Holiday Inn Express - Manchester - TRAFFORDCITY by IHG

Hotels
Holiday Inn Express
8.4 (6008 reviews)
2 Mercury Way , Manchester , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Inconsistent cleanliness
Basic room quality
Parking fees

Categories

Cleanliness
7.75
Some reviews indicated issues with cleanliness, including hairs on bedding.
Service
9.05
Many guests commented positively on the helpful and friendly staff.
Location
9.25
Consistently praised as great and convenient, especially near the Trafford Centre.
Room Quality
7.25
Mixed feelings with some guests finding rooms basic and not very clean.
Amenities
8.25
Amenities received average feedback; some issues with specific facilities like beds and WiFi.
Value for Money
8.75
Opinions varied, with some feeling like the price was high for the room quality.
Food and Beverage
8.25
Breakfast and dining options received mixed reviews, with some guests noting they could be better.
Overall Experience
8.65
Guests generally enjoyed their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Convenient Location
Holiday Inn Express - Manchester - TRAFFORDCITY is strategically situated near EventCity and Trafford Centre, making it an ideal choice for business and leisure travelers alike.

Modern Amenities
With 220 air-conditioned en-suite rooms equipped with essential amenities, a mini gym, and free high-speed WiFi, guests can enjoy a comfortable stay with all their needs catered to.

Meeting Facilities
The hotel boasts 3 air-conditioned meeting rooms flooded with natural light, perfect for hosting successful meetings or events for up to 40 delegates.

Ready to experience convenience and comfort at Holiday Inn Express - Manchester - TRAFFORDCITY? Book now for an unforgettable stay!

Important information:

Kindly note the property only accepts card payments.

Guests are required to present the same card that was used to make the booking at check-in. Full payment of your reservation will be taken on the morning of check-in.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.4
Based on 6008 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.65
S
Sills extended_group gb
8
Pros:

All very good but i havent recived my 50 pounds deposet back yet !

2026-03-07 via Nuitee
T
Talia family_with_children gb
10
2026-03-07 via Nuitee
S
Scott solo_traveller gb
7
Overall a nice experience
Pros:

Location

Cons:

The usb charger next to the sofa bed didn’t work, the remote control do the tv also didn’t work and there were three guests in the room but only two mugs

2026-03-07 via Nuitee
C
Christopher family_with_children gb
8
Pros:

Quite rooms

Cons:

All carpets stained in corridor and room looked awful

2026-03-06 via Nuitee
E
Ewa family_with_children is
8
2026-03-06 via Nuitee
F
Florian couple at
9
2026-03-06 via Nuitee
A
Allan family_with_children gb
5
Mildly disappointing stay
Pros:

Very close to Trafford centre, McDonald's right outside. Very convenient.

Cons:

Woken up multiple times by staff who got checkout time wrong. Bed was uncomfortable.

2026-03-05 via Nuitee
W
Wayne solo_traveller za
10
2026-03-05 via Nuitee
D
Dean solo_traveller gb
6
2026-03-05 via Nuitee
R
Richard family_with_children gb
10
2026-03-04 via Nuitee
E
emily solo_traveller gb
8
2026-03-04 via Nuitee
N
Nikita family_with_children gb
10
greta hotel would highly recommend and I would stay again on our next trip.
Pros:

the room was a great size for a family of three , very clean and spacious . we didn't have a remote control for the television and the staff brought one up within minutes. they were very accommodating . we also went into the town the following day and the hotel allowed us to our car there without any additional charges. small gestures really do go along way. Thank you

Cons:

the only thing that could have been better was the breakfast , it was fine for adults but there wasn't a huge selection for children and the trays were often empty so you were waiting around but that's being picky.

2026-03-04 via Nuitee
A
Alistair family_with_children gb
7
Convenient location, get breakfast elsewhere!
Pros:

Comfortable beds and nice en-suite

Cons:

Crammed rooms, broken lift, breakfast was a joke considering the hotel was full - no plates, no glasses, limited food, massive queues, seating area was dirty and being cleaned by guests as there were insufficient staff.

2026-03-04 via Nuitee
R
Rachel family_with_children ie
9
Excellent hotel
Pros:

Close to shopping centre

Cons:

Gym

2026-03-03 via Nuitee
B
Burton couple us
3
2026-03-03 via Nuitee
C
Clive solo_traveller gb
9
Recommend for central Manchester
Pros:

Modern, clean, location, value for money

2026-03-03 via Nuitee
L
Laurence family_with_children ie
7
Would happily stay again.
Pros:

Breakfast was great, buffet with all the trimmings. Location was perfect for going to the Manchester United match and 5 minute walking distance from the Trafford centre. Staff were very polite and helpful.

2026-03-03 via Nuitee
D
Davies family_with_children gb
10
2026-03-03 via Nuitee
P
Paul family_with_children gb
10
2026-03-03 via Nuitee
S
Stewart family_with_children gb
10
2026-03-03 via Nuitee