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Facilities
Property facilities
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Free WiFi
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Terrace
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Luggage storage
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Concierge service
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Elevator
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Breakfast available (surcharge)
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Television in common areas
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Library
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Multilingual staff
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Front desk (limited hours)
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Smoke-free property
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Wheelchair accessible parking
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Self parking (surcharge)
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Train station pickup (surcharge)
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Train station drop-off (surcharge)
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Wheelchair-accessible van parking
Review Highlights
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Property Description
Amenities and Services
Take advantage of the complimentary wireless internet and concierge services. Don't miss the buffet breakfasts and make yourself at home in a guestroom with kitchenettes.
Additional Features
Enjoy the hotel's terrace and hair salon. Unwind in the television room or grab a snack from the vending machine during your stay.
Convenient Location
Situated in the heart of Troyes, visit nearby attractions such as Troyes Cathedral and Museum of Modern Art. Experience the city's landmarks within walking distance from the aparthotel.
To book your stay at Zenao Appart'hôtels Troyes and enjoy these amenities, secure your reservation now.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Property Policies
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Covid
Guests must provide a negative COVID-19 test result
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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Smoking
No smoking
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Pets
Pets welcome
Property policies
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Covid
Guests must provide a negative COVID-19 test result
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
Smoking
No smoking
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Pets
Pets welcome
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Covid
Guests must provide proof of COVID-19 vaccination
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Food & Beverage
No alcohol served onsite
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Health & Safety
Guests must provide health documentation
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Health & Safety
Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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General
Property is cleaned with disinfectant
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Children and extra bed policy
Children welcome
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Health & Safety
Property uses a professional cleaning service
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General
Social distancing measures are in place
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General
Professional property host/manager
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Pets
Maximum number of pets per room 1
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Pets
Service animals are allowed
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Minumum Guest Age
Minimum guest age: 18
Location
Guest Reviews
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Séjour correct Personnel sympathique
Résidence mixte près du centre ville, parking souterrain et accueil sympathique.
Personnel discret et agréable.
On attend avec impatience la fin des travaux.
Décevant
Appart’hotel bien situé, beaucoup d’espace et très agréable.
Bon accueil.
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
We like staying here and would stay there again.
On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱
Parking payant
L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
…
Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Établissement correct mais cependant parking payant alors que stipulé disponible.
Literie un peu molle .
Bien sauf la literie trop molle
spacious
Dommage qu'il soit pas précisé que le parking est souterrain donc limité en hauteur... De plus centre ville mais loin de tous commerce. Il faut aussi préciser que c'est dans une maison pour séniors, un peu spécial le concept.
Propreté accueil impeccables comme toujours mais literie très variable selon les chambres et cette fois ci très inconfortable. Difficulté aussi à régler le chauffage ( radiateur seulement dans la salle de bains donc ouvrir ou fermer la porte la nuit pour avoir une température correcte …)
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Good: location with secure parking.
Poor: standard and breakfast in an elderly home…
Très bonne idée des appartements hôtel dans une résidence pour personne âgés. Nous reviendrons pour une halte sur notre trajet. Petit déjeuner très bon. Il y a tout ce qu il faut.
Locatie prima, vlak bij centrum. Smalle bedden. Lawaai van de langsstromende rivier. Behulpzaam personeel.
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