Hotel 81 Changi

Hotels
Hotel 81
6.6 (1535 reviews)
428 Changi Road , Singapore , sg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Courteous staff
Convenient access
Cons:
No breakfast offered
Cleanliness issues
Poor room comfort

Categories

Cleanliness
6.06
Cleanliness received mixed feedback with comments about dirtiness in some areas.
Service
7.53
Staff were generally courteous, but some reviews indicated rudeness in communication.
Location
8.07
Location praised for proximity to the airport and convenience to restaurants.
Room Quality
6.52
Room quality is acceptable but has areas needing improvement such as mattress comfort.
Amenities
6.55
Amenities were described as basic, with some missing features such as breakfast.
Value for Money
6.01
Value for money criticized; some guests felt overcharged for the quality received.
Food and Beverage
5.06
No food options available despite expectations; breakfast not provided as promised.
Overall Experience
7.03
Guests had a generally positive experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:39

Property Description

Tranquil Location:
Escape the city chaos and unwind at Hotel 81 Changi, nestled in a peaceful setting away from the bustling streets. Enjoy the serenity while still being conveniently close to key attractions like Kembangan MRT Station and various malls.

Comfortable Accommodations:
Each room at Hotel 81 Changi is thoughtfully equipped with a wardrobe, flat-screen TV, and en suite bathroom with shower facilities. Stay connected with complimentary WiFi and indulge in a cozy stay with the provided amenities, including an electric kettle for your convenience.

Convenient Services:
With a 24-hour front desk for your assistance and luggage storage, our dedicated staff ensures a hassle-free stay. Explore the vibrant neighborhood filled with shopping and dining options, promising a memorable experience during your visit.

Book your stay at Hotel 81 Changi now and experience a perfect blend of tranquility and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 1535 reviews
Cleanliness: 6.06
Service: 7.53
Location: 8.07
Room Quality: 6.52
Amenities: 6.55
Value for Money: 6.01
Food and Beverage: 5.06
Overall Experience: 7.03
M
Maria Laarni couple ph
5
2026-06-27 via Nuitee
A
Alan couple au
6
2026-06-27 via Nuitee
A
Adi Asenaca solo_traveller qa
10
2026-06-27 via Nuitee
J
Jessa solo_traveller ph
7
Pros:

Staff are so helpful especially Mike and Denson.

2026-06-26 via Nuitee
R
Rogos solo_traveller my
1
Nightmare
Pros:

The location. My 2nd and last time staying here

Cons:

The uncle who handled our check-in was extremely rude. It honestly felt like we were checking into a prison rather than a hotel. We greeted him with a smile, but he responded with a cold expression and an unfriendly tone throughout the entire check-in process.

People with this kind of attitude should not be working in the hospitality industry. It felt as though he looked down on us, perhaps because we are foreigners. Even at budget hotels, reception staff usually greet guests with basic courtesy or at least remain neutral. We weren’t expecting exceptional service—just simple respect.

Checking in guests is part of the job, and customers should not have to experience someone’s bad mood or personal frustrations. First impressions matter, and unfortunately, this was a very disappointing start to our stay.

2026-06-25 via Nuitee
M
Murdianto couple sg
8
Pros:

always come agains and agains, for trip with family and friends

2026-06-24 via Nuitee
J
Johnross family_with_children au
10
2026-06-23 via Nuitee
V
Vincent couple au
6
2026-06-19 via Nuitee
V
Vincent couple au
6
2026-06-19 via Nuitee
S
Sherina solo_traveller de
7
Acceptable
Pros:

Location

Cons:

Has a funny smell

2026-06-18 via Nuitee
N
Nelushi couple lk
8
2026-06-17 via Nuitee
T
Tandi solo_traveller sg
9
2026-06-17 via Nuitee
N
Neethu family_with_children nz
1
Very bad and disappointing
Pros:

I haven’t liked anything about this property particularly the front office staff absolutely rude and unprofessional

Cons:

My experience at Hotel 81 Changi was extremely disappointing, mainly due to the behavior of the front office staff—an older gentleman and a middle-aged man—who were rude, disrespectful, and lacked basic customer service skills.
When I made my reservation, I had already requested an early check-in. Upon arrival, after an overnight flight with my 2-year-old son, I politely enquired about the possibility of checking in early so that we could rest before our next long flight later that day. While I completely understand that the hotel may have been fully booked and unable to accommodate my request, the way the staff responded was unacceptable. They showed no willingness to listen, no empathy for our situation, and spoke in a manner that was discourteous and unprofessional.
I was not expecting special treatment—only a respectful explanation if an early check-in was not possible.
The staff's attitude left such a negative impression that I decided not to stay at the hotel at all. I left immediately and booked another hotel instead. Even if they had later offered me a room, I would not have felt comfortable staying there after the way we were treated. 0/10. I would never recommend this hotel to anyone.

2026-06-15 via Nuitee
M
Michael solo_traveller hk
10
2026-06-11 via Nuitee
K
Koviljka solo_traveller hr
5
2026-06-08 via Nuitee
Y
Yap solo_traveller my
7
2026-06-08 via Nuitee
T
Tyan Tyan solo_traveller sg
5
Pros:

住宿一晚还是可以的

Cons:

过滤饮水竟然在厕所里是我无法接受的,毕竟厕所里都是细菌,觉得无语了

2026-06-06 via Nuitee
S
Subramaniyan couple sg
6
2026-06-03 via Nuitee
建福 solo_traveller cn
7
基本算满意吧
Pros:

服务态度和房间设施

Cons:

空间太小了,而且空调不可调。

2026-06-03 via Nuitee
T
THU solo_traveller sg
5
2026-06-02 via Nuitee