Our Habitas Tulum - Adults Only

Hotels
8.9 (364 reviews)
Carretera Tulum-Bocapaila , Tulum , mx

Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and relaxing location
Cons:
High prices for food and extras
Cleanliness issues and pests

Categories

Cleanliness
8.19
Noted issues with cleanliness in the beach area and presence of insects in rooms.
Service
10
Staff were highlighted as super attentive and accommodating throughout the stay.
Location
8.66
Some concerns regarding distance from restaurants and amenities in Tulum.
Room Quality
8.2
Concerns about pests and the ambiance being dark and loud.
Amenities
8.65
General amenities were appreciated, though some were considered overpriced.
Value for Money
8.68
Food and beverage prices were noted as high compared to value.
Food and Beverage
9.14
Food was described as excellent but lacking in variety.
Overall Experience
9.69
Guests generally enjoyed their experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Luxurious Eco-Resort in Tulum

Private Beach and Outdoor Pool: Enjoy the stunning private beach area and relax by the year-round outdoor pool at Our Habitas Tulum.

Gourmet Dining and Relaxation: Indulge in delicious meals at the on-site restaurant and unwind with complimentary bathrobes and toiletries for your comfort.

Convenient Amenities: Benefit from free WiFi throughout the property and a 24-hour front desk to assist you during your stay.

Book your stay at Our Habitas Tulum for an unforgettable eco-friendly experience in Tulum!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that an additional charge of Environmental fee of US$2.82 per night isn't included, and it will be charged upon arrival during check-in. Aditionally, please note that "Tax" may vary.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 364 reviews
Cleanliness: 8.19
Service: 10
Location: 8.66
Room Quality: 8.2
Amenities: 8.65
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.69
L
Louise couple fr
9
Hotel merveilleux mais mauvais accès à la plage
Pros:

Tout était parfait ! L'hotel est vraiment beau, très en harmonie avec la nature qui l'entoure. Idéal pour déconnecter et se reposer. Les chambres sont grandes, vraiment agréables et luxueuses. On a adoré la salle de bain en extérieur!
La piscine est très agréable, le restaurant aussi. Il y a beaucoup de transats et fauteuils pour se poser à différents endroits.
Le vrai plus de l'hotel ce sont toutes les activités proposées gratuitement ! Nous avons eu sound bath, yoga, et avons pu assister à un lever de soleil avec un joueur de handpan. Il y a des jeux de société aussi.

Cons:

Le seul point réellement dommage, est l'accès à la mer. Il faut s'y attendre parce que si on vient pour la plage alors il ne faut pas aller dans cet hotel. Les photos peuvent être trompeuses. La plage est une petite anse entre les rochers, avec de grosses vagues, et énormément de sargasses qui ne sont pas ramassées par l'hotel. C'est dommage pour un hotel de ce standing.
Nous ne nous sommes donc pas baignées dans la mer de notre séjour, et n'avons vu aucun autre client s'y baigner. Heureusement nous avions passé quelques nuits avant dans un hotel plus au Nord dans le parc Jaguar, et la mer était bien plus accessible, plus calme, beaucoup plus claire aussi, et les hotels y ramassaient presque tous les sargasses.

2026-04-23 via Nuitee
E
eda couple es
6
Pros:

The rooms are designed very well, a great atmosphere in general.

Cons:

The sea was full of seaweed, as far as we understand some hotels is cleaning it whereas this one is not. Our stay was first week of April and it was not possible to swim in the hotel beach, hence we need to go other beaches all the time. Also they charged us more then we have booked in the booking, although I tried to reach and get refund, they gave vague answers and then stop answering.

2026-04-14 via Nuitee
A
Alex couple us
10
2026-04-12 via Nuitee
C
Cristhian couple hn
10
Paz y tranquilidad.
Pros:

Espectacular todo, el personal muy amable; nos dieron un upgrade en la habitación, teníamos una con vistas al mar y me dieron una con piscina, muchas gracias lo recomiendo al 100% volveremos pronto.

2026-04-09 via Nuitee
D
Danny couple us
10
Beautiful and peaceful.
Pros:

I loved the room and the ocean view. The restaurant was so good and people working there were so nice.

