Candlewood Suites - Lake Charles South by IHG

Hotels
Candlewood Suites
8.3 (369 reviews)
1105 W. Prien Lake Road , Lake Charles , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Comfy beds
Cons:
Cleanliness issues
Service problems
Maintenance issues

Categories

Cleanliness
7.08
Multiple reviews indicated issues with cleanliness, including dirty clothes left in the room.
Service
9.55
The staff was generally described as nice, but there were some issues with rudeness and unresolved problems.
Location
10
Great location with easy access to casinos.
Room Quality
7.54
Rooms reported as damp and musty, with maintenance issues that were not resolved.
Amenities
8.07
Limited amenities; no breakfast included and bottled water costs extra.
Value for Money
8.03
Mixed sentiments on value, with some guests feeling the price was not justified due to issues.
Food and Beverage
7.08
No breakfast options presented; guests expected more.
Overall Experience
9.07
Despite some negative aspects, many guests would choose to stay again due to comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:05

Property Description

Modern Amenities
Candlewood Suites - Lake Charles South offers a fitness centre, barbecue facilities, and free WiFi, ensuring guests have a comfortable and convenient stay.

Convenient Services
Guests can benefit from a 24-hour front desk, business centre, and vending machines with snacks and drinks, providing all the necessary services for both leisure and business travelers.

Prime Location
Located just a few kilometers away from popular attractions such as L'Auberge Casino and McNeese State University, this non-smoking property is the perfect choice for travelers seeking both entertainment and tranquility.

Experience the perfect blend of comfort and convenience at Candlewood Suites - Lake Charles South. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 369 reviews
Cleanliness: 7.08
Service: 9.55
Location: 10
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 9.07
J
Jimmy
10
Pros:

Yes

2025-10-11 via Nuitee
N
Nacole
6
Pros:

Not the cleanliness. No towels, I called the front desk and I was asked to come pick them up. Charged my card, prior to me checking in.

2025-09-13 via Nuitee
B
Brianna
10
Pros:

Great location

2025-08-31 via Nuitee
L
Lana
6
NO HOT WATER
Pros:

The hot water did not work when I checked in and didn't work the next morning. I had to take a ICE COLD SHOWER!

2025-08-19 via Nuitee
X
Xavier
4
Pros:

Room 103 was musty and smelled. Everything felt damp, including the carpet and bedding. The door handles, fixtures, and desk area had a film of dampness. We got to our room around midnight (too late to switch rooms) and left at 8:00AM. We told the front desk person that it was extremely musty, humid and damp in the room, and she apologized and said she woukd have maintenance look at it.

2025-08-10 via Nuitee
S
shari partner
10
Pros:

Nice staff, rooms are very spacious.

2025-08-10 via Nuitee
S
Sonya family
10
Pros:

N/A

2025-08-08 via Nuitee
M
MARK PAUL family
10
Pros:

Comfy beds but internet needs an upgrade.

2025-08-04 via Nuitee
A
Anonymous young couple us
10
Exceptional
2025-08-01 via Nuitee
M
Mark
8
Pros:

Spacious, clean room. Convenient to casinos. Breakfast not included, but free coffee. Had problems with credit card charges at check in, credit card was double charged.

2025-07-25 via Nuitee
A
Anonymous family with young children us
2
5 out of 10
Pros:

First I was put in 407 full of aunts then was move to 408 wet carpet staff on duty very rude still haven’t got my 50$ deposit back my bank return on same day when a weekday

Cons:

Staff on duty around 11pm and manager no deposit back kept tryna run my card after got deposit was answering Mmhuh did nothing to these ppl off approach was rude

2025-07-24 via Nuitee
D
Daniel
6
Pros:

Good other it have the room I booked

2025-07-22 via Nuitee
J
Jerald young couple us
10
Comfortable, convenient and very clean
Pros:

The location to the casinos

2025-07-21 via Nuitee
J
Jon partner
10
Pros:

The room was nicely equipped but had a strange odor and was very damp and humid making it very uncomfortable. And yes, we ran the AC to try and lower the dampness, but it did not help. And yes, I do understand humidity as I live in Houston and experience it daily.

2025-07-20 via Nuitee
P
Paula family
10
Pros:

Small repairs needed in room . Overall value good and great service

2025-07-20 via Nuitee
S
shannon
8
Pros:

Very quiet hotel and the beds are comfortable.

2025-07-15 via Nuitee
K
Kiska young couple us
1
Awful experience and feeling violated due to my hard earned money has been stolen from me.
Pros:

My experience was AWFUL!!

Cons:

Issues with tv and unable to watch tv. The toilet did not work. Notified front desk clerk Karin, and no resolution given to correct the problems. I felt I had to be the tv technician and plumber on my vacation while paying for an unacceptable room. No other rooms available, so I moved to another hotel across the street. The manager is refusing to refund my hard earned money! Stating Booking has to refund my money, which is untrue. My bank confirmed Candlewood Suites facilitated payment withdrawal from my bank account. Booking is assisting me with attempts to get my refund. Charging guest for services not rendered is stealing!

2025-07-09 via Nuitee
B
Babs group us
8
We would definitely choose to stay here again.
Pros:

The room was very comfortable and clean. We loved the location and close proximity to the casinos. Remarkable that as close as it was to the interstate you could not hear the traffic at all which was really nice.

Cons:

The view of our room faced the construction site which I know there isn't anything you can do about it. There was loud banging noises until late in the evening, but again that is part of progress. In time that will be better.

2025-07-08 via Nuitee
B
Brookelyn family with young children us
4
Disappointing
Pros:

The bed was comfortable

Cons:

The room absolutely wasn't cleaned. We found dirty clothes from the previous people in the room. There was also cops there for hours over some incident.

2025-07-02 via Nuitee
D
Denis
8
Pros:

No breakfast served. Bottled water is $3 each, none included.

2025-07-02 via Nuitee