Doubletree by Hilton Istanbul Umraniye

Hotels
Doubletree by Hilton
8.8 (1119 reviews)
Yaman Evler Mah. Haldun Alagas Cad. No:2 Umraniye , Istanbul , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near metro and shopping
Cons:
Cleanliness issues reported
Breakfast quality and pricing concerns

Categories

Cleanliness
7.78
Cleanliness was a concern this year, with reports of sticky door handles and stray hair in the bathroom.
Service
9.75
Staff were consistently mentioned as friendly, helpful, and attentive across multiple reviews.
Location
9.29
The hotel has excellent access to a nearby shopping mall and metro station, making it very convenient.
Room Quality
8.24
Rooms were generally clean and comfortable, but not overly exceptional.
Amenities
8.77
The hotel offers good amenities, including a nice pool and access to local shopping.
Value for Money
8.23
Considering the location and service quality, the value is generally good, but breakfast is considered overpriced.
Food and Beverage
9.28
Food quality was highlighted as excellent, particularly the meals prepared by chef Ugur.
Overall Experience
9.05
Overall, guests had a very positive experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:10

Property Description

Luxurious Accommodation
Experience stylishly decorated rooms with soundproofing, air conditioning, and modern amenities including a flat-screen TV and minibar. Some rooms even feature a cozy seating area for added comfort.

Convenient Facilities
Enjoy complimentary WiFi, private parking, and access to a fitness center and an indoor swimming pool with sun loungers. Benefit from the 24-hour front desk, concierge services, and valet parking for a hassle-free stay.

Prime Location
Situated in the bustling business district, adjacent to Canpark Shopping Mall, and close to major attractions like Emaar Square Mall and Taksim Square, DoubleTree by Hilton İstanbul Ümraniye offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at DoubleTree by Hilton İstanbul Ümraniye!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SAW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1119 reviews
Cleanliness: 7.78
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.05
Z
Zi Xiang extended_group my
10
2026-05-29 via Nuitee
G
Gülhan family_with_children nl
1
Teleurstellend
Pros:

Locatie

Cons:

Wij werden slecht behandeld. We hadden geboekt van 20 t/m 25 mei. Op 23 mei werden we aangesproken dat we de hotel moesten verlaten, mijn vrouw had een kleine operatie gehad, dat was de reden om te gaan vertrekken. İk vroeg een officiële besluit hierover, maar konden ze niet laten zien. Het zou veranderd zijn vanaf 1 januari 2026, dit hoor ik voor het eerst en zoiets bestaat ook niet. Vreemde van het verhaal is, op dezelfde dag konden wij in een andere wijk terecht bij een andere Hilton hotel. Daar vonden ze het ook een raar verhaal. Meest pijnlijke is, werd gezegd, jullie moeten nu vertrekken anders moeten we dwingen, terwijl we probeerden te begrijpen. Kosten vervoer naar het ander hotel en het verschil, werd niet vergoed. want andere hotel was wat duurder.
İk heb de afgelopen dagen officiële besluit afgewacht maar niet ontvangen. Daarom zet ik mijn verhaal nu hier, ik heb aan de manager ook aangegeven dat ik het gesprek met hem op ga nemen, met akkoord heb ik dat ook opgenomen.

2026-05-25 via Nuitee
F
fatih solo_traveller nl
10
Pros:

Locatie netheid en personeel.
Vooral personeel in her restaurant en keuken.
En bij de receptie dame medine heeft ons goed geholpen..

Cons:

Bijna niks. Alleen in de avond had ik water gevraagd die zijn ze vergeten te brengen.

2026-05-25 via Nuitee
S
Semiha couple de
10
Pros:

Top

Cons:

Top

2026-05-25 via Nuitee
F
Faton solo_traveller xk
8
2026-05-24 via Nuitee
I
IBRAIM family_with_children mk
8
2026-05-23 via Nuitee
J
Jamilya couple kz
10
2026-05-20 via Nuitee
W
Wafaa couple sa
8
جميلة
Pros:

الموقع ملاصق لمول canparkAVM
ويوجد بعض المطاعم والكافيهات اسفل الفندق. ويوجد المترو.

Cons:

بعيد عن الاماكن السياحية ،
الفطور محدود غير متنوع.

2026-05-20 via Nuitee
Z
Zaheer solo_traveller za
6
Pros:

Centrally located and the mall was a bonus .
Waiters at breakfast were helpful and kind.

Cons:

The little irritations.
Bedroom closet door not working.
Tea station had no fresh milk.
Constantly having to call reception to refill .
The chefs at breakfast have no idea how to prepare an omelette or eggs sunny side up.
I didn't feel the Hilton experience

2026-05-19 via Nuitee
T
Tugba family_with_children at
10
2026-05-18 via Nuitee
T
Tugba family_with_children at
10
2026-05-18 via Nuitee
E
efraim solo_traveller tr
2
2026-05-17 via Nuitee
E
efraim solo_traveller tr
3
2026-05-17 via Nuitee
A
Ali family_with_children fr
8
2026-05-16 via Nuitee
M
Mohamed Tariq family_with_children in
10
2026-05-16 via Nuitee
M
Mario solo_traveller it
9
complimenti
2026-05-15 via Nuitee
S
Sali extended_group ge
7
2026-05-15 via Nuitee
A
Aynur solo_traveller de
9
Pros:

Mitarbeiter an der Lobby sehr hilfsbereit. Zimmer sind sehr komfortabel und sauber. Super Lage zu allen Standorten und direkten Zugang zum Einkaufszentrum. Taxis immer verfügbar.

Cons:

Dusche ist fűr eingeschränkte Menschen nicht gut.Etwas rutschgefahr ansonsten nichts auszusetzen:-)

2026-05-11 via Nuitee
M
mansour solo_traveller sa
10
Pros:

All

Cons:

Nothing

2026-05-08 via Nuitee
E
Emil family_with_children si
10
2026-05-08 via Nuitee