Hotel The Celestine Ginza

Hotels
•
THE CELESTINE HOTELS
9 (979 reviews)
Chuo-ku, Ginza 8-4-22 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size
Limited breakfast options

Categories

Cleanliness
8.59
The hotel was clean and well-maintained.
Service
10
Staff were incredible, went above and beyond.
Location
9.56
Great location for shopping and transport.
Room Quality
8.6
Rooms are somewhat small but comfortable.
Amenities
9.05
Standard amenities for a hotel of this tier.
Value for Money
8.58
A little pricey, especially for the room size.
Food and Beverage
8.04
Breakfast options were repetitive for the duration of stay.
Overall Experience
9.59
Most reviews reflected a noteworthy and satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:27

Property Description

Luxurious Accommodation
Hotel The Celestine Ginza, located in the heart of Tokyo, offers elegant and comfortable rooms equipped with modern amenities such as flat-screen TVs and minibars. The en suite bathrooms feature luxurious bathrobes and free toiletries, ensuring a relaxing stay for every guest.

Convenient Location
Situated just a short walk from Shinbashi Station, guests have easy access to Tokyo's major attractions and transportation hubs. The hotel's proximity to Ginza Station and Hibiya Park makes it an ideal choice for travelers interested in shopping, dining, and exploring the city.

Exceptional Services
With a 24-hour front desk, concierge service, and on-site restaurant, Hotel The Celestine Ginza goes above and beyond to cater to the needs of its guests. Whether you're looking for a relaxing massage, assistance with laundry, or a delicious meal, this hotel has you covered.

Book your stay at Hotel The Celestine Ginza now for a memorable and luxurious experience in Tokyo!

Important information:

[Important] Notice of construction work on a building near the hotel
Thank you for using Hotel The Celestine Tokyo Ginza.

Construction work on a nearby building is currently taking place on the following dates and times:
Dates: Friday, November 3, 2023 to Tuesday, February 29, 2028 *Excluding weekends and holidays Time:​ ​8:00​ ​to​ ​18:00 (Working hours may vary)
Dates: Saturday, November 1, 2025 - Tuesday, June 30, 2026
Time: (Weekdays) 2:00​ ​AM to 7:00​ ​AM(Saturdays, Sundays, and holidays) 10:00 PM to 6:00 AM the next day(Working hours may vary)

During the construction period, there will be times when noise and vibration will occur, which will cause a great deal of inconvenience to our users. Thank you for your understanding. If you have any questions or concerns, please contact the hotel.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 979 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
M
Mary • couple • us
8
Acceptable but not outstanding
Pros:

Location

Cons:

Rooms were very small

2026-02-13 • via Nuitee
P
Patti • solo_traveller • us
10
Pros:

Beautiful comfortable rooms with everything I needed. Property was in a great neighborhood.

Cons:

nothing!

2026-02-12 • via Nuitee
O
Omar • family_with_children • pa
10
2026-02-12 • via Nuitee
P
Purichaya • extended_group • th
8
2026-02-11 • via Nuitee
U
Ursula • couple • ar
9
2026-02-11 • via Nuitee
T
Ting Chen • couple • my
10
2026-02-10 • via Nuitee
M
Martin • extended_group • gb
7
2026-01-30 • via Nuitee
N
Neha • couple • in
8
2026-01-27 • via Nuitee
S
Sophie • couple • au
9
A really nice hotel in the centre of Ginza
Pros:

Great value for quality and location in Ginza. Super comfortable bed and beautiful bathroom products

Cons:

The restaurant is really overpriced

2026-01-26 • via Nuitee
J
John • couple • au
8
Pros:

Very helpful staff. They were great; nothing was too much trouble
Location in Ginza is good, just a short walk to main shopping area.
The best ever french toast for breakfast
Very comfy bed

Cons:

No onsen like at the Kyoto Celestine. Given how nice the Kyoto Celestine is, I was a bit disappointed that the Tokyo one wasn’t quite at that standard
No train station shuttle like Kyoto Celestine
Tiny lounge area
No gym
Rooms are very small
Construction work in adjacent building neccesitating relocation of room due to night noise

2026-01-26 • via Nuitee
M
Mun Yee • couple • hk
9
2026-01-26 • via Nuitee
J
Jade • couple • au
10
2026-01-26 • via Nuitee
A
Anwar • solo_traveller • kw
7
disappointed
Pros:

location

Cons:

staff can’t speak proper english discussing my matter with another guest in not polite

2026-01-24 • via Nuitee
M
Marcos • couple • br
10
Cons:

Cafe da manhã

2026-01-24 • via Nuitee
C
Chantal • couple • fr
9
2026-01-22 • via Nuitee
D
Den • couple • th
7
Good location, staff and small room
Pros:

Staff were so good and also cleaners

2026-01-22 • via Nuitee
T
Thi Ng • family_with_children • vn
9
Pros:

Very easy access to Shinbashi station, Ginza station and Ginza shopping street. The staffs are very helpful, they help us with the luggage and catch the taxi. Separate bathroom and toilet.

Cons:

Small room.

2026-01-21 • via Nuitee
A
Ali • couple • us
8
Great hotel, I stayed there twice.
Pros:

Location, cleanliness, room facilities.

Cons:

Small room, AC was not working properly - though I put it on 20c. The room felt too warm sometimes to sleep comfortably.

2026-01-21 • via Nuitee
M
Marina • family_with_children • ru
10
2026-01-20 • via Nuitee
M
Meredith • family_with_children • au
8
Great
Pros:

Great location
Attentive staff

Cons:

Lower floors noisy on Friday nights with people drinking at all the bars

Construction noise not terrible when we were there

2026-01-20 • via Nuitee