AC Hotel by Marriott Madison Downtown

Hotels
AC Hotels by Marriott
8.9 (186 reviews)
One North Webster Street , Madison , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Professional staff
Beautiful view
Great location
Cons:
Musty bed sheets
Noise from street
Buffet service issues

Categories

Cleanliness
8.33
Most rooms were clean, but some reported issues like musty sheets.
Service
9.8
Outstanding service from staff, especially Olivia the valet.
Location
9.34
Great location near the Capitol and farmers market, perfect for events.
Room Quality
8.49
Rooms were mostly comfortable with a stunning view, but some noise complaints.
Amenities
8.82
Good amenities overall, but some areas could see improvement.
Value for Money
8.28
Mixed feedback; some felt it should be higher given the price.
Food and Beverage
8.83
Delicious restaurant with good views, but some logistics were poorly designed.
Overall Experience
9.3
Great experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

European Elegance Inspired Furnishings
Experience luxury and sophistication in every room with furnishings inspired by European elegance. Enjoy the comfort and style that make your stay truly memorable.

Entertainment at Your Fingertips
Relax and unwind with a SmartTV in each room, allowing you to stream your favorite shows on Netflix and other film channels. Stay entertained during your downtime and make the most of your stay.

Convenient Location
Located just minutes away from the University of Wisconsin-Madison and the State Capitol Building, AC Hotel by Marriott Madison Downtown offers easy access to the best attractions in the area. Explore the city with ease and make the most of your visit.

Book your stay at AC Hotel by Marriott Madison Downtown now for an unforgettable experience.

Important information:

A fee will be assessed for smoking in a nonsmoking room.
Our hotel will be undergoing renovations from November 17, 2025, through early March 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 35 per day.

Location

Guest Reviews

8.9
Based on 186 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.49
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Carmen family_with_children us
10
Relaxing, nice room with comfortable mattress.
Pros:

Room was nice and comfortable. Check in and out was easy.

Cons:

I’m not crazy about the parking situation. It’s one of those locations you really rather use the valet out of necessity versus convenience.

2026-01-19 via Nuitee
J
John couple us
4
Pros:

Good location. Great bathroom setup.

Cons:

No carpeting in room. Very hard edged. Constant scraping of chairs, music and noise from club above. Very slick design but cold and unwelcoming feel. Noisy club atmosphere. No self parking on premises. Overpriced valet only.

2026-01-19 via Nuitee
K
Kathleen couple us
9
2025-11-20 via Nuitee
G
Geralyn couple us
10
2025-11-17 via Nuitee
J
Jason
10
Pros:

Easy parking, nice rooms

2025-10-03 via Nuitee
S
Sherri
10
Pros:

Clean room, professional staff, beautiful Capitol view

2025-09-18 via Nuitee
M
Michael partner
10
Pros:

Very nice location for the nearby farmers market. Great spot.

2025-09-13 via Nuitee
T
Torrey family_with_children us
10
Perfect hotel overlooking the stunning Capitol building in beautiful Madison
Pros:

We enjoyed such a nice weekend in Madison at the AC. It was my son's move-in weekend at the University of Wisconsin so we really needed it to be a special few days and this fabulous hotel delivered. Our rooms were very comfortable, especially Room 601 which was a corner room with a stunning view of the lake. The people were kind and helpful. The restaurant is delicious and has an extraordinary view of the Capitol buiilding. We loved our stay!!

2025-08-26 via Nuitee
M
M5159BGlisas NONE
10
Outstanding Service from Olivia at AC Hotels
Pros:

We recently stayed at the AC Hotel in Madison and had the pleasure of meeting Olivia, who was working as the car valet. From the start, she was incredibly kind, courteous, and friendly—making us feel welcome right away. She’s clearly very knowledgeable about the area and gave us fantastic recommendations for places to eat along State Street.

We were in town for a biking trip, and when we mentioned our plans, Olivia went above and beyond—providing clear directions once we were on the bike path and suggesting fun stops along the way. Her enthusiasm for Madison really shone through, and her helpful tips made our visit even more enjoyable.

If you’re staying at the AC Hotel, keep an eye out for Olivia—she’s a gem!

2025-08-09 via Tripadvisor
C
Christine partner
10
Pros:

Great location, and amenities. Room was clean and quiet.

2025-08-04 via Nuitee
K
Kelly family
10
Pros:

The buffet was not well attended to. There are two stations that can only be served by attendants but usually no one is around to help with them. One thing that would be easy to fix: the utensils for self serve are horrible and frustrating to use- a little tiny fork for the cornichons and a knife for the mustard? And you fish everything out of jars. Just tacky and poorly thought out. The tongs are slippery. Just poorly designed all the way around

2025-07-21 via Nuitee
L
Lisa family_with_children us
9
2025-07-19 via Nuitee
G
G8699HEwilliamw Business
10
Great valet service.
Pros:

Valet experience
Olivia at the valet desk was so prompt and super friendly. Made for a great stay. She was awesome and the overall valet experience was better than most if not all. If you stay here you will enjoy Olivia as well. Thank you for the great service.

2025-07-16 via Tripadvisor
A
Angela extended_group us
10
Great stay. I will definitely come back!
Pros:

The staff were very helpful. My car battery died and the valet helped me charge my battery. He was very kind and went above and beyond to help me. We were grateful!

Cons:

Nothing

2025-07-14 via Nuitee
J
Judith friends
10
Pros:

I came to Madison for Art on the Square. The location was perfect! Staff from check to check out were so very kind and accommodating. I highly recommend The AC by Marriot.

2025-07-13 via Nuitee
V
Verified traveler
10
Everything was perfect
Pros:

Amazing stay! Everything was super smooth and thoughtful. Valet parking made things easy, and they even brought my food delivery right to my door. Overall, a perfect experience. I would absolutely stay here again if I have the chance.

2025-07-12 via Nuitee
V
Valerie family
6
Pros:

For what we paid. I would’ve expected a step up. The bed sheets smelled a little musty. We were on the third floor and definitely heard street noise. It was ok.

2025-07-12 via Nuitee
N
nycn Business us
6
Petty Staff
Pros:

This hotel has potential. Cannot beat the location for a downtown vibe and has a decent restaurant upstairs. Unfortunately, the customer service is subpar and they don’t do much. There is a manager that hides behind closed doors and instructs the staff, college kids, to refuse no-brainer requests like sending up or even giving bottles of water at the front desk. Petty.

2025-07-07 via Tripadvisor
E
Evan
10
Pros:

Nice place, great staff!

2025-06-29 via Nuitee
R
Rodolfo
10
Pros:

Excellent hotel

2025-06-26 via Nuitee