Hotel The Celestine Ginza

Hotels
•
THE CELESTINE HOTELS
9 (1010 reviews)
Chuo-ku, Ginza 8-4-22 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size
Limited breakfast options

Categories

Cleanliness
8.59
The hotel was clean and well-maintained.
Service
10
Staff were incredible, went above and beyond.
Location
9.56
Great location for shopping and transport.
Room Quality
8.6
Rooms are somewhat small but comfortable.
Amenities
9.05
Standard amenities for a hotel of this tier.
Value for Money
8.58
A little pricey, especially for the room size.
Food and Beverage
8.04
Breakfast options were repetitive for the duration of stay.
Overall Experience
9.59
Most reviews reflected a noteworthy and satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:27

Property Description

Luxurious Accommodation
Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location
Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services
With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Important information:

[Important] Notice of construction work on a building near the hotel
Thank you for using Hotel The Celestine Tokyo Ginza.

Construction work on a nearby building is currently taking place on the following dates and times:
Dates: Friday, November 3, 2023 to Tuesday, February 29, 2028 *Excluding weekends and holidays Time:​ ​8:00​ ​to​ ​18:00 (Working hours may vary)
Dates: Saturday, November 1, 2025 - Tuesday, June 30, 2026
Time: (Weekdays) 2:00​ ​AM to 7:00​ ​AM(Saturdays, Sundays, and holidays) 10:00 PM to 6:00 AM the next day(Working hours may vary)

During the construction period, there will be times when noise and vibration will occur, which will cause a great deal of inconvenience to our users. Thank you for your understanding. If you have any questions or concerns, please contact the hotel.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1010 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
J
Jennifer • family_with_children • gb
10
Pros:

Very comfortable hotel in a wonderful location

2026-04-10 • via Nuitee
T
Tsz Fung • extended_group • hk
10
Good property in a good location.
Pros:

Perfect Location!

2026-04-08 • via Nuitee
A
Andrea • couple • de
9
2026-04-05 • via Nuitee
H
Hasti • couple • au
7
The staff at the Celestine Hotel are ever helpful.
Pros:

The property was in an excellent location.

Cons:

The breakfast was a bit ordinary.

2026-04-05 • via Nuitee
L
Lucia • extended_group • gb
8
Fantastic stay in Gunza
Pros:

The rooms are a great size for Tokyo. Ginza location is amazing - much better than Shibuya/Shinjuku. Room cleaning every day. Luggage forwarding service done by the hotel’s very helpful staff. The bar on the top floor has a great view of the Tokyo tower.

Cons:

Wish there had been a gym at the hotel

2026-04-05 • via Nuitee
V
Vera • couple • it
10
Pros:

Always excellent and easy

2026-04-05 • via Nuitee
S
Sarah • family_with_children • ch
6
Pros:

Hôtel un peu cher par rapport aux services fournis (pas de spa, pas de gym et petit-déjeuner décevant)

2026-04-05 • via Nuitee
• couple • us
10
2026-04-04 • via Nuitee
F
Francisco • couple • es
8
Perfecto para conocer Tokyo desde Ginza. Muy cómodo para moverse en metro.
Pros:

Perfecto para ver Tokyo desde una zona cool, menos turística y llena de sitios ricos. Conecta perfecto con el metro.

Cons:

La habitación es un poco pequeña, pero llevadera.

2026-04-03 • via Nuitee
A
Anita • family_with_children • au
9
We will stay again because it was so good
Pros:

Great location. Very easy to get to everything.

Cons:

Everything was good

2026-04-03 • via Nuitee
M
Martin • couple • za
9
Pros:

The breakfast is really amazing, with great views across Ginza.

2026-03-31 • via Nuitee
N
Nick • couple • au
9
2026-03-29 • via Nuitee
S
Serra • couple • tr
10
2026-03-29 • via Nuitee
U
Uziel • couple • il
9
היה מצויין
Pros:

מיקום, צוות מעולה ואדיב, ניקיון, איבזור מלא

2026-03-28 • via Nuitee
Y
Yerkebulan • solo_traveller • kz
10
2026-03-28 • via Nuitee
S
Sarah • couple • nl
9
Lovely place - would reccommend
Pros:

Lovely hotel with super comfortable room, which seemed large for Tokyo. Friendly staff and great location, just a few minutes walk from the train station and the shops

Cons:

-

2026-03-27 • via Nuitee
J
Jennifer • couple • gb
10
2026-03-27 • via Nuitee
H
Hans Henrik • extended_group • dk
10
2026-03-25 • via Nuitee
M
Michael • couple • lu
10
Excellent service, decent rooms by Tokyo standards, great top floor restaurant/bar. Understated.
Pros:

Can't ask for a better location. If you only go to Tokyo for one neighborhood, Ginza is where to go, and the Celestine is perfectly located in Ginza.

Cons:

Nothing.

2026-03-23 • via Nuitee
A
alan • couple • us
8
Pros:

good location, very good staff

Cons:

the rest. was grat for breakfast, but so so for dinner( italian meh)

2026-03-21 • via Nuitee