Hotel Citio Shizuoka

Hotels
8.2 (805 reviews)
Aoi-ku Tenma-cho 1-2 , Shizuoka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.51
Some issues noted, including dusty air filters and shampoo residue.
Service
8.98
Staff are friendly and professional, with excellent service noted throughout multiple reviews.
Location
9.02
Centrally located, convenient access to transportation and shopping.
Room Quality
7.97
Rooms are comfortable and spacious, but some have issues like tight sink space.
Amenities
8.5
Good amenities, although some reviews mention missing coffee in rooms.
Value for Money
8.46
Generally good value for the price, as noted in several reviews.
Food and Beverage
7.01
Limited food options noted; breakfast not provided.
Overall Experience
8.18
Positive experiences overall, with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Convenient Location
Hotel Citio Shizuoka is strategically located just minutes away from major transportation hubs and popular attractions, making it the perfect choice for travelers looking to explore the vibrant city of Shizuoka.

Modern Amenities
Experience ultimate comfort in our rooms featuring Simmons beds, high-tech toilets, and complimentary toiletries. With free WiFi access and convenient appliances like a refrigerator and electric kettle, we ensure a hassle-free stay for our guests.

Exceptional Services
Our hotel offers a range of services including a 24-hour front desk, luggage storage, and the option to borrow items like a trouser press and air purifier. Additionally, guests can enjoy the convenience of drink vending machines and nearby parking facilities.

Ready to experience the best of Shizuoka? Book your stay at Hotel Citio Shizuoka now for a memorable and convenient accommodation experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 805 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.18
S
Santa • family_with_children • jp
7
Pros:

Está bien ubicado. A un buen precio

Cons:

Prendimos el aire acondicionado y olía muy mal. Tuvimos que apagarlo. Tuvimos mucha alergia por el aire sucio y el olor

2026-03-21 • via Nuitee
C
carlos • family_with_children • mx
10
2026-03-18 • via Nuitee
M
Michael • family_with_children • nz
10
Excellent stay
Pros:

Excellent stay all around.

2026-03-05 • via Nuitee
N
Naomi • solo_traveller • jp
9
I would stay there again and recommend it to my colleagues and friends.
Pros:

The staff was very friendly and helpful. I asked for an extra blanket, and they immediately brought one for me. The bathroom was very clean, and clean towels were provided each day that I was there. The cleaning staff was also very kind. Even though it was in the middle of a busy area of Shizuoka, it was very quiet inside my room. Also, it was so close to Shin-Shizuoka station!

Cons:

It was a shame that the escalator from the 2nd floor going down was under construction.

2026-03-03 • via Nuitee
E
Eunbee • solo_traveller • kr
10
2026-03-03 • via Nuitee
S
Susan • solo_traveller • jp
9
Great location and clean!
Pros:

Location and a very clean bathroom

Cons:

Carpet was old.

2026-03-01 • via Nuitee
K
Kim • couple • kr
10
2026-02-25 • via Nuitee
翔 • solo_traveller • jp
8
2026-02-24 • via Nuitee
H
Hikaru • solo_traveller • jp
7
2026-02-12 • via Nuitee
A
Ayumi • family_with_children • jp
4
清潔感に欠ける
Pros:

1階にドラッグストア、地下にマクドナルドがあった。
フロントの対応は良かった。

Cons:

水回り、特にシャワールームのカビや汚れ、悪臭が気になりました。
エレベーター前の窓周辺も汚れと臭いが不快でした。

2026-02-12 • via Nuitee
Y
Yuki • family_with_children • jp
8
Pros:

シャワールームが良かった。ガラス張りとはいえ、密閉されているので、飛び散りとかを気にせずに入れた。

部屋の広さも1人にはちょうど良かった。

Cons:

掛け布団の長さが足りなかった。
脚が出てしまい朝方起きてしまった

2026-02-10 • via Nuitee
Y
Yasuhiko • solo_traveller • jp
8
Pros:

アクセスの良さと料金

Cons:

特になし

2026-02-09 • via Nuitee
N
nakamura • solo_traveller • jp
10
2026-02-09 • via Nuitee
F
Flora • family_with_children • fr
8
Pros:

L'emplacement de l'hôtel est très bien !
On peut y accéder facilement a pieds depuis la gare.

2026-02-08 • via Nuitee
L
Leslie • couple • jp
10
I will be back next month.
Pros:

I often stay here, staff are fantastic and Uber delivery is allowed to the rooms.

Cons:

The bathroom was way too small, brushing your teeth is impossible without breaking your elbow on the glass shower wall.

The floors in the bathrooms are really slippy and it’s like a clown walking on a large banana skin and I nearly went ass over t!t a couple of times.

2026-01-28 • via Nuitee
Y
yun • couple • kr
10
2026-01-28 • via Nuitee
S
SUNGWOO • couple • kr
10
다음에 시즈오카가면 고민도 안하고 시티오 호텔
Pros:

위치가 너무 좋습니다
공항 리무진 타고 내려서 캐리어 끌구 5분도 안걸려요
지하에 맥도날드 1층에 드럭스토어 앞건물에 세노바 뒷건물엔 돈키호테
너무 편했습니다 아 직원분들도 엄청 친절합니다

Cons:

외풍이 있었는데 따로 방온도 조절하는건 없었던것 같아요 아 물론 못잘정도였으면 프론트에 말했겠지만 개선점이 있다면 말하라길래 그나마 생각해낸거에요 만족스러웠습니다

2026-01-26 • via Nuitee
T
Tomita • solo_traveller • jp
10
2026-01-25 • via Nuitee
山田 • couple • jp
10
2026-01-25 • via Nuitee
심 • family_with_children • kr
8
2026-01-25 • via Nuitee