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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.
Comfortable Rooms and Dining Options
Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.
Business-Friendly Facilities
For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.
Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Reception staff
The breakfast was awful!!
Good quality materials such as bed, pillows and good shower
None
Cheap price, city centre location
Comfortable bed - very clean room. Excellent buffet breakfast.
This hotel was perfect location close to the theatres and Grand Central train station & mall. The room was spacious and warm. Breakfast was the standard as hotel breakfasts go. Welcoming & friendly reception.
The cleaner was in our room when we finished our breakfast (10am) so we felt rushed and couldn't use our loo as it was being cleaned.
Modern, city centre location. Safe
Rooms were very small, little details were missing like enough toilet paper and towels. The shower was leaky too.
The hotel was very well situated from New Street Station, taking around 7-10 minutes to walk there. The reception area was well lit and clean, it had a lovely fragrance that both me and my sister commented on! Check in was quick and the member of staff was very polite and helpful. We got a great room on the 17th floor so enjoyed the views of Birmingham. The room was clean and well appointed for a single night's stay. We really liked the Dove hand soap in the bathroom! The mattress and pillows on the beds were really comfortable.
Sometimes there was a delay in the lift coming to the floor, one of the lifts didn't appear to move from the 16th floor the entire time we were there which caused a little wait. This is a very minor niggle and didn't affect our enjoyment of our stay at all.
The breakfast had lots of choice and the quality was good for the price
Nothing bad at all, I'd have liked a herbal (mint maybe?) teabag in the room but I probably could have asked for one. I would also have liked access to a coffee machine in the lounge area.
Good location, well presented, clean. Staff were all excellent, attentive and friendly
Nothing really only that on at least 2 nights there were items on the restaurant menu that were not available.
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