Hoi An Canal House Riverside By Haviland

Hotels
9.2 (488 reviews)
30 Nguyen Du, Cam Pho Ward, Hoi An , Hoi An , vn
+84 235 3863 999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
8.52
Significant issues with hygiene and maintenance noted, including mold and dirty furnishings.
Service
10
Reception and staff were responsive and helpful, making accommodations during a difficult situation.
Location
10
Location was convenient and close to attractions.
Room Quality
7.02
Room conditions were poor, with significant mold and discomfort due to cleanliness issues.
Amenities
9.52
Limited amenities mentioned; the pool was drained.
Value for Money
9.52
Issues with quality may not justify the cost despite initial good value perception.
Food and Beverage
10
Not mentioned, presumed standard quality for this hotel tier.
Overall Experience
9.02
Overall experience hampered by significant cleanliness issues despite service efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Riverside Luxury at Hoi An Canal House

Scenic Views and Modern Comforts
Enjoy stunning pool, city, or river views from your air-conditioned room equipped with a flat-screen TV. Relax in your private bathroom with complimentary toiletries and slippers for ultimate comfort.

Convenient Amenities
Take advantage of the outdoor swimming pool, free Wi-Fi, business center, and 24-hour reception. Need travel tips? The tour desk staff are ready to assist you in exploring the vibrant surroundings.

Explore Hoi An's Treasures
Located near the Japanese Covered Bridge, Assembly Hall of the Cantonese Chinese Congregation, and Hoi An Historical Museum, our hotel offers easy access to the city's cultural gems.

Book now to experience a perfect blend of luxury and convenience at Hoi An Canal House.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People no matter the age stay for VND 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 488 reviews
Cleanliness: 8.52
Service: 10
Location: 10
Room Quality: 7.02
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 9.02
S
Storm • solo_traveller • au
6
I really enjoyed staying there but will try to find something quieter next time.
Pros:

The location was central to everything. It could not have been better.

Cons:

I could hear the movement of everyone in the rooms around me. It was very frustrating when trying to sleep. The incessant horn honking was also bad because it is on a 4 way intersection

2026-08-05 • via Nuitee
M
Maria Victoria • solo_traveller • au
5
Cons:

It's not clean at all, showers are plenty of mould.

2026-08-03 • via Nuitee
M
Montse Correa • solo_traveller • es
7
Pros:

La ubicación a 3 minutos a pie del casco antiguo y zona de paseo nocturna.
La piscina aunque pequeña para refrescarte después de un dia de excursión se agradece.
Personal muy atento y agradable.
Habitación familiar muy amplia.

Cons:

A mi no me importó, pero creo que es importante saber que no hay ascensor y las plantas bajas son más tipo hostel, habitaciones compartidas.

2026-08-02 • via Nuitee
A
Alice • solo_traveller • vn
10
Wonderful
Pros:

I had a wonderful stay at this hotel. The room was spacious, spotless, and well-equipped with everything I needed for a comfortable stay. The location was excellent—conveniently close to local attractions and restaurants, yet peaceful and relaxing. Staff was warm, welcoming, and always ready to help with a smile. This was truly one of the best hotel experiences I’ve had. I would definitely stay here again and highly recommend this hotel to anyone visiting the area. Thank you! ❤️

2026-08-02 • via Nuitee
B
Benhour • solo_traveller • ch
8
2026-07-15 • via Nuitee
R
Rob • family_with_children • gb
9
Great location. Great team.
Pros:

Great location. Friendly staff.

Cons:

It felt a bit tired compared to pics. But for value for money it was probably about right. Pool felt ornamental

2026-07-14 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
Tốt
2026-07-05 • via Nuitee
M
Mai • solo_traveller • vn
8
2026-07-04 • via Nuitee
V
Văn tùng • solo_traveller • vn
10
Good
2026-07-04 • via Nuitee
B
Bui • solo_traveller • vn
8
2026-07-01 • via Nuitee
:
:Irene. • solo_traveller • de
8
2026-06-30 • via Nuitee
A
Andrea • solo_traveller • se
6
2026-06-29 • via Nuitee
V
Valentine • solo_traveller • fr
6
Pros:

Dortoir ok. Bon emplacement.

Cons:

Le check-in en ligne est impersonnel et non-fonctionnel. La salle de bain est répugnante.

2026-06-27 • via Nuitee
J
Josh • couple • au
5
Great dorms and comfy beds and staff. New bathrooms and it would be perfect for the price.
Pros:

Great location. Comfy beds and nice dorm room. Modern. Well air conditioned . Towels provided and friendly helpful staff. Renter scooter through them
Nice outside sitting area. Good storage locker

Cons:

Only 1 male and 1 female bathroom. So everyone shares the one shower and toilet. Can wait awhile. Quite dirty. No soaps.

Pool didn’t look clean and was quite off putting to go in.

2026-06-25 • via Nuitee
N
Nguyễn Quý Tuấn • solo_traveller • vn
8
2026-06-21 • via Nuitee
M
Min • solo_traveller • kr
10
Pros:

Goodddd

2026-06-19 • via Nuitee
M
Minh • solo_traveller • vn
10
Pros:

Nhân viên ở đây rất thân thiện và nhiệt tình

2026-06-18 • via Nuitee
J
Jonass • solo_traveller • us
10
Pros:

It's great here. I love this place and would definitely come back

2026-06-18 • via Nuitee
M
Minh Thu • solo_traveller • vn
10
Pros:

Phòng sạch, nhân viên hỗ trợ nhiệt tình, 10 điểm.

2026-06-18 • via Nuitee
I
Isabelle • solo_traveller • at
9
2026-06-18 • via Nuitee