The Oasis by Don Carlos Resort

We arrived at The Oasis Don Carlos in April 23 (It wouldnt let me enter the actual date for the review as over a year ago) for a big Birthday on a B&B board basis. We had the most incredible time with a room upgrade and wonderful hospitality throughout our short stay. We stayed in the Oasis Spa side which at the time was the newly built sperate block to the main hotel. I know that the older part of the complex has had a significant upgrade since our stay. (I couldnt leave a review as the hotel was closed for some months)
We found the whole hotel complex to be exceptionally well kept, the tropical gardens are stunning full of frogs, butterflies and birds. There are several shops inside the complex and many relaxation areas. The breakfast was amazing, such a wide range of choice in both cooked and continential options with wonderful views out across the tropical gardens to the sea. The beach front is wonderful and the beach club area around the pool maintained well. The Oasis reception staff we met were so friendly and helpful, nothing was ever too much trouble, they helped with translation, restaurant recommendations for evenings, taxi booking and general knowledge. A special mention to Andrea Rizzi and also Daniella Davis, Fran Merchant Liya. . We simply couldn't fault our stay with huge thanks to the wonderful staff who helped make it truly special :)

The complex is very good but do not go for the suite with it's own pool at 1,100euro per night. It's constanly in the shade, the pool is freezing and the metal fixings are rusty. The suite is tired but clean. Has a cd player! If you are a meat eater the restaurant is OK if you are a vegitarian forget it. Instead of enjoying the luxuries of our suite and private pool we spent out time at the hotel pool and beach which was good. The madness is that when we went to pay and informed them of our disappointed they agreed with us and said they were closing the wing for 12 months to repurpose the space for something more appropriate. No discount offered. I probabaly had the best facial ever at the wellness center which would get 5 stars.

This resort is five-star excellence! Everything from service to amenities was top notch, and the suites were amazing. Highly recommend for a luxurious stay in Marbella.

Review for Oasis Marbella:

⭐⭐⭐⭐⭐

Our stay at Oasis Marbella was simply outstanding! The service was top-notch, the staff extremely attentive and helpful. The rooms were not only beautiful but also impeccably maintained, with plenty of towels and thoughtful touches that enhanced our stay.

The most remarkable part was the wonderful surprise awaiting us in our room: a birthday cake with a candle, a bottle of champagne, and even a spa treatment voucher. The hotel even noticed it was my birthday without me mentioning it!

Oasis Marbella exceeded our expectations and provided us with an unforgettable stay. We give it a well-deserved 5 stars and look forward to our next visit. Many thanks to the entire team for this wonderful experience!

Had a great experience all around, the spa is great

What a great hotel, the spa is absolutely fantastic, the Oasis rooms were superb, quiet air con and well fitted out. The main hotel is a little tired but they are about to close for a full refurbishment. Gardens are lovely, beach as expected in Marbella. Enjoyed a five night stat 🏖️🏖️🏖️🏖️🏖️🏖️🏖️

Fabulous holiday, total relax! Everything perfect!
I really enjoyed my stay, together with my boyfriend Also thanks to a very friendly staff, and in particular to Andrea, Fran, Liya, Sam and Patri.
Hope to come back soon

La pire nuit d’hôtel de tout notre séjour en Andalousie. Arrivés en fin de journée, impossible de profiter des installations (piscines, spa, beach club) de l’hôtel qui ferment tôt - on nous a communiqué des horaires, qui plus est, étaient faux. Et réouverture seulement en fin de matinée après l’heure du check-out, donc si vous venez que pour une nuitée, cet hôtel n’est pas du tout l’idéal.
Et sinon, une NUIT HORRIBLE au niveau nuisance. Les portent de chambre ne sont pas isolées. Nous avons été réveillés par le claquement des portes voisines TOUTE la nuit. Des gens qui criaient (disputes) dans les couloirs. Des voisins au dessus qui déplaçaient des meubles au milieu de la nuit à plusieurs reprises. Une nuit cauchemardesque. Au check-out, on a rendu les cartes des chambres et on nous a juste dit que tout est en ordre et bonne journée. Aucune question de savoir si notre « séjour » c’était bien passé.
Concernant le prix, nous avons pris une offre avec un supplément de 202.- pour la demi-pension (hors boissons) qui est donc juste le dîner. Le choc lorsqu’au restaurant, le menu de la demi-pension était de 55.-/personne !!! Nous avons donc payé 100.- de plus dans le vide !
Par dessus, nous avons dû faire valoir notre offre à la réception de l’hôtel en arrivant qui n’avait rien mentionné lors du check-in ni expliqué à quoi cela consistait et encore une fois au restaurant qui ne savait pas non plus qu’on avait une demi-pension. Une usine impersonnelle.

Fantastisk ophold med beachclub, spa og pool - personalet er de venligste vi endnu har mødt i Marbella. Kæmpe anbefaling

One of the best stays I’ve ever experienced. The rooms and food are sensational and I would highly suggest this stay to anyone who wants a beautiful reset by the beach or pool.

We had a fabulous stay at the Oasis Spa for the week. Beautiful facilities, fantastic service, delicious 24-hr snacks and breakfast. The oasis spa pools were soothing and relaxing. We will be back to visit. Gracias Oasis staff.

Didn't meet expectations of photos. Staf was nice but I won't be staying here again

It was so pleasant stay . Daniela helped us a lot she explained everything in detail. She answered on all our questions Thank you .

From all point of wiew was great ! Top offer, room, service, we got a trouble with our car. battery and with reception and taxi driver we fixed it fast!

nice stay, oasis part very peaceful

Had brilliant time from arrival to departure. Staff is great abf after every need. Will for sure go back soon.

L’hôtel a 10 ans, et pour autant il paraît tout neuf.
Il est très bien entretenu, les équipements sont à la hauteur de la description. Je dirais même que les photos ne rendent pas justice aux prestations. La suite était magnifique, très confortable, et la terrasse avec la vue imprenable sur la mer et la montagne.
Le personnel était aux petits soins notamment Andrea et Daniela, qui ont été mes agents secrets pour l’anniversaire surprise de mon mari. Je les remercie chaleureusement!!
Petit bémol: le restaurant de l’hôtel, le Bahia, ne nous a pas séduit et la literie était un peu ferme à notre goût.
Autrement, le spa, la piscine et son restaurant Pool&Loop (délicieux, on s’est régalé!!), les jardins et l’accès direct à la plage sont un vrai plus pour cet hôtel. Petit déjeuner jusqu’à 11h30, ça c’est génial!! En buffet ET à la carte sans supplément.
Nous avons vraiment retrouver le côté spa Wellness recherché pendant notre séjour.
Nous recommandons vivement cet établissement et nous reviendrons avec plaisir.

The newer part of the hotel was beautiful. The spa, amenities, and breakfast was very enjoyable.

It was the best stayed out there everything was beautiful clean and great

Staff were incredible - nothing too much trouble. Sellers on beach area were a bit too much