Hotel Doña Urraca

Hotels
8 (1264 reviews)
Plaza la Puebla, 8 , Zamora , es

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Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Noise issues
Shower temperature problems
Odd smells in some areas

Categories

Cleanliness
7.39
There were mentions of dirt and issues with the floor in some reviews, indicating cleanliness could be improved.
Service
8.36
Many reviews highlight the friendliness and helpfulness of the staff.
Location
8.9
Multiple reviews praised the hotel's excellent location and ease of access to the city center.
Room Quality
7.85
Rooms were generally referred to as clean and comfortable, though some had issues with noise and maintenance.
Amenities
7.88
Basic amenities were acknowledged, but some specific functionalities had issues (e.g. shower temperature).
Value for Money
7.84
Overall value perceived as good, despite minor complaints, indicating it aligns with the price.
Food and Beverage
7.89
Positive mentions about breakfast options and coffee available; no major drawbacks noted.
Overall Experience
7.86
Overall sentiment from reviews was positive, highlighting several strengths despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:02

Property Description

Central Location
Hotel Doña Urraca is conveniently situated in central Zamora, just a short stroll from Plaza Mayor, making it the perfect base to explore the city's attractions.

Dining and Refreshment Options
Indulge in a variety of dining choices at the hotel's bar offering snacks and drinks all day, or explore the nearby restaurants and bars in Zamora's Old Town for a taste of local cuisine.

Nearby Attractions
Immerse yourself in Zamora's rich history with a leisurely 12-minute walk to the impressive cathedral and castle. Don't forget to venture out to the beautiful city of Salamanca, just an hour's drive away.

Ready to experience comfort and convenience at Hotel Doña Urraca? Book now for an unforgettable stay!

Important information:

Front desk service goes from 8:00 am to 2:00 am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1264 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
C
Carlos • solo_traveller • es
8
2026-05-16 • via Nuitee
M
Mercedes • extended_group • es
7
Pros:

La ubicación

Cons:

Habitación muy pequeña

2026-05-11 • via Nuitee
F
Francisco • solo_traveller • es
8
Una buena opción cerca del centro histórico
Pros:

El hotel está situado en una zona tranquila a cinco minutos andando de la.plaza mayor. Se puede aparcar en los alrededores sin pagar. La habitación era tranquila y la cama muy cómoda. El baño, grande y luminoso.

Cons:

Por decir algo, sería bueno que hubiera toalleros para mayor comodidad.

2026-05-11 • via Nuitee
C
Coro • couple • es
9
Agradable y tranquila.
Pros:

La ubicación es muy buena, muy cerca del centro pero en una plazoleta muy tranquila.
Pudimos aparcar fácil en los alrededores.
La cama muy cómoda

Cons:

El suelo de la habitación era nuevo pero crujia mucho.

2026-05-11 • via Nuitee
O
Orlando Moura • solo_traveller • pt
7
2026-05-10 • via Nuitee
J
Jose Mario • solo_traveller • es
8
Pros:

La ubicación.

2026-05-10 • via Nuitee
I
Inés • family_with_children • es
9
Buen sitio
Pros:

Las habitaciones muy correctas y la ducha fabulosa. Los churros y las tostadas del desayuno fantásticas. El personal muy correcto y amable.

Cons:

Íbamos con una persona en silla de ruedas y para llegar al centro andando tuvimos que subir una cuesta.

2026-05-08 • via Nuitee
J
JESUS ANGEL • solo_traveller • es
10
2026-05-07 • via Nuitee
S
Susana • couple • es
8
Pros:

La ubicación muy buena, cercano al centro.
La habitación bastante bien y la cama estupenda

Cons:

No puedo decir nada, estaba todo correcto

2026-05-07 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

La atención del personal al llegar y la posibilidad de aparcar por la zona.

Cons:

Todo bien.

2026-05-06 • via Nuitee
M
Maddie • solo_traveller • ie
9
2026-05-06 • via Nuitee
G
Gregorio • couple • es
9
2026-05-04 • via Nuitee
M
Mar • solo_traveller • es
8
2026-05-04 • via Nuitee
J
Javier • solo_traveller • es
10
Pros:

Amplio, limpio y buen personal

2026-05-02 • via Nuitee
P
Paula • couple • es
8
Reunión amiguitas y novios
Pros:

Cerca del centro y la habitación bastante amplia.

Cons:

Un poco alejado de la estación de bus y tren

2026-05-01 • via Nuitee
A
AdryAct • solo_traveller • es
10
Pros:

Posibilidad de parking y tienen restaurante. Cómodo, limpio y personal amable.

2026-04-30 • via Nuitee
B
BEATRIZ • couple • es
8
Pros:

El hotel está muy bien ubicado, y aunque la habitación que nos toco no era muy amplia era suficiente y además sin nada de ruido

Cons:

Todo correcto

2026-04-29 • via Nuitee
I
Isabel • solo_traveller • es
8
2026-04-28 • via Nuitee
I
Irene • solo_traveller • es
9
Pros:

La amabilidad del personal

Cons:

.

2026-04-28 • via Nuitee
G
Gregorio • couple • es
9
2026-04-27 • via Nuitee