The Setai Sea of Galilee

Hotels
•
Orchid Hotels
Tse'elon Beach, Kinneret, Ramot , Ramot , IL
972-3-5197112

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Beautiful property and villas
Private pools and pleasant main pool
Stunning Sea of Galilee views
Attentive staff praised by some (named employees)
Complimentary breakfasts and good buffet selection
Wine bar with fire pit and special dinners
Cons:
Inconsistent and sometimes very poor front-desk service
Staff reported as lazy/unhelpful in some areas (spa, pool attendants)
Maintenance problems in rooms (broken fixtures, ripped curtains, flooding shower)
Perception that hotel falls short of true 5-star luxury/value

Categories

Cleanliness
1
Not specifically called out in reviews; no clear positive or negative comments on housekeeping beyond general room condition — standard quality for this hotel tier.
Service
1
Mixed service reports: several praises for attentive staff (named employees praised) but multiple strong complaints about lazy, unhelpful, moody staff and a disastrous front-desk experience.
Location
1
Very positive: resort is right on the Sea of Galilee with breathtaking views mentioned by multiple guests.
Room Quality
1
Mixed-to-negative: some guests loved spacious villas and private pools, but other reviews cite weak maintenance — broken fixtures, ripped curtains, ill-fitting toilet seat, flooding shower, old beds and shabby repairs.
Amenities
1
Generally positive: private pools, wine bar with fire pit, buffets, and a pleasant pool experience noted; some issues reported with spa and pool-side towel service.
Value for Money
1
Perceived as poor by some guests: comments that the property does not feel like a true luxury hotel and that promised follow-ups did not occur, suggesting weaker value.
Food and Beverage
1
Positive mentions: complimentary breakfasts, large buffet selection (including uncommon items), wine bar and special dinners (New Year's Eve) were enjoyed by guests.
Overall Experience
1
Mixed overall: several guests had wonderful stays and plan to return, while others experienced significant front-desk and maintenance issues; net impression varies by guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 18:25

Property Description

Discover a serene escape at The Setai Sea of Galilee, where luxury meets tranquility.

Spa Retreats Relax and rejuvenate at our full-service spa, offering a range of soothing massages designed to bring you blissful relaxation.

Splash & Relaxation Take a dip in either our outdoor or indoor pool, unwind in the sauna, and embrace leisure time in our picturesque surroundings.

Dining Delights Savor exquisite meals at our restaurant or grab snacks from our café, complemented by a delightful breakfast buffet served daily to kickstart your day.

Experience the perfect getaway in a stunning location. Book your stay at The Setai Sea of Galilee now!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Eran • couple • il
5
ביחס לעלות התמורה נמוכה מאוד
Pros:

החדר היה מצוין

Cons:

השרות לא טוב,
איכות שירות נמוכה מאוד,
ארוחת ערב לא ברמה גבוהה,
חדר כושר בינוני,
כשמשלמים כזה סכום הציפיות הרבה יותר גבוהות

2026-05-30 • via Nuitee
מאיה • couple • il
1
2026-05-30 • via Nuitee
עבדאללה • couple • il
10
2026-05-30 • via Nuitee
A
Azulay • couple • il
1
2026-05-30 • via Nuitee
G
Gilah • couple • il
10
2026-05-30 • via Nuitee
D
Daniel • couple • il
1
2026-05-29 • via Nuitee
R
Rawan • family_with_children • il
10
2026-05-28 • via Nuitee
J
Jesicca • couple • il
1
Pros:

כלום

Cons:

השירות מזעזע הבריכה הפרטית לא נקייה מלא לכלוכים כאילו לא מנקים אותה , לא מפנים את השולחנות הכל מגעיל ולא נקי לא אחזור לשם יותר מאכזב ולא שווה בכלל את המחיר

2026-05-28 • via Nuitee
שיראל • couple • il
10
2026-05-27 • via Nuitee
אמגד • couple • il
10
Pros:

המקום היחס החם האווירה ויש בחור בשם נורי ועוד בחור כלכך אנשים טובים ומקסימים

2026-05-26 • via Nuitee
A
Avishag • extended_group • il
10
מושלם!
Pros:

שירות 100/100

Cons:

/

2026-05-26 • via Nuitee
A
Avishai • solo_traveller • il
8
Pros:

הבקתה גדולה ומפנקת
בריכה פרטית קטנה אך מספקת

Cons:

תחזוקה כללית של המקום
ארוחת ערב לא מדהימה
לא מפנים שולחנות ומנקים וקשה למצוא שולחן מסודר לשבת

2026-05-25 • via Nuitee
R
Rojeh • couple • il
10
המלון מטורף הצוות אדיר במיוחד האני הקבט והשף חמודי מטורפים אחד אחד האוכל חוויה
Pros:

הכלללל בעיקר האני הקבט החמוד והשף המטורף חמודי

Cons:

שום דבר הכל היה מושלם

2026-05-24 • via Nuitee
Z
Zoabi • solo_traveller • il
10
Pros:

השירות ואדיבות של הצוות במיוחד ניזאר חמזה שדאג לכל דבר ..באסל ..ו המטפלת גינאן תודה מכל הלב

Cons:

הכל הייה מעל ומעבר

2026-05-24 • via Nuitee
D
dahly • family_with_children • il
10
2026-05-24 • via Nuitee
R
ReZik • couple • il
10
2026-05-24 • via Nuitee
D
dahly • family_with_children • il
10
2026-05-24 • via Nuitee
M
michal • solo_traveller • il
10
Pros:

הכל מושלם
נוף
חדרים
נקיון
שירות
צוות
הנהלת המלון

Cons:

כלום

2026-05-24 • via Nuitee
A
Agam • couple • il
10
2026-05-23 • via Nuitee
V
Vanessa • couple • il
9
Reposant
Pros:

l'emplacement, la deco, les villas piscine, le lac de tiberiade

Cons:

Pas de serveur autour de la piscine avant 13h, le restaurant du midi fermé donc pas le choix de manger au bar un hamburger sur un plateau

2026-05-20 • via Nuitee