Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful rooms
Cons:
Service inconsistencies
Noise disturbances from events

Categories

Cleanliness
8.99
There were issues with missing details and services this year, affecting the overall perception.
Service
9.96
While there were some shortcomings, many positive mentions of staff friendliness and helpfulness were noted.
Location
9.5
Good location, but concerns about safety at night and noise from nearby events were raised.
Room Quality
9.98
Rooms were described as beautiful and well-equipped by several guests.
Amenities
9.48
Amenities were adequate but some standard conveniences were lacking this year.
Value for Money
8.94
Given the high cost and some service shortcomings, the perceived value is below expectations.
Food and Beverage
10
Breakfast and dining were consistently praised, with one guest describing the chef as top notch.
Overall Experience
9.97
Mixed experiences due to service inconsistencies, but overall positive feelings were expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:47

Property Description

Central Location in Oaxaca City:
Located in the heart of Oaxaca City, El Callejón Hotel Boutique offers a convenient stay for guests wanting to explore the vibrant city.

Comfortable Rooms with Modern Amenities:
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Some rooms even feature kitchens for added convenience.

Delightful Dining and Services:
Indulge in delicious dining options with our à la carte or American breakfast. Enjoy the convenience of airport transfers, car rental service, and attentive staff fluent in English and Spanish.

Ready to experience the charm of Oaxaca City? Book your stay at El Callejón Hotel Boutique now and make unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.6
Based on 145 reviews
Cleanliness: 8.99
Service: 9.96
Location: 9.5
Room Quality: 9.98
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 10
Overall Experience: 9.97
B
Benigno family
6
Pros:

We stayed at El Callejon Hotel last year and it was phenomenal. We invited family and friends this year and wanted to share this experience with them.
Unfortunately, it fell short this year. It started with our arrival. We were received with nothing special whereas last year they had copitas de mezcal and mezcal granita or nieve for us. This year not even a map nor orientation of the attractions near by. I expressed my concern and was reassured they would make it right and that this was due to the fact that the chef had an emergency. I understood and know emergencies happen. But, we were there 5 nights and nothing was made right-not even a map. It was all in the details that were missing this year. Another example, they did not provide us with daily bottled water in the room this year. We had to ask the desk personnel daily. They did not help us to the door this year and ensure we had a taxi despite not being busy and just sitting at the desk.
We enjoyed our stay in Oaxaca with our family and friends but it wasn’t because of El Callejon Hotel. It was just average.

2025-08-29 via Nuitee
V
Verified traveler
10
Great stay
Pros:

Great stay, everyone very nice and helpful. Location is good, close enough to walk everywhere you’d want in town and far enough away to be quiet.

2025-08-22 via Nuitee
S
Susan couple gb
10
Cannot recommend this place highly enough!
Pros:

We moved to El Callejon as our original hotel was not good. From the moment we arrived here we knew we had made a wonderful decision. This is a truly beautiful hotel set in a beautiful oasis of a garden and incredibly calm and relaxing as a result. The staff could not be more hospitable or helpful and I would recommend that anyone staying in Oaxaca stays here, it is a real gem. Thank you to everyone at the hotel for making it such a great stay in Oaxaca

Cons:

Everything was great, couldn't fault it at all!

2025-08-11 via Nuitee
J
Johnathon partner
10
Pros:

Great Staff,Service and great complimentary breakfast

2025-08-04 via Nuitee
J
JOSE RAMON couple es
8
Un lugar maravilloso, un poco caro, y con cosas que mejorar.
Pros:

Excelente edificación, con una arquitectura preciosa y con un patio interior poblado de vegetación muy agradable. Personal muy amable y dispuestos a ayudar con todo. Disfrutamos de una suite muy bonita y equipada. El desayuno estuvo muy bien.

Cons:

Está, desde mi punto de vista, en el límite de la zona del centro en la que nos sentíamos seguros por las noches, ya que está muy solitario el barrio a esas horas.
Aunque me consta que el hotel está trabajando para afrontarlo, tiene un problema grave con un local de eventos muy cercano que hace celebraciones estruendosas que duran hasta altas horas de la noche, y que penetran sonoramente en las habitaciones. Si te "toca" un evento, la estancia se amarga un poco. Eso no está en relación con el alto coste de este alojamiento, así que deberían hacer un descuento de mínimo el 50% de la estancia a todos los clientes que sufran esta circunstancia, y no lo están haciendo.

