Poetic Hue Hotel & Spa

Hotels
7.5 (508 reviews)
24/26 Vo Thi Sau , Hue , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Room conditions
Lack of amenities

Categories

Cleanliness
4.71
Multiple negative remarks about room cleanliness, including issues with mold and pests.
Service
9.18
Guests noted friendly staff and prompt service.
Location
9.22
Good location mentioned across multiple reviews.
Room Quality
5.67
Negative comments about room conditions such as old furniture and damaged amenities.
Amenities
6.7
Amenities mentioned are lacking (e.g., closed pool), although some guests found them acceptable.
Value for Money
7.66
Value is adequate but considered high for the quality received by some reviewers.
Food and Beverage
8.71
Breakfast was positively commented on, though limited.
Overall Experience
8.18
General sentiment averaged out, acknowledging some positive aspects despite numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:42

Property Description

Luxurious Amenities
Poetic Hue Hotel & Spa offers an outdoor swimming pool, garden, terrace, and a restaurant, providing guests with the perfect blend of relaxation and convenience.

Entertainment and Leisure
Guests can indulge in activities such as cycling, billiards, and exploring the nearby attractions like Trang Tien Bridge and Dong Ba Market, ensuring a memorable stay filled with excitement.

Convenience at Your Fingertips
With services like a 24-hour front desk, airport transfers, and free WiFi throughout the property, along with the option of bike and car hire, Poetic Hue Hotel & Spa ensures a hassle-free and enjoyable experience for all guests.

Experience luxury and convenience at Poetic Hue Hotel & Spa - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HUI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 508 reviews
Cleanliness: 4.71
Service: 9.18
Location: 9.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
P
peter • solo_traveller • gb
10
2026-02-14 • via Nuitee
K
Karen Maidment • couple • gb
7
Great location, good value for money.
Pros:

The location was great, right in the thick of the nightlife of Hue. The building was tucked down an alley, so was very quiet. The room was large enough with all basic facilities, it is dated, but functional. The bathroom is a wet room and never seemed to dry out. No elevator. I think this accomodation might be classed as a hostel. Good value for cheap accomodation.

2026-02-13 • via Nuitee
R
Recai Kaan • couple • gb
9
2026-02-12 • via Nuitee
J
JINANE • extended_group • fr
3
Pas fou heureusement qu’il y a le petit dej
Pros:

La localisation était bien le petit dej sympa

Cons:

Chambre très sale ménage très superficiel, un cafard trouvé dans la chambre. La porte des toilettes ne se ferme pas

2026-02-11 • via Nuitee
N
Nicolas • couple • ar
7
Pros:

Calidad precio estaba bien y la chica muy amable

Cons:

No funcionaba muy bien el wifi

2026-02-09 • via Nuitee
M
Megan • couple • gb
8
Pros:

Great for the price, staff were lovely. Recommend

Cons:

Couldn’t use either of the pools as work was being done.

2026-01-29 • via Nuitee
S
Shirley • solo_traveller • us
10
Only place I stay!!!!
Pros:

Wonderful staff

Cons:

Nothing

2026-01-26 • via Nuitee
C
Claudia • couple • it
8
Pros:

Il poetic si trova in una posizione ottimale, nel quartiere occidentale. La sua location è centrale, ma essendo in una via secondaria è anche silenzioso. La colazione è buona, la stanza anche (la nostra era con balcone). C'è la possibilità di affittare scooters (il nostro è stato ottimo) . Personale accogliente e simpatico. Il Poetic sta facendo dei lavori di risistemazione in vista dell'alta stagione, quindi crediamo che piccole imperfezioni saranno risolte a breve. Abbiamo avuto problemi con la disponibilità della camera la prima notte, ma seppur alloggiati in una camera non adatta, la gestione non ci ha fatto pagare questa prima notte. Alla fine abbiamo deciso anche di rimanere una notte in più : ) secondo noi ottimo rapporto qualità /prezzo. consigliato

2026-01-24 • via Nuitee
G
George • solo_traveller • gr
8
Pros:

Nice hotel in a convenient location near restaurants and bars..also they serve breakfast so that's a thumbs up 👍.
The stuff we're very helpful.

2026-01-23 • via Nuitee
T
Thang • family_with_children • vn
8
2026-01-19 • via Nuitee
T
Thomas • couple • fr
9
2026-01-17 • via Nuitee
A
Anna • couple • pl
7
Przyjemny
Pros:

Duży pokój, dobra lokalizacja

Cons:

Hałas remontu obok, śniadanie bardzo podstawowe

2026-01-01 • via Nuitee
H
huyen • couple • vn
10
Khách sạn tốt!
Pros:

Khách sạn nằm ngay trung tâm thuận tiện cho việc đi lại và mua sắm, giá phòng rẻ có bao gồm ăn sáng, phòng đầy đủ tiện nghi, dịch vụ thuê xe máy giá rẻ...
Mọi thứ ổn cho kì nghỉ ở đây!

2025-12-30 • via Nuitee
L
Lionel • couple • fr
6
Intitulé poetic hôtel et Spa
Pros:

J'ai aimé l'emplacement.

Cons:

Je n'ai pas aimé la propreté,il y a de la poussière sur le meuble de rangement,sur le balcon une plante avec un gros rempli de mégots et qui prends la moitié de la place sur le seul extérieur,manque le détecteur de fumée en cas d'incendie dans la chambre car il reste que le support . Le bruit car lors de mon séjour il y avait des travaux qui débuté,ensuite le fait que sur l'annonce commerciale de votre site:
L'établissement stipule qu'il y a une piscine mais elle est petite ,difficile d'accès,sombre et placée à la vue de tous . Car il y a l'entrée de l'hôtel et du restaurant juste à côté avec toutes les personnes de passage.Aucune intimité et bruyant. Connection Wi-Fi faible.

Et surtout je souhaitais un SPA d'où j'ai pris ce choix, mais il n'y a aucun SPA

2025-12-21 • via Nuitee
T
Trang Tran159 • couple • vn
10
2025-10-14 • via Nuitee
J
Jesus • extended_group • es
7
2025-10-11 • via Nuitee
A
Aleksandr • couple • ru
1
Ужасно
Pros:

Завтрак скудный, но вкусный.

Cons:

Номер потрёпанный. Заявленного телевизора нет. Полотенца только два, на все случаи. Душ без крепления на стену, оно сломано. Вода с раковины стекает прямо на пол!
Один шкаф без ручек. В комнате на полу вода, течет или с ванной или с соседнего номера. Стены местами в плесени. Подушка вся серая или от грязи или от плесени. Мелкие насекомые по всему номеру.
В отеле нет лифта, подыматься нужно по лестнице. Заявленный бассейн это узкое пространство при входе, под лестницей.
Ужасная ночь! В номере не охлождает кондиционер, духота. Не выспались. Высокая цена за такую нору. Не рекомендую данный отель.

2025-10-04 • via Nuitee
P
Petrus Paulus • solo_traveller • nl
7
Pros:

Locatie en prijs/ kwaliteit

Cons:

Heel vreemd zwembad, waar ook
Niemand gebruik van maakt.

Heel beperkt ontbijt.....wel met ' grote glimlach gebracht😀

2025-09-29 • via Nuitee
I
Ivan • extended_group • cz
7
Pros:

breakfast and very fajn ladies

2025-08-22 • via Nuitee
G
Guillaume • family_with_children • fr
3
Pros:

L'emplacement et le calme

Cons:

État vétuste des équipements,
Piscine fermée, sauna fermé,
Non conforme aux photos

2025-08-15 • via Nuitee