Hotel The Celestine Kyoto Gion

Hotels
•
THE CELESTINE HOTELS
9.2 (3061 reviews)
Higashiyama-ku Komatsucho 572 , Kyoto , JP
+81 75-532-3111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Staff language skills
Breakfast quality

Categories

Cleanliness
9.45
Super clean and comfortable rooms with every detail thought.
Service
9.95
Staff was exceptionally welcoming and friendly; went above and beyond.
Location
9.45
Excellent location, walking distance to famous temples and attractions.
Room Quality
8.95
Rooms were spacious and comfortable but some mentioned size issues.
Amenities
8.95
The public bath and courtyard garden added to the experience.
Value for Money
8.95
Great service level relative to cost, though some found the restaurant expensive.
Food and Beverage
8.45
Breakfast was great but some mentioned the need for improvement.
Overall Experience
9.45
Incredible stay, top-notch service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:25

Property Description

Luxurious Accommodation in Historic Kyoto

Convenient Location: The Celestine Kyoto Gion is ideally situated just a 10-minute walk from Gion-Shijo Station, allowing easy access to the city's attractions.

Relaxation and Comfort: Unwind in the property's public bath after a day of sightseeing, and enjoy the complimentary toiletries provided in each guest room for your convenience.

Culinary Delights: Indulge in authentic Japanese cuisine at Tempura Endo Yasaka, the on-site restaurant, or explore the nearby dining options and cafes within a short walking distance.

Experience the charm of Kyoto with a stay at The Celestine Kyoto Gion. Book now for a memorable and luxurious getaway.

Important information:

Please note that construction work is taking place nearby from October 1st, 2026 (Thu) to March 31, 2028 (Fri) and some rooms may be affected by noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 3061 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
D
David • couple • gb
9
Great hotel in heart of gion
Pros:

Excellent breakfast - a standout from our trip to Japan. Comfortable room, but on the modern side so missed some of the Japanese decor we became accustomed to

Cons:

No on site parking

2026-10-31 • via Nuitee
김 • family_with_children • kr
6
2026-10-31 • via Nuitee
M
Manuela • solo_traveller • it
10
2026-10-30 • via Nuitee
T
Taisuke • solo_traveller • jp
7
もう少し滞在できたら、、、
Pros:

スタッフのモラルが高い

Cons:

以前風呂敷のサービスがあり、なくなったのは残業

2026-10-28 • via Nuitee
D
delphine • couple • fr
7
2026-10-28 • via Nuitee
E
Elie • couple • il
8
Pros:

Location and excellent staff

Cons:

Room service is limited
Restaurant is too small for this big hotel

2026-10-28 • via Nuitee
A
Aurelie • solo_traveller • gb
10
Fantastic
Pros:

Location and beautiful hotel and facilities

Cons:

Nothing !

2026-10-28 • via Nuitee
E
Edoardo • couple • it
9
Pros:

Ok

Cons:

Il bar era una stanza piccola e assolutamente non da albergo 5 stelle.

2026-10-27 • via Nuitee
P
Pascal • couple • fr
10
2026-10-26 • via Nuitee
S
Sean • family_with_children • us
7
Uptight and not accommodating. A person with three rooms, made to wait until 3 pm checkin warrants a one star Imo.
Pros:

Breakfast was great.

Cons:

Couldnt book a massage…tried three times. Massages are in room only which I don’t like. Staff are friendly but the answer to any request is no, no early check in (even one hour), no massage, no smoking except in the dumb booth, very loud people smoking in the booth at 4am waking everyone on the floor up. Very quiet and uptight atmosphere. Not really a good place for families with teenagers. I had three rooms for the duration of our stay…expect a higher level of service and accommodation.

2026-10-26 • via Nuitee
S
STEVEN • couple • za
10
Pros:

Design, position, spa/onsen, rooms

Cons:

No room service

2026-10-25 • via Nuitee
J
James • couple • au
10
Great place to stay
Pros:

Very helpful staff and convenient location

2026-10-25 • via Nuitee
J
Jina • couple • us
10
2026-10-24 • via Nuitee
M
moreno knudsen • couple • co
10
Pros:

El hotel es increíble. Excepcional, la atención es excelente, la comida es deliciosa. Dan un tour gratis por la ciudad y también transporte desde y hacia la estación de tren. Superó todas mis expectativas

Cons:

Todo me gustó todo

2026-10-23 • via Nuitee
S
sofia • family_with_children • pt
8
2026-10-23 • via Nuitee
陳出奇 • extended_group • tw
8
舒適，會想推薦給其他人體驗，但不會想去住第二次
Pros:

大廳一進去就有好聞的香氛，飯店整體的氛圍都很讓人放鬆，是日式優雅的美，付費早餐4000日圓我覺得價格合理，食物精緻好吃而且很多咖啡或料理名店聯名。飯店備品是香氛品牌，很好喝的瓶裝水可以免費索取。走路就能到清水寺，適合早起避開觀光人潮，逛完之後再回來飯店補眠。入住和退房體驗極佳，可以舒適的坐在沙發享用迎賓餐點不需要排隊，飯店協助叫的計程車準時且素質極好。

Cons:

女生大澡堂浴池的黑色磁磚有白色破損，有一晚排水還阻塞，要踏入浴池腳必須踏入髒水(浴池高風險已被染污)。Superior Twin Room大小可以接受但沒有規劃放置行李廂的位置，還好我的行李箱是上掀款式不然真的會無法打開，房門口沒有穿鞋椅，長輩穿鞋或需要綁鞋帶會有點辛苦。早餐的動線擁擠且現煎蛋料理排隊動線沒有規劃導致有一排餐點是無法靠近。飯店有洗衣服務但沒有自助的洗烘衣設備。除了澡堂和容納約莫10人就極限的Lounge(自助吧內容貧乏)以外沒有其他公用設施，長住的話會稍嫌無聊且浪費錢。

2026-10-22 • via Nuitee
R
Ruth • couple • sg
9
2026-10-22 • via Nuitee
M
MICHAEL • couple • us
10
Definitely a great choice hotel when visiting Kyoto with excellent Breakfast options and a very friendly staff.
Pros:

Wonderful location, very close to major sight seeing and shopping. Plus the free shuttle to Kyoto station is a bonus.

Cons:

The rooms are efficiently designed but offer no shelving.

2026-10-22 • via Nuitee
H
HAN-YU • family_with_children • tw
8
Good location, good facility, good food.
Pros:

The facilities are good. The location is fantastic.

Cons:

The front desk receptionist for check-in service was not friendly. I requested to change my room closing to my friend, and receptionist showed a bad face to me.
I stayed for two nights and my bedsheet was not tidy up in the middle room cleaning service.

2026-10-21 • via Nuitee
H
HAN-YU • family_with_children • tw
8
No
Pros:

Location, food and facilities are good.

Cons:

Front desk receptionist is not friendly.

2026-10-21 • via Nuitee