2025-07-29 via Nuitee
M
Mike partner
10
Pros:

Just an amazing place ! We travel often and loved our experience as the room was beautiful and the staff was beyond courteous

The breakfast was delicious and the chef is top notch

A true five star experience

2025-07-25 via Nuitee
X
Xochitl
10
Pros:

Wonderful service! Staff was excellent and very accommodating!

2025-07-25 via Nuitee
E
Efrain family
10
Pros:

Excelente!

2025-07-14 via Nuitee
V
Valerie partner
10
Pros:

This place was a little slice of paradise! The hotel, room, and staff were above expectations. I cannot recommend it enough to everyone. This will be the hotel I continue to stay at in all my future stays in Oaxaca.

2025-03-31 via Nuitee
M
Mark
10
Lovely
Pros:

Beautiful place off the beaten trail a bit (but not completely out of the tourist zone) in a quiet neighborhood. The property is lux and lovely. The breakfasts were tasty and the staff was wonderful.

2025-03-26 via Nuitee
A
Anuj family
10
Pros:

Highly recommended

2025-03-22 via Nuitee
D
Dreamer577913 Solo travel au
2
Not worth it
Pros:

Poorly located - not near the centre. Hard to find - at the end of a lane which is blocked off. Right next to a night club which played extremely loud music from 6pm to the early hours of the morning and the staff were unhelpful. Could hear other guests. Food choice limited. Not value for 770 AU Dollars!

2025-03-20 via Tripadvisor
L
Lila
8
Charm and small boutique hotel
Pros:

Charming boutique hotel with excellent breakfast. Wonderful staff. Bed and sheets could be upgraded.

2025-03-10 via Nuitee
Z
Zimmermann young couple us
9
Superb
Pros:

Delightful courtyard for breakfast and a bar (best margarita in Oaxaca!); room was lovely; location terrific--walkable to the centro but quiet

Cons:

I did think the room was pricey, but I imagine that's based on demand; also we didn't need such a huge living room, but I believe that was all that was available for our dates

2025-03-10 via Nuitee
S
Scenic47205592639 Couples us
4
Loud venue with late night events next door, couldn't sleep
Pros:

Wanted to love this hotel, but the location next to event venue with extremely loud music killed all joy of vacation. We couldn't sleep, talked to front desk they basically can't do anything. Didn't offer us to change room or any compensation for ruined sleep. Would not recommend if you are looking for a quiet chill place. If you party till 2am and only go to hotel room to sleep it might work for you.

2025-03-05 via Tripadvisor
J
Jason partner
8
Pros:

This property was beautiful. We enjoyed the service provided by the food and bar staff. Breakfast was a treat, and evening service was very attentive.

The room was clean and everything worked well.

One very unfortunate part of the visit was the fraudulent use of a credit card that was only provided to this hotel. Upon check-in, I noted that the property scanned the credit card (both sides). 24 hours later, a fraudulent charge was attempted, and my bank blocked this attempt. Despite all the positives about this hotel, due to this event, it's not likely I could recommend it to others.

2025-03-05 via Nuitee
I
ivan partner
10
Pros:

Loved the property and staff. We had good drinks at the bar. There is an event place nearby that plays music until late. It didn't bother us, but our friends said it was loud.

2025-02-26 via Nuitee
M
meryl partner
10
Pros:

El Callejon is in a great, quiet location. Rooms are beyond spacious and have every amenity needed. Staff go above and beyond! Thank you Tanya, Adrian, Jose, Javier and all staff for a wonderful week!

2025-02-08 via Nuitee
K
karen partner
10
Pros:

The personal attention they paid to each guest is top notch. The staff took care of our every need. Breakfast, dinner and cocktails were very good. The Jaguar house felt like home. Comfortable and spacious.

2025-01-30 via Nuitee
R
Rita partner
10
Pros:

Excellent choice!

2025-01-26 via Nuitee