Thistle Express London Luton

Hotels
GLH Hotels
8 (263 reviews)
The Mall, Library Road, Luton, England, LU1 2TR , Luton , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Cleanliness could be improved
Value for money disappointing

Categories

Cleanliness
7.08
Cleanliness was just average; rooms felt a bit tired and lacked freshness.
Service
9.05
Staff was outstanding, making the stay much more enjoyable.
Location
8.59
Great location, close to key spots and convenient for exploring.
Room Quality
7.54
Rooms were basic and did not match expectations based on photos.
Amenities
8.07
Standard amenities; basic room lacked some facilities but had communal options available.
Value for Money
7.53
Disappointing value for the price paid; expected more comfort and better room standards.
Food and Beverage
8.08
Breakfast was good, though some items could be improved.
Overall Experience
8.05
Overall experience was positive, but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:02

Property Description

Convenient Location

Situated centrally in Luton, Thistle Express London Luton offers easy access to attractions like ZSL Whipsnade Zoo and Luton Mall. Explore nearby entertainment and shopping options during your stay.

Modern Amenities

Unwind in one of the 152 guestrooms with Smart televisions and stay connected with complimentary Wi-Fi. The hotel also provides conveniences like a 24-hour front desk and luggage storage for a hassle-free experience.

Diverse Dining Options

Indulge in a delicious breakfast at the on-site restaurant, setting the tone for a day of exploration. Additionally, take advantage of the roundtrip airport shuttle service, making travel arrangements seamless.

Book now for a memorable stay at Thistle Express London Luton, combining comfort and convenience seamlessly.

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8
Based on 263 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
J
Jan solo_traveller gb
7
2026-05-16 via Nuitee
K
kevon Rose solo_traveller gb
8
2026-05-16 via Nuitee
C
constantin solo_traveller gb
7
Pros:

Good Location

Cons:

The bed was uncomfortable, wasn’t fixed properly

2026-05-16 via Nuitee
L
Lavinia solo_traveller ro
10
2026-05-16 via Nuitee
M
Mikel couple es
7
2026-05-16 via Nuitee
S
Sarah solo_traveller ch
10
2026-05-16 via Nuitee
B
Beatrice family_with_children lt
8
2026-05-15 via Nuitee
A
Adrian Constantinescu family_with_children ro
9
2026-05-15 via Nuitee
M
MOSES solo_traveller ca
8
2026-05-14 via Nuitee
A
anthony solo_traveller ng
8
2026-05-14 via Nuitee
S
Steven solo_traveller gb
9
2026-05-14 via Nuitee
R
Raisa solo_traveller de
8
2026-05-14 via Nuitee
J
James solo_traveller gb
5
It was fine
Pros:

It was clean

Cons:

To noisy both with the sound of the town and the air conditioning

2026-05-14 via Nuitee
A
Ashley couple gb
6
Overall stay was ok. Simple tea and coffee making facilities within the room would have been appreciated.
Pros:

Clean. Reasonably priced

Cons:

Location was shady, youths kicking about close to the entrance. No tea/coffee making facilities in the room. This should be standard. Had to request extra pillows as the only 2 in the room were not adequate

2026-05-13 via Nuitee
R
Ryan solo_traveller gb
1
Pros:

Not much. Parking was alright I suppose. Right outside the front of it, still have to pay though. Staff was nice.

Cons:

I arrived in the night. There was a homeless crack head just 50 meters under the bridge it sits on. I
Checked on a 2:30am but got woken up by drilling outside my room at 9am. Should wait for check out time especially when someone checked in so late.

2026-05-13 via Nuitee
N
Nikolina couple bg
10
2026-05-13 via Nuitee
T
tina solo_traveller gb
9
Pros:

Central, clean, friendly staff

Cons:

Nothing

2026-05-12 via Nuitee
S
Secil solo_traveller gb
6
Pros:

It was deadly for us even if it was late

Cons:

Everything was perfect but they started working early ours construction maybe?

2026-05-12 via Nuitee
A
Ahmed solo_traveller eg
2
Annoyance
Pros:

Location.

Cons:

Annoyance, whether from the line or from neighbouring buildings
And WiFi down in the rooms specially 9th floor.

2026-05-12 via Nuitee
R
Rory couple gb
10
2026-05-12 via Nuitee