hotelo Heidelberg

Hotels
8 (2873 reviews)
Czernyring 42-44 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
Small breakfast room
Noise from construction

Categories

Cleanliness
7.46
Some complaints regarding the cleanliness of the rooms, with mentions of hair and nail clippings.
Service
8.43
Staff were generally friendly and helpful.
Location
8.47
Good central location but affected by nearby construction noise.
Room Quality
7.42
Rooms were described as small; some found them basic but adequate.
Amenities
7.95
Basic amenities available, with some complaints about the parking situation.
Value for Money
8.41
Good price-quality ratio overall, though some found certain aspects lacking.
Food and Beverage
7.96
Breakfast was generally rated as satisfactory.
Overall Experience
7.93
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:12

Property Description

Convenient Location
Located just 800 meters from the main train station, this hotel in Heidelberg is the perfect choice for travelers looking to explore the city center and its attractions. With Heidelberg Castle a short distance away, guests can easily immerse themselves in the city's rich history and culture.

Modern Amenities
The rooms at hotelo Heidelberg are designed to provide comfort and convenience, featuring flat-screen TVs with cable channels and private bathrooms. Guests can also enjoy complimentary Wi-Fi access during their stay, ensuring they stay connected throughout.

Dining Options
Start your day right with a delicious continental breakfast buffet available at the hotelo Heidelberg. Additionally, guests can conveniently purchase snacks and drinks at the hotel's reception, perfect for a quick bite or a refreshing beverage.

Ready to experience a comfortable stay in Heidelberg? Book your room at hotelo Heidelberg now for a memorable visit.

Important information:

Late check-in may be available by prior arrangement and at an extra cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2873 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
L
Leonie • couple • de
7
2025-12-10 • via Nuitee
P
Pia • solo_traveller • de
7
2025-12-07 • via Nuitee
E
Erbel • family_with_children • de
9
Pros:

Zimmer und Personal Tipp, topp

2025-12-07 • via Nuitee
G
gaby • family_with_children • de
7
2025-12-06 • via Nuitee
M
Marisa • family_with_children • ch
7
Pros:

Foi a segunda vez que fiquei no hotel, funcionários da recepção excelentes.

Cons:

Em relação à primeira vez que estive no hotel, achei a limpeza do quarto um pouco aquém... O boxe do chuveiro parecia que não tinha sido limpo.

2025-12-06 • via Nuitee
G
Gisela • extended_group • de
7
Für Kurz entschlossen zu buchen, ist das eine sehr gute Option. Man findet saubere Zimmer vor und wird auch sehr freundl
Pros:

Das Hotel hat eine gute Anbindung zur Innenstadt
Es ist zwar spartanisch eingerichtet, aber sehr sauber und das Personal war sehr freundlich.

Cons:

Der Aufzug ist schon seit mehreren Wochen defekt. Leider kann der Betreiber nichts dafür. Und wir mussten dann in den dritten Stock hoch laufen. Als Lungenpatient nicht so ganz gut.

2025-12-05 • via Nuitee
K
Karin • solo_traveller • de
8
Pros:

Nettes Hotel .Wir könnten nach Anfrage auch schon früher einchecken. Könnten die Altstadt gut per Fuß erreichen.

2025-12-02 • via Nuitee
M
Marion • couple • de
9
4 schöne Tage verbracht
Pros:

Zentrale Lage

2025-12-02 • via Nuitee
B
Brigitt • extended_group • ch
9
Perfekt……bis auf das Wetter
Pros:

Freundlich, sauber

2025-12-02 • via Nuitee
K
Katharina • family_with_children • de
9
2025-11-28 • via Nuitee
V
Verena • solo_traveller • de
9
2025-11-26 • via Nuitee
M
Michael • extended_group • de
8
2025-11-25 • via Nuitee
M
Marcel • solo_traveller • de
8
2025-11-24 • via Nuitee
A
ABISHOV • solo_traveller • de
5
2025-11-24 • via Nuitee
D
Der Sonneentgegen • solo_traveller • de
7
Pros:

Sehr gute Lage
Sehr freundliches Personal
Sauber und gemütlich
Gutes Frühstück
Preis Leistung Top

2025-11-23 • via Nuitee
J
Jahodi • solo_traveller • de
8
Pros:

Die Lage war sehr gut

Cons:

Da kann das Hotel nichts dafür, die Baustellen in Heidelberg nerven

2025-11-23 • via Nuitee
K
Kerstin • solo_traveller • de
9
2025-11-23 • via Nuitee
A
Andreas • solo_traveller • de
6
2025-11-22 • via Nuitee
F
Franziska • family_with_children • de
9
Pros:

Das Zimmer war für 2 Tage völlig ausreichend. Für einen längeren Aufenthalt wäre es mir abwr zu klei gewesen, so mit Koffern etc.

Cons:

Der Frühstücksraum war klein und kalt, da es im Keller ist, schaalt es auch sehr wenn sich die Leute unterhalten. Wenig Platz und dadurch sehr laut.

2025-11-18 • via Nuitee
C
Christian • family_with_children • de
9
2025-11-15 • via Nuitee