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Modern Amenities
Candlewood Suites - Lake Charles South offers a fitness centre, barbecue facilities, and free WiFi, ensuring guests have a comfortable and convenient stay.
Convenient Services
Guests can benefit from a 24-hour front desk, business centre, and vending machines with snacks and drinks, providing all the necessary services for both leisure and business travelers.
Prime Location
Located just a few kilometers away from popular attractions such as L'Auberge Casino and McNeese State University, this non-smoking property is the perfect choice for travelers seeking both entertainment and tranquility.
Experience the perfect blend of comfort and convenience at Candlewood Suites - Lake Charles South. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
The only thing that was good about this room was the fact that there was a refrigerator with a freezer in it. However, the ice cubes that were in the freezer's tray looked to have been there for quite some time. Definitely not putting those in my drink!
There was an abundance of black mold surrounding the mirror in the bathroom. Seriously, I'm not exaggerating! The carpeting throughout the room had multiple bare spots. The kitchen cabinetry was loose, ill-fitting, and when I opened the cabinet under the sink, a huge hairball came tumbling out. I thought it was a cockroach but decided not to look any further! Also, no breakfast or coffee in the morning, though I doubt that I would have partaken anyway. The snacks/ice/etc. was all vending machines in a locked room that you had to access by using your room key. Tacky!
I liked the decor. My dissatisfaction comes from staff member named Tracey. She canceled our reservation. She lied on Booking.com stating they overbooked the hotel. Then she said she was going to give me 5000K points because of the inconveniences we went. Now she says she has to talk to her manager. Her actions caused us to not have the best stay. I am requesting that you intervene on our behalf to ensure that we get the 5000K points Tracie promised.
Being lied to and having Candlewood cancel our reservation. Not receiving points that were promised to us.
Yes
Not the cleanliness. No towels, I called the front desk and I was asked to come pick them up. Charged my card, prior to me checking in.
Great location
The hot water did not work when I checked in and didn't work the next morning. I had to take a ICE COLD SHOWER!
Room 103 was musty and smelled. Everything felt damp, including the carpet and bedding. The door handles, fixtures, and desk area had a film of dampness. We got to our room around midnight (too late to switch rooms) and left at 8:00AM. We told the front desk person that it was extremely musty, humid and damp in the room, and she apologized and said she woukd have maintenance look at it.
Nice staff, rooms are very spacious.
N/A
Comfy beds but internet needs an upgrade.
Spacious, clean room. Convenient to casinos. Breakfast not included, but free coffee. Had problems with credit card charges at check in, credit card was double charged.
First I was put in 407 full of aunts then was move to 408 wet carpet staff on duty very rude still haven’t got my 50$ deposit back my bank return on same day when a weekday
Staff on duty around 11pm and manager no deposit back kept tryna run my card after got deposit was answering Mmhuh did nothing to these ppl off approach was rude
Good other it have the room I booked
The location to the casinos
Small repairs needed in room . Overall value good and great service
The room was nicely equipped but had a strange odor and was very damp and humid making it very uncomfortable. And yes, we ran the AC to try and lower the dampness, but it did not help. And yes, I do understand humidity as I live in Houston and experience it daily.
Very quiet hotel and the beds are comfortable.
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