Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Limited amenities

Categories

Cleanliness
7.53
The hotel was noted for lacking in cleanliness, with mentions of towels not smelling fresh and concerns about overall hygiene.
Service
8.5
Most reviews highlight the pleasantness of the staff, although some mentioned inconsistency in service levels.
Location
9.04
The hotel's location is frequently praised for being ideal, quiet, and well-situated for exploration.
Room Quality
7.99
Rooms are generally described as spacious and well-decorated, but lacked thorough cleanliness.
Amenities
8.02
Amenities received mixed reviews; while some aspects were appreciated, others were found lacking, like insufficient bath products.
Value for Money
7.48
Some guests commented on the price being high for the level of service and amenities received.
Food and Beverage
8.53
Generally positive feedback about the breakfast options, though some highlighted a desire for more variety.
Overall Experience
8.5
Overall, guests found their stay enjoyable despite some critiques, leading to a generally positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:06

Property Description

Authentic Creole Architecture and Mountain Views
Tsilaosa Hotel, nestled in the heart of Cilaos, offers a charming stay with authentic Creole architecture and breathtaking mountain views from every balcony or terrace.

Comfort and Convenience
Indulge in a courtesy tray with tea and coffee, along with modern amenities like a minibar, free WiFi, air conditioning, and a walk-in shower in every room.

Relaxation and Serenity
Unwind in the jacuzzi on the sun terrace, request a soothing massage, and enjoy a buffet breakfast in the scenic tea room overlooking the lush garden and mountains.

Book now to experience the perfect blend of comfort, nature, and relaxation at Tsilaosa Hotel.

Important information:

Please note that all extra beds must be requested before arrival.
Contact information is found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1248 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
L
Lucie • solo_traveller • fr
10
2026-10-31 • via Nuitee
T
Thierry • couple • re
8
Pros:

L accueil et le petit déjeuner : super.

Cons:

La chambre un peu vieillissante, la porte ne fermait pas bien.

2026-10-30 • via Nuitee
H
hugues • couple • fr
9
Deux jours passage à Cilaos
Pros:

Emplacement au milieu de Cilaos proche de tout a pied parking privé

2026-10-24 • via Nuitee
F
Franck • solo_traveller • fr
7
2026-10-24 • via Nuitee
G
GUY • couple • fr
5
2026-10-24 • via Nuitee
S
Simon • family_with_children • fr
9
Très bien
Pros:

Emplacement parfait

Cons:

Le prix ne correspond pas aux prestations

2026-10-22 • via Nuitee
W
wayne • couple • ae
8
Pros:

First main hotel as you approach the town. Easy to park.

Cons:

On Main Street and s little noisy at the weekend nights outside the hotel.

2026-10-20 • via Nuitee
S
sandra • family_with_children • fr
10
Pros:

Très bien , superbe accueil et petit déjeuner parfait

Cons:

Rien

2026-10-20 • via Nuitee
N
Nicolas • couple • fr
8
Pros:

l emplacement

Cons:

rien

2026-10-19 • via Nuitee
H
Héléna • couple • re
7
2026-10-19 • via Nuitee
K
kesseven • couple • fr
7
2026-10-19 • via Nuitee
J
Julie • couple • re
9
TOP NIVEAU
2026-10-18 • via Nuitee
O
olivier • couple • re
8
séjour agréable
Pros:

disponibilité du personnel, le petit déjeuner et le confort de la chambre

Cons:

l'absence de personnel pour massage

2026-10-18 • via Nuitee
K
Kebegson • couple • re
8
Pros:

Le petit déjeuner était top rien a dire.
Dommage qu'on entend bien les personnes des chambres a côté.
Mais le séjour était o top

2026-10-16 • via Nuitee
J
jean claude • solo_traveller • fr
9
Hôtel parfaitement placé avec un décord très chaleureux et un personnel à l écoute de ses clients.
Pros:

Accueil, serviabilité et petit déjeuner de qualité

Cons:

Débit wifi trop faible en chambre

2026-10-13 • via Nuitee
T
Thierry • family_with_children • re
8
Séjour agréable dans l’ensemble.
Pros:

Literie, espace, parquet bois

Cons:

Mauvaise insonorisation (bruits canalisation et enfants) ---Absence d’une étagère dans la salle de bain ---Impossibilité de faire une demande particulière lors du petit déjeuner (obtenir des oeufs au plat et non brouillés).

2026-10-13 • via Nuitee
B
BAREGE • solo_traveller • re
8
Cons:

il manque de places de parking

2026-10-12 • via Nuitee
L
Ludy • couple • fr
9
Pros:

Très bel hôtel avec un bon petit déjeuner, bien situé.

Cons:

La réceptionniste était un peu agacée et peu avenante…

2026-10-10 • via Nuitee
A
Annie • couple • fr
8
2026-10-07 • via Nuitee
F
Fleur • extended_group • fr
9
Dépaysant
Pros:

Hôtel très bien situé et avec du charme !

2026-09-19 • via Nuitee