Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
•
Holiday Inn Express
8.5 (10616 reviews)
19 Holliday Street , Birmingham , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 10616 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
C
Cos • solo_traveller • ie
8
Good value for the price
Pros:

Room very clean, comfortable, good value

Cons:

Room too warm, lovely shower but water not hot enough

2026-05-23 • via Nuitee
I
Ikechukwu • solo_traveller • ng
10
Pros:

City center. Lovely room. Wonderful breakfast

Cons:

Nothing

2026-05-23 • via Nuitee
S
SHYVON • couple • gb
8
Pros:

Location

Cons:

Breakfast wasn’t good this time. It didn’t seem
Fresh

2026-05-23 • via Nuitee
L
Luigi • family_with_children • gb
8
2026-05-22 • via Nuitee
N
Nayila • solo_traveller • gb
10
Pros:

Everything what I needed

Cons:

Good

2026-05-22 • via Nuitee
B
BETH • solo_traveller • gb
10
Pros:

Everything. What a fantastic run hotel. 10/10

Cons:

N/A

2026-05-21 • via Nuitee
E
Emma • couple • gb
10
2026-05-21 • via Nuitee
L
Lee • solo_traveller • gb
8
2026-05-21 • via Nuitee
C
clodagh • solo_traveller • ie
10
Pros:

Great location, friendly staff , clean rooms and the breakfast was great

2026-05-21 • via Nuitee
R
Richard • extended_group • gb
8
2026-05-21 • via Nuitee
R
Rafael • couple • es
8
2026-05-20 • via Nuitee
M
Max • solo_traveller • gb
10
2026-05-20 • via Nuitee
C
Chloe • solo_traveller • gb
10
2026-05-20 • via Nuitee
N
Nigel • couple • gb
10
Great location and good value for money. Very friendly staff.
Pros:

It’s location. A short walk from New Street train station and right near the symphony hall where we were attending a concert.

Cons:

Nothing

2026-05-20 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-05-20 • via Nuitee
V
Vicky • couple • gb
9
2026-05-19 • via Nuitee
C
Chris • couple • gb
8
2026-05-19 • via Nuitee
D
Diane • solo_traveller • gb
9
2026-05-19 • via Nuitee
H
Haneefa • solo_traveller • ae
10
2026-05-19 • via Nuitee
C
caroline • solo_traveller • gb
9
Pros:

The hand basin was very very slow to drain. I reported this on leaving to reception so hopefully it has been resolved.

2026-05-19 • via Nuitee