Hanoi La Storia Hotel

Hotels
9.8 (968 reviews)
45 Hang Dong street, Hoan Kiem district , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Construction noise
Cleanliness issues

Categories

Cleanliness
9.3
Noted issues with bathroom cleanliness from several reviews.
Service
10
Overall friendly and professional service highlighted throughout multiple reviews.
Location
10
Convenient location with access to nightlife and attractions noted positively.
Room Quality
9.3
Mention of cramped rooms and no windows but some positive sentiment on room decor.
Amenities
10
Breakfast options and other amenities positively highlighted, despite some construction noise.
Value for Money
9.8
Standard quality for this hotel tier, but noted noise could affect perceived value.
Food and Beverage
10
Positive comments on breakfast quality and offerings.
Overall Experience
10
Overall positive experience highlighted despite construction noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Prime Location in Hoan Kiem District
Situated in the heart of Hanoi, Hanoi La Storia Hotel offers a convenient stay near major attractions like Old City Gate and Hoan Kiem Lake.

Comfortable Accommodation
Relax in well-equipped rooms featuring flat-screen TVs and cozy seating areas. Enjoy the convenience of in-room amenities such as a kettle for your comfort.

Exceptional Services
Benefit from 24-hour front desk services including currency exchange, tour bookings, and concierge assistance. Make your stay stress-free with available airport transfers and shuttle services.

Experience the best of Hanoi at Hanoi La Storia Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 968 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 10
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
B
Béatrice • extended_group • fr
8
2026-03-11 • via Nuitee
A
Arnaud • extended_group • fr
7
2026-03-09 • via Nuitee
M
Mica • extended_group • us
8
2026-03-03 • via Nuitee
V
vincent • couple • fr
9
2026-02-28 • via Nuitee
F
Fabian • couple • de
8
Gut gelegenes Stadthotel
Pros:

Gut gelegenes Hotel, nette Rezeption und sehr hilfsbereit.

Cons:

Sehr hohe Luftfeuchtigkeit im Raum, keine Schallisolierung

2026-02-26 • via Nuitee
C
Catherine • family_with_children • fr
6
Un bon rapport qualité prix
Pros:

Hôtel bien placé dans le vieux quartier d'Hanoï.

Cons:

La salle de bain était très petite et pas très propre.
La chambre bien qu'ayant une fenêtre manquait de clarté.

2026-02-25 • via Nuitee
E
Ekaterina • extended_group • ru
8
2026-02-23 • via Nuitee
C
christine • couple • fr
9
Tres bon hotel dans quartier animé
Pros:

Très bon confort chambres très agréables
Petit déjeuner très bon

Cons:

Localisation: quartier très animé mais chambres très bien insonorisées

2026-02-12 • via Nuitee
B
Beatriz • extended_group • it
5
O hotel estava bem localizado, mas muito fraco.
Pros:

Da localização.

Cons:

Limpeza, pequeno almoço e quarto.

2026-02-09 • via Nuitee
C
Christopher • family_with_children • nz
8
Was an awesome stay, with friendly staff
Pros:

Great service with a smile & staff always friendly

2026-01-26 • via Nuitee
C
Cesar • extended_group • cl
9
Pros:

Tenía de todo, caja fuerte, minibar, baño bien equipado. Muy cercano a puntos clave para visitar

Cons:

La habitación pequeña, espacios estrechos

2026-01-19 • via Nuitee
D
Deborah • couple • nz
5
Pros:

The staff are friendly and helpful

2026-01-19 • via Nuitee
E
Enrico • solo_traveller • it
8
Cons:

Stanza troppo piccola

2026-01-19 • via Nuitee
M
MASSIMO • couple • it
10
2026-01-19 • via Nuitee
S
SISKA • family_with_children • id
9
Classical vibe hotel with good facilities in the roomand also delicious breakfast
Pros:

Nice clean hotel with good location and helpfull staffs. Defintely want to come back to stay

Cons:

None

2026-01-19 • via Nuitee
O
olivia • couple • fr
10
2026-01-13 • via Nuitee
M
Maria • couple • de
1
Undisclosed Construction Scam
Cons:

We only discovered after completing the booking, through numerous guest reviews, that there is a large construction site directly adjacent to the property. This critical information was not disclosed at any point prior to booking.

Upon learning this, we immediately contacted the hotel to request a cancellation. The response was unacceptable: no flexibility, no accountability, and no willingness to take responsibility. Instead, the hotel appears content to let guests pay based on a misleading and incomplete listing.

Such conduct is deeply unprofessional and borders on intentional misrepresentation. Failing to disclose disturbances of this magnitude is neither transparent nor fair.

We strongly warn against booking this hotel. In our experience, this is a clear scam.

2026-01-12 • via Nuitee
H
Heinz • couple • at
8
Pros:

Sehr zentral in der Altstadt

Cons:

Kein Restaurant!

2026-01-11 • via Nuitee
L
Lucas • couple • se
5
2026-01-09 • via Nuitee
P
Patricia • couple • de
8
2026-01-06 • via Nuitee