WoodSpring Suites Plano - North Dallas

Hotels
•
WoodSpring
6.1 (216 reviews)
4250 Mapleshade Lane , Plano , US
+1 972-422-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Heating
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient/great location (close to shopping)
Several mentions of friendly/helpful staff
Some guests found rooms/linens clean and comfortable
Good price/value noted by multiple guests
Cons:
Reports of insects/roaches and cigarette/marijuana odors
Elevator frequently out of service (many complaints)
Missing/poor amenities (no breakfast, no utensils/plates, pay-for towels)
Slow or unhelpful check-in and occasional rude staff
Room issues: broken shower door, A/C failures, wet carpet
No or unreliable WiFi reported

Categories

Cleanliness
3.5
Multiple guests reported cigarette and marijuana odors, wet carpet, roaches/bugs and general unclean surfaces; a few mentions of clean rooms/linens, but overall cleanliness was frequently criticized.
Service
8.5
Mixed but several strong positives: front desk clerks described as very nice, specific praise for an attendant ('man with the dreads'), and several mentions of friendly/professional staff; offset by some reports of rude or unhelpful staff and slow check-in experiences.
Location
9
Consistently praised as great and convenient; multiple reviewers noted proximity to shopping and a desirable outside appearance.
Room Quality
4.5
Frequent issues: A/C failures, cigarette smell in rooms, broken shower door, slow water flow, small rooms and reports of bugs; a few guests noted clean rooms and comfortable linens but room quality is inconsistent.
Amenities
4
Many amenity shortcomings: elevator out of service for extended periods, no breakfast offered, lack of kitchen utensils/plates/silverware, pay-for towels/tissues and at least one report of no WiFi.
Value for Money
7
Several guests called the price good and affordable and cited value, though others felt they wasted their money due to property condition—overall slightly positive value perception.
Food and Beverage
5.5
Very limited mentions: guests noted there was no breakfast and no plates/silverware despite kitchen facilities; otherwise little positive F&B offering described.
Overall Experience
6.8
Overall mixed-to-negative: several guests reported abandoning their stays or calling it the worst hotel due to cleanliness and service lapses, while others praised location, select staff members and value—resulting in a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Free WiFi
Stay active and connected during your visit with our on-site fitness centre and complimentary high-speed WiFi.

Comfortable Rooms with Essential Features
Relax in our well-equipped rooms featuring a spacious desk, air conditioning, and a private bathroom for your convenience.

Convenient Location near Major Attractions
Explore nearby attractions such as Historic Downtown Plano and Gerald J. Ford Stadium, all within a short distance from our non-smoking property.

Experience comfort and convenience at WoodSpring Suites Plano - North Dallas. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

6.1
Based on 216 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9
Room Quality: 4.5
Amenities: 4
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 6.8
M
Michael • couple • us
10
9 out of 10 would recommend
2026-11-04 • via Nuitee
M
Michael • solo_traveller • us
10
2026-11-04 • via Nuitee
J
Jefferson • solo_traveller • us
10
2026-10-31 • via Nuitee
S
Sofia • solo_traveller • us
10
2026-10-23 • via Nuitee
K
Katrina • couple • us
10
2026-10-17 • via Nuitee
K
Katrina • couple • us
10
I will always book at this hotel when needed
Pros:

Very comfortable living stability, the front desk clerk are very nice and the rooms are always clean

Cons:

I love the property

2026-10-17 • via Nuitee
C
Christyn • couple • us
5
Pros:

The location was great, the staff was supper sweet.

Cons:

There was Tia he’s in my room and the A/C never turned on and cooled the room until this morning around 7am

2026-10-12 • via Nuitee
M
Mya • solo_traveller • us
10
Pros:

The man with the dreads was amazing. Great customer service!

Cons:

The cigarette smell in the bathroom.

2026-10-11 • via Nuitee
D
Dawn • solo_traveller • us
1
2026-10-10 • via Nuitee
D
Dawn • solo_traveller • us
1
Cons:

Rude staff! Kept my 8 year old son clothes!

2026-10-10 • via Nuitee
K
Keven • solo_traveller • us
10
Pros:

Just loveed the the area was magnificent clean people around I would most definitely stay there again

Cons:

Not A thing

2026-10-10 • via Nuitee
E
Edwards • solo_traveller • us
4
2026-09-14 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

The location was convenient. The room was clean and great for my needs. The price was good and affordable.

Cons:

There was no breakfast, which would be nice for non-residents. There were no kitchen utensils available even though there is a stove, refrigerator, and dishwasher.

2026-09-12 • via Nuitee
M
Mykayla • couple • us
1
2026-09-11 • via Nuitee
G
Guzman • solo_traveller • us
10
2026-09-02 • via Nuitee
S
salvatore • solo_traveller • es
6
2026-09-02 • via Nuitee
A
Alexya • solo_traveller • us
8
2026-09-01 • via Nuitee
H
Hemanth • solo_traveller • us
10
2026-08-31 • via Nuitee
C
Capri • solo_traveller • us
9
2026-08-21 • via Nuitee
C
Capri • solo_traveller • us
9
2026-08-21 • via Nuitee