful with recommendations and parking questions. Room was clean! The hints of traditional decor but modern were perfect. Will not stay anywhere else if we come back to Sarajevo!

Cons:

Couldn’t figure out how to make AC cooler but that could be user error.

2026-04-01 via Nuitee
J
Josipa family_with_children hr
10
Pros:

Očekivala sam dobar smještaj, ali ovaj je bio idealan. Bolje nije moglo!

2026-03-30 via Nuitee
B
burhan Kamil solo_traveller tr
10
Çok memnun kaldık .
Pros:

Başçarşı içinde tam merkezde çalışanlar çok ilgili defalarca kaldım , ömrüm yettiğince her gelişimde yine kalırım 💐

2026-03-30 via Nuitee
S
Sasa U family_with_children rs
9
2026-03-29 via Nuitee
T
TUĞBA family_with_children tr
9
Çok iyi
Pros:

Öncelikle tesisin konumundan başlayacağım, burası başçarşının tam en başında, en meşhur köftecinin tam karşısında ve en meşhur börekçinin 15 metre gerisinde bulunan, konum olarak çok iyi bir yerde olan bir otel.

Bunun yanında rezervasyonumuzun ilk anından itibaren site üzerinden sorduğumuz sorulara çok kosa zamanda dönüş yaptılar ve bizi daha varmadan yardımcı ve yapıcı tavırları ile etkilediler.
Vardığımızda ise hiçbir sorun yaşamadık ve tüm personelleri her zaman oldukça güler yüzlüydü.

Bizim konaklamamızda kahvaltı dahil değildi. Buna rağmen 4 gün boyunca 3 yaşındaki çocuğumuza her sabah meyve suyu ve meyve ikram ettiler.
Personel gerçekten çok güler yüzlü ve yardımseverdi. Başta siyah saçlı hanım olmak üzere hepsine ayrı ayrı teşekkür ediyoruz. Buradan kim gidecek olursa da konaklama için bu mekanı gönül rahatlığıyla öneririm.

Her şey için çok teşekkür ederiz ❤️🤗


I’ll start with the location of the establishment: it is an ideally situated hotel, right at the beginning of Baščaršija, directly across from the most famous cevapi restaurant and just 15 meters behind the most famous burek shop.
Furthermore, from the very first moment of our reservation, they responded to our questions through the website very quickly and impressed us with their helpful and constructive attitude even before we arrived. Once we got there, we didn't experience any issues, and all the staff members were always very friendly.

Breakfast was not included in our stay. Despite this, they offered fruit juice and fruit to our 3-year-old child every morning for 4 days. The staff was truly very friendly and helpful. We would like to thank them all individually, especially the dark-haired lady. I would wholeheartedly recommend this place to anyone planning to visit.

Thank you very much for everything! ❤️🤗

Cons:

Mekanın tek bir sıkıntısı var o da kendi otoparkı maalesef yok ama bu da onların çok elinde olan bir durum değil. Başçarşı turistik bir yer ve genel olarak otopark sorunu bulunuyor. Bu mekan da çarşının tam içinde olduğu için otoparkının olamaması normal karşılanabilir


The place has only one drawback: unfortunately, it doesn't have its own parking lot, but that isn't really within their control. Baščaršija is a tourist area and generally has parking issues. Since this place is right in the heart of the bazaar, the lack of parking can be considered normal.

2026-03-29 via Nuitee
F
fenerli gezgin family_with_children tr
10
Pros:

Konumu temizliği oda büyüklüğü banyosu harika.Çarşı içinde olmasına rağmen odalar çok sessiz.Kahvaltısı çeşit ve lezzet olarak çok iyi.Bütün gün loby de çay kahve ve ikramlar olması çok hoş.Bir daha gelirsem başka otel aramam.

2026-03-29 via Nuitee
J
Jana solo_traveller cz
10
2026-03-28 via Nuitee
İhsan couple tr
8
2026-03-27 via Nuitee
M
MAHMUT family_with_children tr
8
Pros:

Lokasyon ve personeller çok ilgili.

