Upon Lisbon Prime Residences

Great place to stay

Great value - outside main town but Ubers so easy. Lovely pool. Staff fantastic throughout

Near the stadium and mall

Walkable, with grocery store just across the street,
Very convenient location, next to the popular soccer stadium and from airport and to downtown Lisbon. Spacious bathroom

Clean room, friendly staff, next to Benfica stadium!
It was a great setup for dad and I. We areived in Lisbon early and they let us checkin early. Receptionist spoke bith English and Portuguese. The room was a great setup a literal apartment! A living room, kitchenette, bathroom and we had a room with 2 bedrooms. Dad and i had space to hang out together and have privacy at night. There was a couple of stumbling blocks trying to figure out how a couple of things worked lol i didnt know you needed to put the room key in the slot next to the door to make the lights and AC work in the room so i had to call down to the front desk to figure out why the lights werent turning on. Also buttons are a little different in the shower so it took some fiddling around to figure it out lol the hotel is about 10-15 minutes away from the Lisbon airport and away from the main part of lisbon but everything is easy to get to via an uber or bolt. Our tour guide had no issue picking us up at the hotel. Benfica stadium is across the street.
There was a restaurant in the lobby of the hotel that served mainly burgers. The food was good, our only complaint was that we would ask for our burgers to be well done and they still came out a bit under cooked. However the wings were delicious. Breakfast was a buffet they had eggs, beans, bacon and another protien that varied and then pasteries and different types of breads and cheeses.
We loved our stay! Highly recommend!

Super duper

Easy check-in and check-out process. Good quality rooms. Great rooftop pool and bar.

La piscine est très grande

Very poor customer service. Staff does not even notice you walking in or out. The gym is extremely poorly ventilated- it feels like exercising in a sunny glass sauna. The central air does not work.
You have to ask the front desk for a single dishwasher pod and there was no liquid soap or dish soap provided. I am not exaggerating. The cleaning lady had us go to the front desk every day that we needed a dishwasher pod. The hotel looks nice and sparkly on the outside but the dark aesthetic on the inside is just to camoflauge the poor cleanliness of the interior. Really disappointed.

Apartments were well maintained with comfortable beds. Staff is friendly. Pool on roof is a nice benefit, along with having a grocery store across the street. Wish the area was a little closer to the cooler areas of Old Lisbon, but Ubers are cheap and quick. Nice place to stay if you want some extra space.

The team behind the counter was extremely helpful and awesome.

The staff made this place great. Room was decent and comfortable but, the staff, especially on reception, made it a much more pleasant stay.

The room is well equited, clean and close to the metro and grocery store.

Friendly staff. Nice pool. Clean

Great hotel - very close to Lisbon’s City Center.

Great reception staff, great location for visiting Lisbon

Excellent service…good position …Wow view and pool on the rooftop …perfect room

Pro: Our family enjoyed our stay for 1 week. Rooms were clean and it was great to have breakfast options. Supermarket across the street. Beach towel provided and repairs addressed promptly. Thoughtful welcome gift!

Con: Was hoping the rooms would be ready prior to 3pm, but it was ready after 3:30pm. Only iron access is to go to laundry room to use. Breakfast was fairly the same everyday. Return the free complimentary wine as i did not like dry wine and I wasn't given another option. Staff English is limited.

Quality hotel. Friendly staff, good facilities.
Close to large shopping mall, close to local public transport and close to the airport.

Great area for watching a soccer match! Also only a short drive to airport.
Not really easy to get to other tourist attractions however.
Really liked the accommodations and food at restaurant was great!