Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
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Holiday Inn Express
8.5 (10503 reviews)
19 Holliday Street , Birmingham , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 10503 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
L
Liam • solo_traveller • gb
10
2026-04-25 • via Nuitee
C
catherine • solo_traveller • gb
10
2026-04-25 • via Nuitee
E
Enrico • family_with_children • it
8
Pros:

Colazione varia ed abbondante, sala ampia e luminosa
Camera silenziosa, letto e bagno ok.

Cons:

Nota minore: In camera erano poche (5) per una camera doppia le grucce appendiabiti e mancava la borsa per la lavanderia (anche solo per riportarsi a casa la roba da lavare). Vedo comunque essere la tendenza di molti hotel.
Non sono riuscito a regolare la temperatura della camera, troppo alta

2026-04-25 • via Nuitee
M
Marius • solo_traveller • ro
6
2026-04-25 • via Nuitee
H
heidi • solo_traveller • gb
10
Pros:

Extremely clean and great location. Breakfast was amazing - lovely choice!

Cons:

Sofa bed was a little uncomfortable

2026-04-25 • via Nuitee
K
katie • couple • gb
10
peaceful, safe stay
Pros:

clean, modern and safe

Cons:

had no complaints

2026-04-25 • via Nuitee
L
Lucy • solo_traveller • gb
3
Good location for conference but no sleep due to lack of room ventilation.
Pros:

Good location

Cons:

No heating or A/C in the room. Informed staff but not fixed or offered room exchange. The heat in the room was awful no sleep for my 2 night stay due to heat in room. Slept with bathroom light and fan on trying to cool room down. Bed sheet also had rip in it.

2026-04-24 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-04-24 • via Nuitee
S
saeed • couple • gb
7
2026-04-23 • via Nuitee
N
Nesrine • solo_traveller • dz
9
2026-04-23 • via Nuitee
W
Weronika • couple • gb
8
2026-04-23 • via Nuitee
S
stefania • solo_traveller • it
9
2026-04-22 • via Nuitee
• solo_traveller • gb
9
2026-04-22 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-04-22 • via Nuitee
D
Deborah • couple • gb
10
Pros:

Location for the arena is great

Cons:

Everything was good

2026-04-22 • via Nuitee
D
Daphne • extended_group • nl
7
Prima
Pros:

Locatie was top

Cons:

Ontbijt was beperkt, geen plakje kaas,

2026-04-21 • via Nuitee
J
Jack • solo_traveller • ie
10
2026-04-21 • via Nuitee
• family_with_children • ie
9
2026-04-21 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Staff were excellent,pleasant and professional.
Facilities were good and I think the hotel was good value for money.

Cons:

Air conditioning wasn't working when I arrived. However this was sorted out so all was good.

2026-04-21 • via Nuitee
C
Christopher • solo_traveller • gb
10
Mini Reunion Stay
Pros:

Great location. Clean and comfortable. Lovely staff.

Cons:

Quality of the food at breakfast was pretty mediocre.

2026-04-20 • via Nuitee