HOTEL Guest1 Ueno Ekimae

Hotels
8.4 (3010 reviews)
Taito-ku Higashiueno 2-18-18 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent location near transport and attractions
Cons:
Small room sizes
Cleanliness issues in the room

Categories

Cleanliness
7.61
Long hair and short hair found in the room; cleanliness could be improved.
Service
9.08
Staff were friendly, accommodating, and helpful across multiple reviews.
Location
9.12
Excellent location, close to attractions and transport.
Room Quality
7.57
Rooms were generally small and impractical for some guests.
Amenities
8.6
Free breakfast included and several useful amenities available.
Value for Money
8.56
Fair pricing for the location and included services.
Food and Beverage
8.11
Breakfast praised but not spectacular; fresh options available.
Overall Experience
8.58
Guests enjoyed their stays and expressed interest in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:03

Property Description

Convenient Location near Ueno Train Station
HOTEL Guest1 Ueno Ekimae is a short 3-minute walk from JR Ueno Train Station, making it a convenient choice for travelers. Ueno Subway Station and Keisei Ueno Station are also within walking distance, providing easy access to explore the city.

Comfortable Rooms with Essential Amenities
Each room at Guest1 Ueno Ekimae HOTEL is equipped with air conditioning, a refrigerator, and an electric kettle for your convenience. The private bathrooms feature complimentary toiletries and slippers, ensuring a comfortable stay.

Convenient Facilities and Services
Guests can enjoy free WiFi access, a coin launderette, and a simple complimentary breakfast every morning. The hotel also offers a vending machine, breakfast lounge, and borrowing services for items like irons and bottle openers.

Book your stay at HOTEL Guest1 Ueno Ekimae for a convenient and comfortable experience in Tokyo.

Important information:

For security reasons, only guests staying at this hotel are allowed in the guest rooms. Please note friends and family members visiting the guests are not permitted in the guestrooms.

Please note that an additional charge will apply for late check-out.

Guests are kindly requested to provide their flight number at the time of booking.

Elevator replacement work will be carried out from 10:30 a.m. to 17:30 p.m. on 11th May 2026.

Please note that between 10:30 a.m. to 17:30 p.m. on 11th May 2026. the following facilities are unavailable: Elevator.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 3000 per day.

Location

Guest Reviews

8.4
Based on 3010 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
J
JUI-CHIEH • solo_traveller • tw
9
2026-04-04 • via Nuitee
K
Keisuke • family_with_children • jp
8
2026-04-04 • via Nuitee
S
Sueli Hitomi • family_with_children • br
9
Pros:

Boa localização. Quarto de tamanho padrão no Japão mas tudo bem limpo. Otimo café da manhã em estilo japonês e ocidental também. Recomendo!

2026-04-04 • via Nuitee
T
Thanyaporn • solo_traveller • th
10
2026-04-03 • via Nuitee
T
Takashi • family_with_children • jp
10
Pros:

特に無いです

Cons:

特に無いです

2026-04-03 • via Nuitee
A
Alya • solo_traveller • jp
9
2026-04-03 • via Nuitee
M
Michael • family_with_children • ca
8
Pros:

The buffet, staff and location.

Cons:

The room kettle was a little too small

2026-04-03 • via Nuitee
K
KUIFUNG • solo_traveller • hk
8
2026-04-03 • via Nuitee
T
Thomas • family_with_children • us
8
Pros:

Very friendly staff, free breakfast, many amenities, and adequate room. I appreciated being able to rent an umbrella for free during the rainy days.

Cons:

Room was very compact, door didn't close fully so some outdoor noise bled in.

2026-04-02 • via Nuitee
T
TAKUTO​ • family_with_children • th
8
2026-04-01 • via Nuitee
D
Denis • family_with_children • ch
8
2026-04-01 • via Nuitee
R
ryouiti • couple • jp
6
Pros:

部屋が清潔感あった。
駅にとても近いので便利が良い。特に上野近辺（博物館等）に交差点もなく直接行ける。

Cons:

部屋が狭くキャリイバッグの置き所に困る。
朝食会場のテーブルが小さいのと、隣とのスペースが狭い。
ふろ水の排水に時間がかかる。

2026-04-01 • via Nuitee
M
Monica • couple • us
10
The staff was exceptional in helping us throughout our stay!
2026-04-01 • via Nuitee
Y
YIU WA • family_with_children • hk
9
Pros:

位置十分方便，酒店清潔，有自助洗衣機。

Cons:

進食早餐的餐廳坐位較少，在早餐的繁忙時間，要排隊等候才可以進入，雖然可以把食物取後帶上房間適用，但可以給客人把食物攜帶上房間的設施不太足夠，如客人需要提食物碟和飲品杯又要拍卡入𨋢，超不方便，可以準備一些托盤就更理想了。因自助洗衣機只有2部，普通洗衣程序要2小時，客人輪候時間較長。

2026-04-01 • via Nuitee
J
JYUN-YAN • family_with_children • tw
4
Pros:

住宿地點於上野車站進，與各種大眾交通工具也都方便！

Cons:

我是一位外國遊客，必然會有部分語言上的溝通問題，我再詢問櫃檯問題時，某一位年輕男店員直接翻白眼且不耐煩，讓我當下感到非常不愉快，非常沒有同理心與耐心。

2026-04-01 • via Nuitee
S
ShenXuan • solo_traveller • cn
9
2026-03-31 • via Nuitee
S
Ssu-yu • solo_traveller • tw
8
Pros:

地點方便，早餐好吃

Cons:

房間比較小 行李箱無法開兩邊

2026-03-31 • via Nuitee
K
KAREN • solo_traveller • hk
8
2026-03-31 • via Nuitee
D
Dana • couple • ro
10
Best stay in Ueno
Pros:

Amplasarea este excelenta, camere curate, mic dejun bun, corner cu bauturi binevenite

Cons:

Nimic

2026-03-31 • via Nuitee
N
Nale • solo_traveller • de
6
Pros:

Leckeres Frühstück, praktisch und ruhig gelegen

Cons:

Heizung fiel häufig aus, dadurch war es nachts sehr kalt. Die Zimmer sind wirklich sehr klein. Es gibt keinen Schrank und keinen Platz für den Koffer. Es war etwas staubig im Zimmer.

2026-03-30 • via Nuitee