Our Habitas Tulum - Adults Only

Hotels
8.9 (350 reviews)
Carretera Tulum-Bocapaila , Tulum , mx

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and relaxing location
Cons:
High prices for food and extras
Cleanliness issues and pests

Categories

Cleanliness
8.19
Noted issues with cleanliness in the beach area and presence of insects in rooms.
Service
10
Staff were highlighted as super attentive and accommodating throughout the stay.
Location
8.66
Some concerns regarding distance from restaurants and amenities in Tulum.
Room Quality
8.2
Concerns about pests and the ambiance being dark and loud.
Amenities
8.65
General amenities were appreciated, though some were considered overpriced.
Value for Money
8.68
Food and beverage prices were noted as high compared to value.
Food and Beverage
9.14
Food was described as excellent but lacking in variety.
Overall Experience
9.69
Guests generally enjoyed their experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Luxurious Eco-Resort in Tulum

Private Beach and Outdoor Pool: Enjoy the stunning private beach area and relax by the year-round outdoor pool at Our Habitas Tulum.

Gourmet Dining and Relaxation: Indulge in delicious meals at the on-site restaurant and unwind with complimentary bathrobes and toiletries for your comfort.

Convenient Amenities: Benefit from free WiFi throughout the property and a 24-hour front desk to assist you during your stay.

Book your stay at Our Habitas Tulum for an unforgettable eco-friendly experience in Tulum!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that an additional charge of Environmental fee of US$2.82 per night isn't included, and it will be charged upon arrival during check-in. Aditionally, please note that "Tax" may vary.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 350 reviews
Cleanliness: 8.19
Service: 10
Location: 8.66
Room Quality: 8.2
Amenities: 8.65
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.69
L
Louise • couple • fr
9
2026-03-27 • via Nuitee
R
Robin • couple • ch
9
Pros:

-

Cons:

-

2026-03-12 • via Nuitee
N
Natalia • extended_group • ru
10
2026-03-09 • via Nuitee
M
Marina • couple • de
9
Sehr schöner Ort zum Wohlfühlen
Pros:

Sehr schönes Hotel mit tollen Zimmern und sehr bequemen Betten. Das Frühstück war sehr gut. Die täglich wechselnden Angebote (z.B. Yoga) waren wunderbar. Das Servicepersonal war außerordentlich freundlich.

Cons:

Der dazugehörige Strandabschnitt wird leider nicht von Algen befreit, daher war der Zugang zum Meer etwas erschwert.

2026-03-08 • via Nuitee
P
Paolo • couple • it
8
Veramente un bel posto!
Pros:

Molto bella la camera sul mare, accogliente e pulita. Molto curati i servizi che mette a disposizione la struttura e la colazione che è ottima.

Cons:

Le camere sono effettivamente delle tende dove non vi è alcuna insonorizzazione. Noi abbiamo dovuto chiamare la reception alle 3 di notte perché nella tenda accanto facevano confusione e si sente tutto non permettendoci di dormire.

2026-03-05 • via Nuitee
S
Sylvie • couple • fr
9
2026-03-03 • via Nuitee
A
ALEXANDRA • couple • us
10
2026-03-03 • via Nuitee
A
Angelo • couple • it
7
Amore e odio
Pros:

La struttura a mio gusto personale é davvero bella, un vero oasi che si divide tra “giungla” e oceano. Le stanze sono grandi, arredo essenziale e hanno il bagno all’aperto (doccia e wc), cosa che personalmente trovo davvero bella. La colazione é servita ed abbondante e tutti i piatti che ho provato erano davvero buoni. Tutto molto bello

Cons:

Il concept della struttura é in stile “retreat” ma ci sono dei problemi che un hotel così non dovrebbe avere, anche in rapporto al prezzo.
Le stanze sono di fatto delle tende, non hanno pareti in muratura e questo genera un problema di insonorizzazione enorme, una sorta di camping ma di lusso. Gli hotel che confinano spesso fanno eventi con musica ad alto volume e le tende non fanno alcuna barriera recando un disturbo notevole al sonno cosa che va in scontro con la politica dell’hotel . Lo staff alle mie lamentele dice che non dipende da loro e dalla struttura, ma non dovrebbe essere nemmeno un problema del cliente. la pulizia della camera lasciava un po’ desiderare. Infine, come qualsiasi camping, abbiamo trovato in camera diversi insetti (tra cui blatte).

2026-02-24 • via Nuitee
D
Diane • couple • us
10
Beautiful week of beautiful weathe, really excellent food and excellent staff
Pros:

Unique and rustic but still chic

Cons:

Wish the beach was bigger but… not a deal breaker

2026-02-23 • via Nuitee
D
Dimitri • solo_traveller • fr
10
2026-02-10 • via Nuitee
A
Alejandra • couple • es
6
Pros:

Personal amable, entorno bonito.

Cons:

Las habitaciones son oscuras, un día a la semana hacen fiesta y ponen música que se escucha en todo el hotel (no es lo ideal si buscas tranquilidad). La ducha es exterior y con eso no hay problema, pero el WC también es exterior

2026-01-30 • via Nuitee
M
melanie • couple • fr
10
Un rêve
Pros:

La douche en pleine nature le petit déjeuner de grande qualité

2026-01-29 • via Nuitee
T
Tamar • couple • il
9
חוויה מדהימה
Pros:

אינטימי ושירותי וטעים

Cons:

יש פחות חוף וגישה לים

2026-01-28 • via Nuitee
E
Ellen • couple • gb
9
2026-01-22 • via Nuitee
L
Luca • extended_group • it
7
2026-01-19 • via Nuitee
B
Beatriz • couple • es
8
Pros:

Beautiful place, with lovely cabins and nice activities offered. Really liked the bar right next to the beach. Staff handled issues promptly and took care that everything was perfect for us.

Cons:

We were definitely disappointed with the dinner offered at the hotel restaurant, even though the breakfast was great. Also, we would have appreciated more help from the staff regarding the taxi prices. We paid an insane amount to go to Tulum, even though one of the staff members was helping us get the taxi.

2026-01-11 • via Nuitee
S
Steen • couple • dk
5
Der bør advares om musik. Alt for dyrt, når der ikke er til at være for høj høj musik
Pros:

Gode telte,

Cons:

Støjen fra naboens musik

2026-01-11 • via Nuitee
S
Schechterli • couple • de
9
Pros:

Es war super von der Atmosphäre, das Personal war immer freundlich und hilfsbereit. Alles außergewöhnlich und mystisch. Hat einen besonderen Fler.
Das Hotel liegt neben einem Beach Club und hier haben regelmäßig Partys, teils bis 3 Uhr nachts statt gefunden, bringt einen vor oder auch einen Nachteil mit sich. Man konnte von der Hotelanlage das Konzert umsonst genießen, wenn man jedoch den Schlag genießen wollte, war man der lauten Musik ausgesetzt. Dies war störend.
Auch alle anderen angesagten Clubs sind fußläufig erreichbar.
Die Innenstadt liegt ehr weiter weg

2026-01-10 • via Nuitee
V
Vicky • family_with_children • gb
5
Pros:

I can appreciate that the hotel was in theory great. The buildings were lovely as well as the setting. The menu was lovely and when the weather was good it had lovely seating areas.

Cons:

We found the ocean view options were EXTREMELY noisy and while I can understand you are paying to be close to the sea, the tent structure of the rooms made it so loud it was impossible to sleep. Furthermore we found the staff cold and unhelpful.

2025-12-28 • via Nuitee
C
Cornelius • couple • ae
10
2025-12-27 • via Nuitee