Upon Lisbon Prime Residences

Hotels
•
StayUpon
9.2 (3821 reviews)
Rua Luciana Stegagno Picchio, 12, Lisbon, Lisbon, 1549-023 , Lisbon , PT
351-21-1549640

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Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Poor customer service in specific instances
Limited food options

Categories

Cleanliness
8.26
Some reviews indicate poor cleanliness and maintenance issues.
Service
9.73
Many guests praised the friendliness and helpfulness of the staff.
Location
9.77
The hotel is close to local attractions and has good accessibility.
Room Quality
8.72
Rooms were generally comfortable, but some issues with maintenance were noted.
Amenities
9.25
Amenities such as the rooftop pool and grocery store nearby were well-received.
Value for Money
9.21
Good value considering the friendly service and location.
Food and Beverage
8.76
Breakfast options were satisfactory, though a bit repetitive.
Overall Experience
9.93
Overall, guests had a pleasant stay with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Discover the perfect blend of comfort and convenience at Upon Lisbon Prime Residences, your home away from home in the heart of Lisbon.

Relaxation and Recreation
Unwind with our seasonal outdoor pool or keep fit at our well-equipped fitness center. If you prefer to explore the area, bicycles are available for rent to take in the sights.

Amenities Beyond Compare
Enjoy complimentary Wi-Fi, room service, and a delightful restaurant on-site. Our arcade/game room ensures fun for guests of all ages, while our bar/lounge is perfect for a relaxing drink.

Comfort and Convenience
With 129 air-conditioned rooms featuring kitchenettes, flat-screen TVs, and all the essentials, you'll feel right at home. Our 24-hour front desk and concierge services make every stay stress-free.

Book your stay at Upon Lisbon Prime Residences today for an unforgettable experience!

Important information:

  • The seasonal pool will be open from April 14 to September 30.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.2
Based on 3821 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 9.93
C
Cláudio • family_with_children • pt
8
2026-06-06 • via Nuitee
D
Dongala • couple • ao
9
we loved staying here -it was fantastic
Pros:

Good staff. clean place. good location. cleaning service was fantastic - we were not expecting them to come, actually. They are honest and professional - we left our belonging and we found them as we lef.

Cons:

location, swimming pool

2026-06-05 • via Nuitee
E
Esther Sephora • family_with_children • fr
8
Belle expérience
Pros:

- configuration des studios
- bien équipé
- la piscine
- salle de sport
- petit déjeuner jusqu’à 11h , Check out 12h

Cons:

- manque de savon liquide pour les mains dans la salle de bain

2026-06-05 • via Nuitee
Y
Yusmary • family_with_children • pt
9
2026-06-05 • via Nuitee
T
Tania • family_with_children • pt
8
2026-06-04 • via Nuitee
C
Connie • family_with_children • us
10
Pros:

Everything was great. It was cleans, spacious, and accommodating to families. The staff were spectacular. We got to the hotel late at night and everything had already closed near by but the staff still were able to grab a cup of milk for my baby which i truly appreciated.

Cons:

The location. It was a bit further out but it was close to the metro. It was about 25-30 min to get to the center city of lisbon

2026-06-04 • via Nuitee
G
Gergana • solo_traveller • de
10
Pros:

Alles. Vor allem....Die Mitarbeiter von dem Hotel waren freundlichen und hilfsbereit.

2026-06-04 • via Nuitee
S
Sonia • solo_traveller • pt
10
Pros:

Gostei do atendimento da recepção

2026-06-03 • via Nuitee
P
Phil • solo_traveller • gb
7
2026-06-03 • via Nuitee
V
Viktoriia • solo_traveller • ua
5
2026-06-03 • via Nuitee
L
Liselotte • solo_traveller • nl
10
Leuk kindvriendelijk hotel
Pros:

Het zwembad op het dak was geweldig! Onze peuter vond het heerlijk om iedere dag even te zwemmen en wij ook!

Cons:

Het is wat verder van het toeristische centrum maar met een goede metro verbinding is dat niet eens zo erg!

2026-06-03 • via Nuitee
M
Maxi • couple • au
7
Pros:

Pool, gym, location, friendly staff and laundry facilities

Cons:

We were supposed to have our room cleaned and T-Bags weren’t topped up.
Also having Lactose Free Milk (not like just Oat or Almond) as Lactose Free tastes like “normal milk” and is very important for people who are lactose intolerant

2026-06-03 • via Nuitee
V
Vera • solo_traveller • us
10
EXCEPTIONAL
Pros:

The proximity to the venue and mall

Cons:

The staff and apartment were amazing

2026-06-02 • via Nuitee
M
Melim • couple • pt
8
2026-06-02 • via Nuitee
L
Luteva • extended_group • ao
9
Fantatistica
Pros:

Localização e serviços

Cons:

A tampa da sanita estava solta no primeiro dia

2026-06-02 • via Nuitee
R
Rafael • extended_group • pt
10
Absolutamente deslumbrante
Pros:

Absolutamente deslumbrante, com um rooftoop com piscina com vista para a cidade, funcionários atenciosos, um bom restaurante / café logo no 1º andar e as comodidades do apartamento eram qualquer coisa de extraodinário

Cons:

Nada a apontar

2026-06-01 • via Nuitee
A
Artur • couple • pt
9
2026-06-01 • via Nuitee
F
FerminTravels • family_with_children • us
10
STAY HERE. Especially if you're going to an event at the stadium
Pros:

This was a calm and cozy hotel that was walking distance to the stadium. There's literally a walkway that leads you right to it. So if you're staying for an event, this is an ideal location and hotel to stay at.

Cons:

My only knock is that there are no cafes or restaurants in walking distance. So you would likely have to take a taxi to see something unique.

2026-06-01 • via Nuitee
A
Anna • family_with_children • us
10
2026-05-31 • via Nuitee
J
James • couple • au
8
Comfortable
Pros:

Spacious room with kitchenette which was really nice. Short walk to umderground

Cons:

Paying for parking

2026-05-31 • via Nuitee