Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
•
Holiday Inn Express
8.5 (10651 reviews)
19 Holliday Street , Birmingham , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 10651 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
R
Rushan • couple • ru
1
Pros:

Расположение

Cons:

1. Грязная посуда в столовой
2. Плохо работающий туалет (не смывал)
3. Лифт который надо ждать 10 минут чтобы спуститься или подняться
4. Кондиционер нельзя было поставить на нужную температуру - морозил жутко

2026-06-13 • via Nuitee
H
Helen • couple • gb
9
Excellent value stay in a great location.
Pros:

Great value for money stay in a brilliant location for arriving by train and heading to the arena in the evening. Dove toiletries provided. Comfortable bed and very peaceful location.

Cons:

Pillows were a bit lumpy but that’s probably me being fussy!

2026-06-13 • via Nuitee
G
george • couple • gb
10
great
Pros:

comfortable place

Cons:

more food options for breakfast

2026-06-13 • via Nuitee
R
Ross • family_with_children • gb
7
Mother & daughter hen do, we received 2 complimentary drinks, a very nice touch.
Pros:

Location to shops and restaurants.

Cons:

Scrambled eggs at breakfast.

2026-06-13 • via Nuitee
P
Pamela • extended_group • gb
8
Pros:

Every thing was clean and tidy , corridors and stairwells and rooms , breakfast was good ,a good variety ,enjoyed the stay

2026-06-13 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Proximity to the ICC and waterfront

2026-06-13 • via Nuitee
A
Angela • couple • gb
10
Great location, approachable staff and spacious room.
Pros:

Perfect location

Cons:

The breakfast area was very busy and difficult to navigate. I would suggest putting coffee machine outside of the main area.

2026-06-13 • via Nuitee
P
Pere • couple • gb
8
2026-06-13 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Excellent value with compromising quality.

Very friendly staff.

Great location

2026-06-13 • via Nuitee
M
marie • solo_traveller • gb
8
Pros:

Nice room clean
Breakfast was good

Cons:

Lifts very slow

2026-06-13 • via Nuitee
G
Gabriel • solo_traveller • il
9
Recommend
Pros:

Very comfortable room. Very comfortable bed. Helpful and kind staff. Short walking distance from train station

Cons:

nothing to note

2026-06-13 • via Nuitee
N
Neil • solo_traveller • gb
9
Perfect location and great value
Pros:

Excellent loaction, clean, great breakfast and good deal with car park

2026-06-13 • via Nuitee
U
Ukdiver • solo_traveller • gb
8
Pros:

Very friendly staff. Lovely breakfast.

2026-06-12 • via Nuitee
D
deborah • extended_group • gb
9
Pros:

I booked the room because of the free Wi FI connection which meant I could work in my room when needed at no additional expense. I will book this again in the future.
I like the desk, comfortable funky chair and room design set up for modern needs.

2026-06-12 • via Nuitee
M
Mandy • couple • gb
10
2026-06-12 • via Nuitee
S
Sharon • couple • gb
8
I've stayed at this hotel many times now and I would recommend it.
Pros:

Location
Staff
Breakfast selection

Cons:

I find it quite stuffy in the bedrooms, I'm so used to having a window open in all weathers

2026-06-12 • via Nuitee
S
Susan • couple • gb
9
Will wil go there again when next in Birmingham
Pros:

Clean and well maintained

Cons:

Slightly cool in the rooms during the night - unable to adjust the temperature in the room

2026-06-12 • via Nuitee
L
Louise • family_with_children • gb
10
Fabulous hotel
Pros:

Excellent hotel, spotless, friendly staff. Very comfortable beds.
Breakfast was much better than expected. Lovely and tasty.

2026-06-12 • via Nuitee
M
Marlene • couple • at
9
City trip
Pros:

Convenient location, very large breakfast buffet, room was decent

Cons:

Everything was as expected for this price

2026-06-11 • via Nuitee
P
Petra Hanak • solo_traveller • de
9
2026-06-11 • via Nuitee