Hotel Doña Urraca

Hotels
8 (1199 reviews)
Plaza la Puebla, 8 , Zamora , es

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Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Noise issues
Shower temperature problems
Odd smells in some areas

Categories

Cleanliness
7.39
There were mentions of dirt and issues with the floor in some reviews, indicating cleanliness could be improved.
Service
8.36
Many reviews highlight the friendliness and helpfulness of the staff.
Location
8.9
Multiple reviews praised the hotel's excellent location and ease of access to the city center.
Room Quality
7.85
Rooms were generally referred to as clean and comfortable, though some had issues with noise and maintenance.
Amenities
7.88
Basic amenities were acknowledged, but some specific functionalities had issues (e.g. shower temperature).
Value for Money
7.84
Overall value perceived as good, despite minor complaints, indicating it aligns with the price.
Food and Beverage
7.89
Positive mentions about breakfast options and coffee available; no major drawbacks noted.
Overall Experience
7.86
Overall sentiment from reviews was positive, highlighting several strengths despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:02

Property Description

Central Location
Hotel Doña Urraca is conveniently situated in central Zamora, just a short stroll from Plaza Mayor, making it the perfect base to explore the city's attractions.

Dining and Refreshment Options
Indulge in a variety of dining choices at the hotel's bar offering snacks and drinks all day, or explore the nearby restaurants and bars in Zamora's Old Town for a taste of local cuisine.

Nearby Attractions
Immerse yourself in Zamora's rich history with a leisurely 12-minute walk to the impressive cathedral and castle. Don't forget to venture out to the beautiful city of Salamanca, just an hour's drive away.

Ready to experience comfort and convenience at Hotel Doña Urraca? Book now for an unforgettable stay!

Important information:

Front desk service goes from 8:00 am to 2:00 am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1199 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
J
Justo Vicente • couple • es
9
2026-03-26 • via Nuitee
J
jose • solo_traveller • es
9
Pros:

La proximidad al centro

Cons:

Las obras en el entorno y sin acceso fácil.

2026-03-26 • via Nuitee
M
MARIA DEL MAR • couple • es
7
2026-03-22 • via Nuitee
D
Daniel • couple • es
8
2026-03-22 • via Nuitee
J
Jose Maria • couple • es
8
2026-03-21 • via Nuitee
M
Manuel • couple • es
9
2026-03-21 • via Nuitee
J
José • couple • es
4
Pros:

Gute lage.

Cons:

Die hatten keine echte Garage also am Ende haben wir auf der Straße geparkt. Das Zimmer stank nach Zigaretten Rauch und alles im Zimmer war sehr alt und kaputt.

2026-03-20 • via Nuitee
M
Mertxe • couple • es
9
2026-03-20 • via Nuitee
M
mary • couple • es
10
2026-03-15 • via Nuitee
M
María Francisca • couple • es
8
Pros:

La Ubicación perfecta, el.personal muy amable sobre todo el chico de la Recepción y la habitación muy limpia

2026-03-15 • via Nuitee
L
Lourdes • solo_traveller • es
7
Un lugar acogedor
Pros:

Un alojamiento muy sencillo y básico con una ubicación estupenda y el personal súper amable. Limpio y todo nuevo

Cons:

Limpieza y silencio

2026-03-14 • via Nuitee
K
Koldo • solo_traveller • es
8
2026-03-12 • via Nuitee
D
Dios • couple • es
7
2026-03-12 • via Nuitee
A
alejandro • solo_traveller • es
7
Cons:

Desayuno algo escaso

2026-03-12 • via Nuitee
B
Balandin • extended_group • es
7
2026-03-12 • via Nuitee
J
Jaime • couple • es
9
2026-03-08 • via Nuitee
C
Carlos María • couple • es
9
2026-03-08 • via Nuitee
B
Blanca • couple • es
10
2026-03-07 • via Nuitee
E
Evan • couple • gb
9
Value for money, clean and crisp, super location and smiles from staff
Pros:

Renovated hotel with marble throughout, car bays at front door for bag drop-off, very helpful staff at front desk and in cafe. Great location close to gate to walk into the old town and generally a well run ship.

Cons:

A bit niche-- no HDMI port on TV, only casting function which can be flakey

2026-03-03 • via Nuitee
F
Francisco • couple • es
8
Pros:

La ubicación, la ducha y la cafeteria

Cons:

La cama
Algo justa de tamaño9

2026-03-02 • via Nuitee