WoodSpring Suites Plano - North Dallas

Hotels
WoodSpring
7 (315 reviews)
4250 Mapleshade Lane , Plano , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Heating
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Cons:
Poor cleanliness
Uncomfortable bedding
Lack of basic amenities

Categories

Cleanliness
5
Numerous mentions of dirty rooms and poor cleanliness standards.
Service
8
Some positive remarks regarding staff interaction, but issues with responsiveness.
Location
9
Good location mentioned positively in several reviews.
Room Quality
6.5
Mixed sentiments regarding comfort and amenities in the rooms.
Amenities
6
Lack of essential items and equipment in rooms.
Value for Money
7
Some comments indicated reasonable pricing, but quality fell short.
Food and Beverage
8
No significant mentions; standard experience expected.
Overall Experience
6.5
Overall mixed feelings with significant complaints overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:11

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Free WiFi
Stay active and connected during your visit with our on-site fitness centre and complimentary high-speed WiFi.

Comfortable Rooms with Essential Features
Relax in our well-equipped rooms featuring a spacious desk, air conditioning, and a private bathroom for your convenience.

Convenient Location near Major Attractions
Explore nearby attractions such as Historic Downtown Plano and Gerald J. Ford Stadium, all within a short distance from our non-smoking property.

Experience comfort and convenience at WoodSpring Suites Plano - North Dallas. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 315 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.5
C
Chad solo_traveller us
1
Never again will I stay here!
Pros:

The outside appearance and location.

Cons:

Elevator was down and my wife is handicapped. Went up two flights to get to our room. It reeked of marijuana. We couldn’t stay there. Checked out immediately. The lady at the desk was rude. Told us they were a “no refund hotel.”

2026-06-28 via Nuitee
D
Dr. Koteswara Rao extended_group us
1
2026-06-27 via Nuitee
B
Betsy couple us
4
Won’t come again
Pros:

The bed and linen is clean and comfy. Staff is professional and nice. Has water fountain

Cons:

Need to walk upstairs to 4th floor because elevator is down. The shower door is broken, can’t close. Water flow is slow. Room is small. Stairs way smell bad. Table is not clean

2026-06-24 via Nuitee
Z
ZAN solo_traveller us
4
Pros:

Value for the money.

Cons:

Booking.com did not tell me in advance that the property had no working elevator.

In short, hotel good! Booking.com BAD!!

2026-06-23 via Nuitee
E
Elizabeth solo_traveller us
1
Pros:

Didn't stay..canceled it. Due to the elevator not working and manager told me that has been non working for 7 months

2026-06-22 via Nuitee
D
Deshon family_with_children us
10
2026-06-20 via Nuitee
R
Robinson couple us
1
Pros:

Nothing

Cons:

The elevator was down

2026-06-17 via Nuitee
K
Kelly couple us
1
2026-06-17 via Nuitee
K
KARTAL couple us
10
2026-06-13 via Nuitee
A
Allen solo_traveller us
10
Pros:

The area was close to all the shopping centers that I needed the staff here was very friendly and helpful

2026-06-08 via Nuitee
C
Clairmonte solo_traveller us
9
Otherwise, it was OK.
Pros:

N/A

Cons:

I had no access to WiFi

2026-06-03 via Nuitee
P
Poellintz extended_group us
10
2026-06-02 via Nuitee
R
Rodrigo couple us
1
2026-05-31 via Nuitee
A
Adeleke family_with_children us
4
2026-05-28 via Nuitee
J
Johnisha family_with_children us
7
2026-05-27 via Nuitee
R
Reiniell solo_traveller kh
1
Pros:

The place was supposed to be nice

Cons:

UnUpdated profile or booking

2026-05-26 via Nuitee
C
Cesar solo_traveller mx
1
Pros:

Nothing

Cons:

Everything. Infested with roaches, we had to leave.

2026-05-26 via Nuitee
M
Marcus family_with_children us
1
The WORST hotel stay in my life!!!
Pros:

NOTHING !!!

Cons:

Everything! I made a call to corporate to make a formal complaint; this place is extremely uncomfortable and unacceptable in living conditions! I have many pics to corroborate my experience! From a slippery floor, no shower amenities to blood stains in a few areas. My family and I left the room after being there for a couple hours!

2026-05-25 via Nuitee
O
oluwaseun solo_traveller za
8
2026-05-19 via Nuitee
S
Shannon couple us
1
2026-05-11 via Nuitee