Hilton Garden Inn New York Times Square South

Hotels
•
Hilton Garden Inn
8.6 (5032 reviews)
326 West 37th Street , New York , US
+1 212-868-6700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Inconsistent service

Categories

Cleanliness
7.74
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.21
Service described as friendly by multiple guests, though some noted inconsistencies.
Location
9.75
Consistently praised for its excellent proximity to Times Square and other attractions.
Room Quality
8.2
Rooms are small and some were poorly maintained, but some guests found them very comfortable.
Amenities
8.73
Restaurant and bar service were commended, though some issues with food temperature.
Value for Money
8.69
Price differences reported by some guests, but overall viewed as acceptable given location.
Food and Beverage
7.74
Feedback indicated cold food items at breakfast, affecting overall satisfaction.
Overall Experience
8.71
Mixed experiences noted; some guests had a wonderful stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Convenient Location
Located near Jacob K. Javits Convention Centre and Times Square, the Hilton Garden Inn New York Times Square South offers easy access to key attractions.

Comfortable Rooms
Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, and mini-refrigerator. Enjoy a productive workspace with a desk and ergonomic chair.

Great Facilities
Start your day with complimentary coffee, stay active at the fitness centre, and grab snacks from the 24-hour Garden Market.

Book now for a memorable stay at the Hilton Garden Inn New York Times Square South, just a short distance from LaGuardia and JFK Airports.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 56.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 5032 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
L
lyriam Airim • couple • pr
10
En general bueno,
Pros:

La amplitud de la habitación

Cons:

La cortina de la ducha es muy corta y el piso del baño se inunda cuando te bañas, eso provoca que resbale. Yo solicité una habitación para personas con movilidad reducida y el problema del piso mojado fue muy peligroso.

2026-09-18 • via Nuitee
A
Aquin • couple • fr
8
Très bon séjour
Pros:

Personnel adorable. Bienveillant.
Propriété sans soucis.
Literie incroyable.

Cons:

Localisation qui peut faire peur quand on ne connaît pas NYC. Plusieurs drogués dans la rue mais qui ne sont pas méchants.

2026-09-17 • via Nuitee
M
Merith • couple • us
10
2026-09-16 • via Nuitee
K
Kim • family_with_children • us
8
2026-09-16 • via Nuitee
M
Maria • couple • pe
6
Pros:

ubicacion fue buena, muy centrica.

Cons:

En la entrada del hotel hay un parque con gente fumando, no me gusto el ambiente.

2026-09-15 • via Nuitee
J
John • family_with_children • us
8
Nice but not cheap
Pros:

Familiarity

Cons:

Familiarity. We had stayed there before.

2026-09-14 • via Nuitee
L
Linn • couple • no
4
Hadde forventet en bedre standard når det koster nesten 4000 for en natt
Pros:

Gode senger

Cons:

Rommet var slitt og aircondition bråkte mye

2026-09-14 • via Nuitee
D
David • solo_traveller • gb
9
Pleasant hotel minutes from Times Square
Pros:

30 minute late checkout

Cons:

Allonger late checkout

2026-09-14 • via Nuitee
A
Angela • couple • us
5
Decent
Pros:

Security

Cons:

Smelt like smoke and not clean

2026-09-14 • via Nuitee
M
Mojica • couple • pr
10
EXCELENTE!!!!
Pros:

Excelente ubicación, trato y localización. Queda cerca de todo, muy céntrico si deseas disfrutar del ambiente único de NYC.

2026-09-13 • via Nuitee
X
XIANG • solo_traveller • us
9
It was a good stay.
Pros:

Great location! Everything was so convenient. The subway and Penn Station are also just a short walk away, which made getting around the city really easy. The area felt very safe, and overall, I had a great stay.

2026-09-13 • via Nuitee
G
Green • solo_traveller • us
10
I. Love. The. Hilton
Pros:

The. Location. The. Room. Was. Very. Clean. And. Comfy

2026-09-13 • via Nuitee
K
Kalléu • couple • br
9
2026-09-10 • via Nuitee
B
Ben • couple • us
8
2026-09-10 • via Nuitee
E
Elena • family_with_children • cr
7
2026-09-10 • via Nuitee
G
GAURAV • couple • ca
7
Overall it was okay
Pros:

The location

Cons:

My room was on 2nd floor, expected to get the floor in higher level with much better view considering the price I paid

2026-09-09 • via Nuitee
A
Asha kibwana • couple • gb
6
It is terrible experience at this hotel. lost my stuff at my room and management don't do anythings
Pros:

i like th position of the hotel

Cons:

I am not happy at all
I lost my new trainer and t-shirt in this hotel
I have already complain about this and I did not get nothing

2026-09-09 • via Nuitee
A
Amber • solo_traveller • us
10
2026-09-07 • via Nuitee
A
Azieb • family_with_children • us
10
Great stuff.
Pros:

I didn't eat breakfast but I had a dinner and everything was good.

Cons:

Except the hotel price because I want to extend it due to some issues and the was doubled and it put in to financial situation.

2026-09-07 • via Nuitee
H
Huber • couple • ca
9
Wonderful value for a very clean and comfortable room in an amazing location.
Pros:

Excellent location and service

Cons:

Slightly loud AC in room.

2026-09-05 • via Nuitee