Courtyard by Marriott Phoenix Downtown

Hotels
•
Courtyard by Marriott
8.3 (397 reviews)
132 South Central Avenue , Phoenix , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Expensive parking
Limited food choices

Categories

Cleanliness
8.41
Most reviews mention a clean hotel, but some amenities had issues.
Service
9.38
Many reviews highlight helpful and accommodating staff.
Location
9.42
Conveniently located near events and attractions.
Room Quality
8.37
Rooms were generally comfortable but with AC issues reported.
Amenities
7.9
Parking was noted as expensive and not included.
Value for Money
7.36
Some concerns with high parking costs and extra charges.
Food and Beverage
6.91
Negative sentiments related to food choices and quality.
Overall Experience
8.68
Overall a positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Convenient Downtown Location

Located in the heart of Phoenix, Courtyard by Marriott Phoenix Downtown offers a perfect blend of comfort and convenience. Just steps away from attractions like Copper Square and the Phoenix Convention Center, our hotel is the ideal choice for both leisure and business travelers.

Modern Amenities for a Relaxing Stay

Enjoy a range of amenities during your stay, including a restaurant, bar, indoor pool, and fitness centre. Unwind in our non-smoking rooms, take advantage of the free WiFi, or explore the city with our complimentary bike rentals.

Exceptional Service and Hospitality

Our dedicated staff, fluent in both English and Spanish, are ready to assist you with concierge services, making your stay seamless and enjoyable. Whether you need assistance at the business centre or simply want to relax at the snack bar, we've got you covered.

Experience the best of Phoenix at Courtyard by Marriott Phoenix Downtown. Book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 43 per day.

Location

Guest Reviews

8.3
Based on 397 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 8.68
G
Gary • solo_traveller • us
1
Undisclosed details led to a quick departure
Pros:

The room was beautiful and bed was comfortable, for the time I was able to sleep.

Cons:

It’s undergoing an extensive renovation. Only 1 of 3 elevators was working and it took 5-10 minutes to get it to stop on my floor.
The location is also in a less desirable neighborhood.
Construction workers were starting at 7 am and they weren’t quiet.
Asking staff for another room on another floor was met with “they are working on every floor and moving throughout the building.
I ended up checking out early and booking a different hotel.

2026-03-28 • via Nuitee
A
ALYXANDRA • family_with_children • us
2
Awful, do not recommend.
Pros:

I liked that it was close in proximity of the venue we were going to.

Cons:

I only gave this star a 1 due to the proximity of the venue, but the rest was awful. The mattresses and pillows are the most uncomfortable we ever experienced. They need to do less renovating in the halls and more investing into the mattresses and pillows, seriously. There was one large towel in the bathroom. The elevators broke during our stay and when they were “working” they literally took over 5 minutes to get to you. We ended up getting very familiar with the stairs to get around the hotel. The staff was very stiff, especially in the hotel bar on the 4th floor. The hostess at the bar was very rude and had she spent more time have basic manners and less attitude maybe she’d gotten the order correct on our overpriced food. I would never stay here again.

2026-03-23 • via Nuitee
J
Jessica • extended_group • us
10
2026-01-19 • via Nuitee
A
Amy • couple • us
10
It was great. beautiful inside! The staff was nice
Pros:

Nice arena and stadium view

Cons:

Scary garage and alley

2025-12-15 • via Nuitee
R
Raymond • family_with_children • jp
10
2025-12-12 • via Nuitee
F
Fred • extended_group • us
10
Pros:

Location and conditions

2025-12-09 • via Nuitee
D
Darrell • couple • us
10
2025-12-08 • via Nuitee
K
Kim • extended_group • us
9
Bed was comfortable
Cons:

Parking was very expensive. Through website it appeared breakfast was available for .10

2025-11-25 • via Nuitee
A
AL • couple • us
9
2025-11-12 • via Nuitee
S
Sergi • extended_group • es
7
Nothing outstanding, but OK
2025-11-12 • via Nuitee
E
Escobar • couple • us
10
2025-11-09 • via Nuitee
G
Grace • extended_group • us
10
2025-10-26 • via Nuitee
J
joann
10
Pros:

Yes

2025-10-12 • via Nuitee
D
Dave
10
Pros:

Cool vibes all around would come back

2025-10-10 • via Nuitee
K
Kondo • family_with_children • mx
10
Pros:

The staff was helpful, the waiting time to be assisted was short.

Cons:

Seems unfair to pay extra for a valet service, should be included.

2025-10-07 • via Nuitee
G
Gwen • family
6
Pros:

Elevator wasn’t working properly. They up sold a $50 fee for things we “might charge” to the room like $45 valet parking or restaurant items. It was not clear if this would be refunded to my credit card after we left without spending that money. The adjacent parking garage was dirty and also cost $40.

2025-10-06 • via Nuitee
L
Lilliana
4
Pros:

The only issues we had is the room was a little warm, although the thermostat said it was on and at 65 it still felt warm. The bathroom sink was a bit clogged and we noticed a lot of the outlets weren’t working

2025-10-01 • via Nuitee
C
Charlotte • couple • us
5
Not very good
Pros:

0nothing

Cons:

The food choices, and the place seemed outdated and lots of flies

2025-09-28 • via Nuitee
D
debra
10
Pros:

Great location downtown

2025-09-26 • via Nuitee
G
Gabriela • partner
8
Pros:

Staff was very accommodating after an unexpected complication.

2025-09-23 • via Nuitee