Hotel Censal

Hotels
7.8 (1102 reviews)
Avda. País Valencià nº 25 , Villajoyosa , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.85
Several reviews mention issues with cleanliness, including dirty windows and lack of proper maintenance.
Service
8.31
Service was noted positively by several guests, although there were some reports of delays in addressing issues.
Location
9.35
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.81
Generally comfortable but reports of issues with hot water and limited space in some rooms.
Amenities
7.34
Amenities like the pool received mixed feedback, with some guests unsatisfied with expectations.
Value for Money
7.8
Overall a decent value, although some guests felt additional costs (like breakfast) did not match quality.
Food and Beverage
6.85
Breakfast offerings received criticism and were described as inadequate.
Overall Experience
8.12
The overall experience was a mix of positive and negative, but many guests noted they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Stunning Views and Modern Comfort

At Hotel Censal, experience the perfect blend of modern comfort and breathtaking views. Each air-conditioned room is equipped with a flat-screen TV, and select rooms offer stunning sea or city views. Relax in the private bathroom with complimentary toiletries and a hairdryer for your convenience.

Exciting Activities and Services

Indulge in a range of activities like golfing and diving in the picturesque surroundings. Take advantage of bike and car hire services provided by the hotel for exploring the area at your own pace.

Convenient Location

Located just 9 km from bustling Benidorm and 29 km from vibrant Alicante, Hotel Censal offers easy access to nearby attractions. With Alicante Airport only 38 km away, your journey to relaxation begins as soon as you arrive.

To experience luxury and convenience at Hotel Censal, book your stay now!

Important information:

The half-board and full-board services, including lunch and dinner, are provided at a partner restaurant near the hotel, not on the hotel premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 1, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 12 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1102 reviews
Cleanliness: 6.85
Service: 8.31
Location: 9.35
Room Quality: 7.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.85
Overall Experience: 8.12
M
María Dolores • couple • es
6
Pros:

La tranquilidad.

Cons:

Que ne dieron la habitación más esquinada, si vista al mar

2026-02-14 • via Nuitee
A
Ana Maria • couple • es
10
2026-01-19 • via Nuitee
N
Naoufal • solo_traveller • fr
6
Pros:

Il y avait une mauvaise odeur

Cons:

Odeur

2026-01-19 • via Nuitee
J
Jean • extended_group • ie
9
2026-01-19 • via Nuitee
E
Elisabet • family_with_children • es
7
Bien pero mejorable algunas cosas
Pros:

Nos pusieron en una habitación bastante amplia y tenía vistas a la playa, además, se encuentra cerca de playa.

Cons:

No me gusto el desayuno, que pensaba que era una buffet y no, te dan unos tickets en lo que solo te entra una tostada, zumo y café, nada de dulce ni nada más.
Y otra cosa, es que el día que pusimos para que nos limpiaran la habitación, no nos cambiaron las sábanas (que estaban sucias y se veía) y no nos repusieron los geles y champús.
Por el resto bien.

2026-01-19 • via Nuitee
R
Raquel • couple • es
6
Pros:

Las camas de las habitaciones grandes

Cons:

Falta mantenimiento del hotel, camas con patas rotas, cajas fuerte que no funciona, duchas en mal estado, aire acondicionado sin funcionar...destacar la amabilidad del personal

2026-01-19 • via Nuitee
P
Pascual • couple • es
9
2026-01-19 • via Nuitee
S
Sílvia • extended_group • es
9
Ha estat molt agradable
Pros:

El tracte amb el personal ha estat immillorable. La neteja impecable. La situació de l'hotel fantàstica.

Cons:

Res. Ara matreix no se m'acut res que es pugui millorar.

2026-01-19 • via Nuitee
A
Andrea • family_with_children • at
8
2026-01-19 • via Nuitee
M
Maria • solo_traveller • es
8
2026-01-15 • via Nuitee
M
Maria Teresa • couple • es
8
Pros:

Ubicación

Cons:

El ruido exterior

2026-01-09 • via Nuitee
J
Jörgen • couple • fi
8
2025-12-31 • via Nuitee
N
Nick • solo_traveller • nl
7
2025-12-13 • via Nuitee
C
Chelo • couple • es
10
2025-12-08 • via Nuitee
F
Fernando • solo_traveller • ec
1
No lo recomiendo
Pros:

Ubicación

Cons:

No me atendieron a la hora de solucionar una incidencia ! No abría la puerta de la habiatacion y estuve una hora y 10min esperando fuera !!

2025-12-08 • via Nuitee
S
stephen • solo_traveller • gb
7
2025-12-08 • via Nuitee
C
cristina • couple • es
7
Buena estancia
Pros:

El hotel estaba muy bien ubicado y limpio

Cons:

Hacía calor y no podía quitar el aire

2025-12-07 • via Nuitee
A
Andy • extended_group • gb
10
Overnight trip to see a show, perfect location and good service.
Pros:

Great location

Cons:

No parking

2025-12-07 • via Nuitee
P
Pablo • family_with_children • es
8
2025-11-28 • via Nuitee
M
Markussen • solo_traveller • no
8
2025-11-22 • via Nuitee