Cons:

Temizlik, kahvaltı ve gürültülü.

2026-03-26 via Nuitee
J
Juan family_with_children gb
10
We'd go back in a heartbeat!
Pros:

Everything was amazing. Staff was incredibly friendly, the room was super comfortable, clean and tidy. The hotel is perfectly located in the city centre and across the street to the best place for Ćevapi. The best accommodation we had in our week travelling across Bosnia and Herzegovina.

Cons:

N/A

2026-03-23 via Nuitee
S
Samurlu family_with_children tr
10
Tatlı ve güzel butik otel
Pros:

Konumu çok iyiydi, temizliği ve sessizliği de çok iyidi

Cons:

Sevmediğim bir durum yok

2026-03-23 via Nuitee
E
Edwina extended_group gb
6
Very disappointing.
Pros:

The location in the pedestrianised part of the old town was good and, if taxis are needed, they can stop very nearby. The breakfast buffet was good and we appreciated having a kettle and a safe in our room.

Cons:

The miserable staff! We’d chosen this hotel especially because there was mention in a previous review about acknowledgment of a guest’s birthday - and it was going to be both our birthdays during our 3-night stay which I’d mentioned when booking the hotel weeks in advance. Several weeks before our arrival, we asked the hotel to book a certain restaurant for our birthday dinner (as that restaurant wasn’t replying to my messages and it seemed a phone call was needed). The hotel didn’t do that for us despite frequent reminders so another kind person did it for us.
While eating breakfast on our first morning, the unhappy staff were using the sink right next to the buffet for buckets and mops to clean the floors and the frontage of the hotel which seemed far from hygienic as well as the cleaning products’ smells pervading the dining area! When I mentioned this, they explained why it had to be done but, in my opinion, they should have explained this and apologised for the unfortunate situation before trailing through the dining area and past diners with buckets and mops. There was a generally unhappy atmosphere amongst the staff - the only place where we had this experience during our travels in BiH and Croatia and we really regretted having chosen this hotel for our special, big birthdays! We wondered if the staff have become complacent if the hotel is always full and just can’t be bothered with guests. If only there’d been the occasional greeting or apology or smile, our experience would have been very different!

2026-03-22 via Nuitee
E
eleonora couple it
9
2026-03-21 via Nuitee
K
kenankoyyar family_with_children tr
10
Pros:

Temizlik ve konforu ön planda olan bir yerdi. Başçarşının içinde heryerde yürüme mesafesinde önünden tramvay geçiyor. Sebile yürüme 1 dk içinde oluyorsunuz. Özellikle kahvaltısı ve çayı ile bir harikaydı. Çocuklar için düşünülmüş meyveli yoğurtlar ve pudingler ile doyurucu bir kahvaltı seçeneği sunuyor. Resimler ile gelip karşılaştığınız görüntü arasında herhangi bir fark yok. O yüzden ekstra resim eklemeye gerek duymadım. Hatta Mostara giderken bizler için sabah erkenden kahvaltıya sandviç, muz ve su koymuşlardı. Bunların tümünü göz önüne alınca verilen her kuruşun karşılığını alıyorsunuz. Bir daha gelirsem gene burda kalırım.

Cons:

Söylenecek kötü bir özelliği yoktu.

2026-03-20 via Nuitee
G
Gökdere family_with_children tr
9
Herşeyiyle muhteşem
Pros:

Otelin konumu mükemmel, temizlik ve ilgi son derece iyiydi. Çocuklu aileler için özellikle başçarşının dibinde bir butik otel ve ulaşım heryere birkaç adım uzaklıkta.Çok rahat ettik diyebilirim.

2026-03-19 via Nuitee
C
Carlo family_with_children de
10
Pros:

Hotel nel cuore di Sarajevo, molto bello ,molto pulito ,personale gentilissimo e sempre disponibile. Lo consiglio assolutamente . Alessandra e Alfonso

Cons:

Nulla ,tutto perfetto

2026-03-17 via Nuitee
M
Merve couple tr
3
2026-03-15 via Nuitee