HOTEL Guest1 Ueno Ekimae

Hotels
8.4 (2950 reviews)
Taito-ku Higashiueno 2-18-18 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent location near transport and attractions
Cons:
Small room sizes
Cleanliness issues in the room

Categories

Cleanliness
7.61
Long hair and short hair found in the room; cleanliness could be improved.
Service
9.08
Staff were friendly, accommodating, and helpful across multiple reviews.
Location
9.12
Excellent location, close to attractions and transport.
Room Quality
7.57
Rooms were generally small and impractical for some guests.
Amenities
8.6
Free breakfast included and several useful amenities available.
Value for Money
8.56
Fair pricing for the location and included services.
Food and Beverage
8.11
Breakfast praised but not spectacular; fresh options available.
Overall Experience
8.58
Guests enjoyed their stays and expressed interest in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:03

Property Description

Convenient Location near Ueno Train Station
HOTEL Guest1 Ueno Ekimae is a short 3-minute walk from JR Ueno Train Station, making it a convenient choice for travelers. Ueno Subway Station and Keisei Ueno Station are also within walking distance, providing easy access to explore the city.

Comfortable Rooms with Essential Amenities
Each room at Guest1 Ueno Ekimae HOTEL is equipped with air conditioning, a refrigerator, and an electric kettle for your convenience. The private bathrooms feature complimentary toiletries and slippers, ensuring a comfortable stay.

Convenient Facilities and Services
Guests can enjoy free WiFi access, a coin launderette, and a simple complimentary breakfast every morning. The hotel also offers a vending machine, breakfast lounge, and borrowing services for items like irons and bottle openers.

Book your stay at HOTEL Guest1 Ueno Ekimae for a convenient and comfortable experience in Tokyo.

Important information:

For security reasons, only guests staying at this hotel are allowed in the guest rooms. Please note friends and family members visiting the guests are not permitted in the guestrooms.

Please note that an additional charge will apply for late check-out.

Guests are kindly requested to provide their flight number at the time of booking.

Elevator replacement work will be carried out from 10:30 a.m. to 17:30 p.m. on 11th May 2026.

Please note that between 10:30 a.m. to 17:30 p.m. on 11th May 2026. the following facilities are unavailable: Elevator.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 3000 per day.

Location

Guest Reviews

8.4
Based on 2950 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
なおひろ family_with_children jp
9
2026-02-14 via Nuitee
G
GIHUN solo_traveller kr
9
2026-02-14 via Nuitee
川瑜 extended_group tw
10
非常溫馨的小空間 離逛街跟拉麵店很近!
Pros:

離車站跟逛街的地方很近!

Cons:

2026-02-14 via Nuitee
O
osamu couple jp
7
2026-02-14 via Nuitee
H
Hayashizaki solo_traveller jp
10
満足!また利用します。
Pros:

色々揃っていって助かります。
お値段の割には宿泊者にとって色々取り揃っているのは安心で優しいと思いました!

Cons:

朝食のバイキングが選びにくい感じがありました。

2026-02-14 via Nuitee
K
Kyoichi solo_traveller jp
7
Pros:

ベッドが広くてよかった
朝食バイキングが有難かった

Cons:

部屋がもう少し広かったらよかった

2026-02-14 via Nuitee
Y
YA PEI solo_traveller tw
9
2026-02-13 via Nuitee
J
Jing Ning solo_traveller sg
9
Good
Pros:

Near ueno station, has most of the things needed for a hotel stay

Cons:

Slightly confusing when finding way from ueno station, need to cross sky bridges when carrying large baggage

2026-02-13 via Nuitee
O
Oonwha family_with_children kr
9
Pros:

위치 조식 편안함 청결

2026-02-13 via Nuitee
K
KOJI solo_traveller jp
8
リピート確定
Pros:

スタッフの温かい対応は良かったです。

2026-02-11 via Nuitee
S
Shinya family_with_children jp
9
Pros:

喫煙部屋があった事

Cons:

エアコンの位地が微妙でした

2026-02-10 via Nuitee
Y
Yu Ting solo_traveller tw
7
2026-02-10 via Nuitee
S
Sanmarino19 family_with_children gr
9
Pros:

Πολύ ευγενικό προσωπικό... πολύ χορταστικό και νόστιμο πρωινό καλή τοποθεσία κοντά στο τρένο καθαρό δωμάτιο

2026-02-10 via Nuitee
S
Steven family_with_children au
7
2026-02-10 via Nuitee
C
CHIAO-CHUN solo_traveller tw
9
Pros:

住宿地點離上野站非常近,不論走天橋或是從中央口出來很快就到了,附近也有711等便利商店,機能良好,房間雖然不大,但是有附浴缸就加分許多,24吋行李箱在門口前的空間可以完全打開。重點是有附免費早餐,用餐空間雖然不大,但是食物選擇算多,有日式早餐如白飯味噌湯玉子燒等等,也有西式早餐麵包沙拉等多種選擇,讓旅客可以開心享用早餐之後再退房。

Cons:

飯店的設計中間有天井,四周也有開窗,不是完全密閉空間,雖然就消防設計上比較安全,不過下雪或下雨的話會飄進來,造成地板濕滑,也會比較冷,剛好這是入住最邊間,下雪飄進來,房門前面濕濕一片。

2026-02-09 via Nuitee
J
Jenny McLean solo_traveller au
8
Good, comfortable stay near JR & Metro station
Pros:

The location is great - only a short walk to the JR and Metro and lots of restuarants nearby.

2026-02-09 via Nuitee
C
CHUNHUNG solo_traveller tw
10
2026-02-09 via Nuitee
J
JUNG TSUNG extended_group tw
10
Pros:

交通便利及免費飲料

2026-02-09 via Nuitee
W
Wai Kwok solo_traveller hk
10
2026-02-08 via Nuitee
J
Justine couple fr
6
Correct pour quelques nuits seulement
Pros:

Proximité métro, plusieurs machines à laver

Cons:

Salle petit déjeuner trop petite, nous sommes collés aux voisins, choix assez simple, parties communes très froide

2026-02-08 via Nuitee