Putra Heights New Wave Hotel

Could have been great if the pillows are upgraded. TQ.

The location is nearby Putra Heights LRT station, it is very convenient for transit.

Good! Lack of pillow

Only hotel not inform my check in

Good location.

Parking here is the best, easy and many empty spot. Staff at the counter are very friendly and easy to talk with. Rooms nice with many plugs but smelled strong with cigarettes. Sleep light does not work and only one room light works. Toilet ok but toilet bowl not so clean enough.

Nothing to write

Nice hotel and worth it

Good. Thank u

清洁，舒适

Fair

I arrived late at the hotel last weekend for check in, but there's no rooms left. The hotel also didn't call me to confirm the check in if I'm late. I have booked and paid the hotel 3 days before for 3D2N. The receptionist said he didn't have information from the Hotel Headquarters that there will be one person will check in, and HQ said to refund back the money. But there is no refund until now! How bad your system is and I'm very disappointed with your service. Its 3D2N not one night. Please do the better arrangements. Do not simply decide what you like to do.

Firstly, what I have request by online, totally not match with what I got at front desk. Staff have zero knowledge and cannot confirm my booking.
Second, when i got enter the room theres only have one bed. Already request for extra bed in online and pay for extra charge. The staff have no idea what happen.
I need to walk to the front desk request what I've alreay book in system. The staff only give me one single mattress, one pillow and I need to setup by myself.
The reason, NO STAFF ALL SLEEP. Are u kidding me?!

Your staff are very professional and pleasant. Helpful and assisted us when asked.
You may want to improve your TV channels and TV reception. Only 1 channel works.

The place is reasonable for the price.

The only thing missing is the normal things u get in other places such as :

1. Complimentary bottled water
2. Toiletries, there is only soap
3. The toilet doesn't have tissue paper
4. No drinking glass
5. No kettle

But the big plus is, its generally clean, no bugs or dampness, the place is new.

Staff is super friendly and helpful.

Quiet surroundings with places to eat.

Room was very comfy and clean. But, after the aircond is turned on, weird smell came out through out the room

It was a pleasant stay there. New hotel and clean room. Price is quite cheap.

It's a bit far away from the city centre. Otherwise, it is a nice place to spend the holiday.

I have already share my experience in this property.. between tat i was stayed for 5nites wit out any regrets.. this hotel are right choice for budget travelers

It is a totally new hotel which is not ready for business, many rooms are still under renovation. It is noisy due to the work in progress in the day time even on a Sunday. Should be alright after the reno completion.