2026-04-06 via Nuitee
R
Robin couple ch
9
Pros:

-

Cons:

-

2026-03-12 via Nuitee
N
Natalia extended_group ru
10
2026-03-09 via Nuitee
M
Marina couple de
9
Sehr schöner Ort zum Wohlfühlen
Pros:

Sehr schönes Hotel mit tollen Zimmern und sehr bequemen Betten. Das Frühstück war sehr gut. Die täglich wechselnden Angebote (z.B. Yoga) waren wunderbar. Das Servicepersonal war außerordentlich freundlich.

Cons:

Der dazugehörige Strandabschnitt wird leider nicht von Algen befreit, daher war der Zugang zum Meer etwas erschwert.

2026-03-08 via Nuitee
P
Paolo couple it
8
Veramente un bel posto!
Pros:

Molto bella la camera sul mare, accogliente e pulita. Molto curati i servizi che mette a disposizione la struttura e la colazione che è ottima.

Cons:

Le camere sono effettivamente delle tende dove non vi è alcuna insonorizzazione. Noi abbiamo dovuto chiamare la reception alle 3 di notte perché nella tenda accanto facevano confusione e si sente tutto non permettendoci di dormire.

2026-03-05 via Nuitee
S
Sylvie couple fr
9
2026-03-03 via Nuitee
A
ALEXANDRA couple us
10
2026-03-03 via Nuitee
A
Angelo couple it
7
Amore e odio
Pros:

La struttura a mio gusto personale é davvero bella, un vero oasi che si divide tra “giungla” e oceano. Le stanze sono grandi, arredo essenziale e hanno il bagno all’aperto (doccia e wc), cosa che personalmente trovo davvero bella. La colazione é servita ed abbondante e tutti i piatti che ho provato erano davvero buoni. Tutto molto bello

Cons:

Il concept della struttura é in stile “retreat” ma ci sono dei problemi che un hotel così non dovrebbe avere, anche in rapporto al prezzo.
Le stanze sono di fatto delle tende, non hanno pareti in muratura e questo genera un problema di insonorizzazione enorme, una sorta di camping ma di lusso. Gli hotel che confinano spesso fanno eventi con musica ad alto volume e le tende non fanno alcuna barriera recando un disturbo notevole al sonno cosa che va in scontro con la politica dell’hotel . Lo staff alle mie lamentele dice che non dipende da loro e dalla struttura, ma non dovrebbe essere nemmeno un problema del cliente. la pulizia della camera lasciava un po’ desiderare. Infine, come qualsiasi camping, abbiamo trovato in camera diversi insetti (tra cui blatte).

2026-02-24 via Nuitee
D
Diane couple us
10
Beautiful week of beautiful weathe, really excellent food and excellent staff
Pros:

Unique and rustic but still chic

Cons:

Wish the beach was bigger but… not a deal breaker

2026-02-23 via Nuitee
D
Dimitri solo_traveller fr
10
2026-02-10 via Nuitee
A
Alejandra couple es
6
Pros:

Personal amable, entorno bonito.

Cons:

Las habitaciones son oscuras, un día a la semana hacen fiesta y ponen música que se escucha en todo el hotel (no es lo ideal si buscas tranquilidad). La ducha es exterior y con eso no hay problema, pero el WC también es exterior

2026-01-30 via Nuitee
M
melanie couple fr
10
Un rêve
Pros:

La douche en pleine nature le petit déjeuner de grande qualité

2026-01-29 via Nuitee
T
Tamar couple il
9
חוויה מדהימה
Pros:

אינטימי ושירותי וטעים

Cons:

יש פחות חוף וגישה לים

2026-01-28 via Nuitee
E
Ellen couple gb
9
2026-01-22 via Nuitee
L
Luca extended_group it
7
2026-01-19 via Nuitee
S
Steen couple dk
5
Der bør advares om musik. Alt for dyrt, når der ikke er til at være for høj høj musik
Pros:

Gode telte,

Cons:

Støjen fra naboens musik

2026-01-11 via Nuitee