Poetic Hue Hotel & Spa

Hotels
7.5 (520 reviews)
24/26 Vo Thi Sau , Hue , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Room conditions
Lack of amenities

Categories

Cleanliness
4.71
Multiple negative remarks about room cleanliness, including issues with mold and pests.
Service
9.18
Guests noted friendly staff and prompt service.
Location
9.22
Good location mentioned across multiple reviews.
Room Quality
5.67
Negative comments about room conditions such as old furniture and damaged amenities.
Amenities
6.7
Amenities mentioned are lacking (e.g., closed pool), although some guests found them acceptable.
Value for Money
7.66
Value is adequate but considered high for the quality received by some reviewers.
Food and Beverage
8.71
Breakfast was positively commented on, though limited.
Overall Experience
8.18
General sentiment averaged out, acknowledging some positive aspects despite numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:42

Property Description

Luxurious Amenities
Poetic Hue Hotel & Spa offers an outdoor swimming pool, garden, terrace, and a restaurant, providing guests with the perfect blend of relaxation and convenience.

Entertainment and Leisure
Guests can indulge in activities such as cycling, billiards, and exploring the nearby attractions like Trang Tien Bridge and Dong Ba Market, ensuring a memorable stay filled with excitement.

Convenience at Your Fingertips
With services like a 24-hour front desk, airport transfers, and free WiFi throughout the property, along with the option of bike and car hire, Poetic Hue Hotel & Spa ensures a hassle-free and enjoyable experience for all guests.

Experience luxury and convenience at Poetic Hue Hotel & Spa - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HUI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 520 reviews
Cleanliness: 4.71
Service: 9.18
Location: 9.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
M
michela • couple • es
8
2026-03-21 • via Nuitee
R
Romain • solo_traveller • be
9
2026-03-19 • via Nuitee
T
Traveller • solo_traveller • dk
7
2026-03-15 • via Nuitee
J
JAUME • couple • es
9
L’esmozar inclòs està molt bé!
Pros:

L’hospitalitat i l’alegria de tots i totes les que treballen. Moltes Gracies!

2026-03-12 • via Nuitee
L
Lordcortina • couple • gb
6
2026-03-12 • via Nuitee
J
Jaume • extended_group • es
8
Molt satisfactori per quatre dies!
Pros:

Preu, localització. Atenció de tot el personal. Inclou esmorzar bo

Cons:

Hem tingut sort que al 4t pis teniam finestra que dona al carrer. Els de baix no tenien vistes.
Falta una mica de neteja mes a fons pero esta be!

2026-03-10 • via Nuitee
I
Ignacio • couple • es
6
Pros:

Piscina y cocina

Cons:

Las camas y no tener ascensor

2026-03-09 • via Nuitee
R
Rene • couple • at
7
2026-03-06 • via Nuitee
L
Lidia • couple • es
9
Pros:

Estaba bien pensaba que iba a ser peor por los comentarios, pero estaba limpio y la cama era decente, solo que hay que subir escaleras con las mochilas pero tampoco es un drama.

2026-02-23 • via Nuitee
D
Duyen • couple • vn
5
Pros:

Gần trung tâm, có chỗ để xe máy thuận tiện

Cons:

Phòng cũ, ẩm. Ko có tiện nghi j cả, không phù hợp với giá tiền mình bỏ ra.

2026-02-22 • via Nuitee
P
peter • solo_traveller • gb
10
2026-02-14 • via Nuitee
K
Karen Maidment • couple • gb
7
Great location, good value for money.
Pros:

The location was great, right in the thick of the nightlife of Hue. The building was tucked down an alley, so was very quiet. The room was large enough with all basic facilities, it is dated, but functional. The bathroom is a wet room and never seemed to dry out. No elevator. I think this accomodation might be classed as a hostel. Good value for cheap accomodation.

2026-02-13 • via Nuitee
R
Recai Kaan • couple • gb
9
2026-02-12 • via Nuitee
J
JINANE • extended_group • fr
3
Pas fou heureusement qu’il y a le petit dej
Pros:

La localisation était bien le petit dej sympa

Cons:

Chambre très sale ménage très superficiel, un cafard trouvé dans la chambre. La porte des toilettes ne se ferme pas

2026-02-11 • via Nuitee
N
Nicolas • couple • ar
7
Pros:

Calidad precio estaba bien y la chica muy amable

Cons:

No funcionaba muy bien el wifi

2026-02-09 • via Nuitee
M
Megan • couple • gb
8
Pros:

Great for the price, staff were lovely. Recommend

Cons:

Couldn’t use either of the pools as work was being done.

2026-01-29 • via Nuitee
S
Shirley • solo_traveller • us
10
Only place I stay!!!!
Pros:

Wonderful staff

Cons:

Nothing

2026-01-26 • via Nuitee
C
Claudia • couple • it
8
Pros:

Il poetic si trova in una posizione ottimale, nel quartiere occidentale. La sua location è centrale, ma essendo in una via secondaria è anche silenzioso. La colazione è buona, la stanza anche (la nostra era con balcone). C'è la possibilità di affittare scooters (il nostro è stato ottimo) . Personale accogliente e simpatico. Il Poetic sta facendo dei lavori di risistemazione in vista dell'alta stagione, quindi crediamo che piccole imperfezioni saranno risolte a breve. Abbiamo avuto problemi con la disponibilità della camera la prima notte, ma seppur alloggiati in una camera non adatta, la gestione non ci ha fatto pagare questa prima notte. Alla fine abbiamo deciso anche di rimanere una notte in più : ) secondo noi ottimo rapporto qualità /prezzo. consigliato

2026-01-24 • via Nuitee
G
George • solo_traveller • gr
8
Pros:

Nice hotel in a convenient location near restaurants and bars..also they serve breakfast so that's a thumbs up 👍.
The stuff we're very helpful.

2026-01-23 • via Nuitee
T
Thang • family_with_children • vn
8
2026-01-19 • via Nuitee