Holiday Inn Express - Manchester - TRAFFORDCITY by IHG

Hotels
Holiday Inn Express
8.4 (5914 reviews)
2 Mercury Way , Manchester , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Inconsistent cleanliness
Basic room quality
Parking fees

Categories

Cleanliness
7.75
Some reviews indicated issues with cleanliness, including hairs on bedding.
Service
9.05
Many guests commented positively on the helpful and friendly staff.
Location
9.25
Consistently praised as great and convenient, especially near the Trafford Centre.
Room Quality
7.25
Mixed feelings with some guests finding rooms basic and not very clean.
Amenities
8.25
Amenities received average feedback; some issues with specific facilities like beds and WiFi.
Value for Money
8.75
Opinions varied, with some feeling like the price was high for the room quality.
Food and Beverage
8.25
Breakfast and dining options received mixed reviews, with some guests noting they could be better.
Overall Experience
8.65
Guests generally enjoyed their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Convenient Location
Holiday Inn Express - Manchester - TRAFFORDCITY is strategically situated near EventCity and Trafford Centre, making it an ideal choice for business and leisure travelers alike.

Modern Amenities
With 220 air-conditioned en-suite rooms equipped with essential amenities, a mini gym, and free high-speed WiFi, guests can enjoy a comfortable stay with all their needs catered to.

Meeting Facilities
The hotel boasts 3 air-conditioned meeting rooms flooded with natural light, perfect for hosting successful meetings or events for up to 40 delegates.

Ready to experience convenience and comfort at Holiday Inn Express - Manchester - TRAFFORDCITY? Book now for an unforgettable stay!

Important information:

Kindly note the property only accepts card payments.

Guests are required to present the same card that was used to make the booking at check-in. Full payment of your reservation will be taken on the morning of check-in.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.4
Based on 5914 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.65
C
Chris couple gb
10
This will be my go to hotel from now on. Exceptional
Pros:

Nice and friendly environment. Super clean and welcoming.

Cons:

Nothing, all perfect

2026-02-14 via Nuitee
V
Victoria couple gb
9
2026-02-13 via Nuitee
A
Anwar family_with_children kw
8
Pros:

Quiet and convenient

2026-02-13 via Nuitee
D
Daisy couple gb
4
Was good tbh
Pros:

Staff were nice breakfast was good id stay again but the bed was like a rock hey ho and there was a massive tea or coffee stain on the carpet right next to the bed was a bit rough

Cons:

The carpet

2026-02-13 via Nuitee
S
Sue extended_group gb
9
2026-02-13 via Nuitee
K
Kelly family_with_children gb
10
2026-02-13 via Nuitee
L
Laura family_with_children gb
10
2026-02-13 via Nuitee
J
Jessica family_with_children gb
10
2026-02-13 via Nuitee
S
Shelley family_with_children gb
10
Excellent hotel with great staff and the location worked perfectly for our needs.
Pros:

The hotel was bright and airy and perfectly situated for us to visit The Trafford Centre and the BEC Arena for an event. The staff at reception were really friendly. The breakfast was great, and the staff were lovely.

Cons:

It wasn't a 'didn't like' but just a mention - we were able to check in early, which meant our room had a double bed rather than the requested twin. I was travelling with my daughter, so it wasn't an issue (although she might not agree!)

2026-02-12 via Nuitee
L
Lynne family_with_children gb
4
2026-02-12 via Nuitee
S
susanne couple gb
10
2026-02-12 via Nuitee
T
Tracy family_with_children gb
10
Great staff and lovely staff
Pros:

Location, cleanliness, rooms, food and staff were amazing. Also had parking.

Cons:

Nothing

2026-02-12 via Nuitee
G
Gavin extended_group gb
9
2026-02-12 via Nuitee
C
C couple gb
10
Great stay
Pros:

Location, staff, facilities and comfort

2026-02-12 via Nuitee
K
Katie family_with_children je
10
Pros:

I was in manchester attending an event at the BEC and this hotel was 5 minutes away from the location, really easy to get to by uber. Hotel is also in walking distance to the Trafford Shoppkng Centre. Hotel was lovely, comfy beds, breakfast was included with our stay and there were a range of hot and cold food to choose from. Would definitely stay here again.

2026-02-12 via Nuitee
P
Paige couple gb
9
Good value for money, would stay again!
Pros:

Tidy, well decorated, decent sized rooms and right in the centre of where we needed to be.

Cons:

My duvet was slightly stained by something brown near the top. Other than that, room was very clean.

2026-02-11 via Nuitee
M
Melissa family_with_children gb
10
Excellent stay. Great Location
Pros:

Location was excellent minutes from Trafford centre walking. The place was spotless, staff were so friendly! Highly recommended we really enjoyed our stay and would definitely go back!

2026-02-11 via Nuitee
N
Neelo couple gb
10
Nice short stay
Pros:

Great location for Trafford Centre, free parking and free breakfast

Cons:

Nothing

2026-02-11 via Nuitee
E
Emily Jayne family_with_children gb
8
Good stay
Pros:

Good location. Great staff. Clean tidy, good breakfast. Very helpful.

Cons:

Coat hooks were loose on the wall. Shower door didn’t close properly. Reported to maintenance before we left.

2026-02-11 via Nuitee
H
Heath couple gb
8
Fine
Pros:

Breakfast was adequate

Cons:

Room only had one towel and cup even though we booked for two
Housekeeping then brought extra twice, second time just before we checked out ( while we had do not disturb on the door 😳)

2026-02-10 via Nuitee